Vienna Classic Hotel (South Gate of Mount Huang Scenic Area) Reviews
Vienna Classic Hotel (South Gate of Mount Huang Scenic Area)
200 meters south of Zhaixi Xinguoxian Transfer Terminal, South Gate of Huangshan Scenic Area, Huangshan District, Huangshan City, Anhui, 245800, ChinaView hotel details
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Guest Reviews of Vienna Classic Hotel (South Gate of Mount Huang Scenic Area)
8.6/10
922 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.6
Amenities8.4
Service8.8
Cleanliness8.7
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All reviews(922)
Positive reviews(873)
Reviews with photos/video(170)
Convenient location(121)
Friendly front desk staff(105)
Convenient parking(69)
Close to scenic area(50)
Large rooms(46)
Average sound insulation(26)
Luggage delivery service(7)
Many dining options(7)
Negative reviews(49)
leo vincent
Deluxe Queen Room
Stayed in Mar 2026
Family
4 reviews
10/10
Outstanding
Posted on Apr 28, 2026
I have to give a shout-out to the lovely and kind front desk lady! She patiently helped me plan my Huangshan travel itinerary. Her suggestions were so detailed and clear, saving me from so many detours. I really want to give her a rose! Could the hotel please tell me her last name in your reply? 🤫
Original textTranslated by Google
Response from Property: Dear Guest, thank you so much for your review and recognition of our hotel. We will continue to strive to live up to your expectations. Thank you again for your feedback, and we look forward to your next visit. We wish you a pleasant stay!
Frenchbanana77
Standard Queen Room
Stayed in Jul 2025
Business traveler
15 reviews
10/10
Outstanding
Posted on Aug 27, 2025
Nice hôtel for a great departure for south gate of Huangshan but the staff does not know the actual entrance time of Huangshan cable car
Response from Property: 今生,温柔賢淑,撫琴弄畫是我。一襲白衣勝雪,守捻柔絲帕立於拱橋之上。温文爾雅,風流倜儻是你。一身青花瓷衣,手拿清風扇緩緩向我走來。萬分感謝客觀對我們的認可和支持,願維也納能成為您旅途上的忠實夥伴,給您家一樣的呵護!
Guest User
Standard Queen Room
Stayed in Nov 2025
Couple
13 reviews
9.5/10
Amazing
Posted on Jan 14, 2026
Value for money. Close to bus terminal. Restaurants and food close by.
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的點評,對我們的認可,我們會再接再厲不辜負您的期望,再次感謝您對酒店的評價,期待再次光臨,祝您生活旅途愉快!
Guest User
Standard 2-bed Room
Stayed in Sep 2025
Family
26 reviews
1.0/10
Posted on Oct 3, 2025
The hygiene is dirty and messy, as if you have returned to a small black hotel in the last century. I don’t recommend it. The waiters will keep trying to sell their hotel’s food.
Original textTranslated by Google
Guest User
Standard 2-bed Room
Stayed in Jul 2024
Family
17 reviews
6.0/10
Posted on Sep 2, 2024
The hotel is older and the facilities and equipment are in disrepair. Fortunately, it is close to the Nandaemun bus pick-up point and can be easily walked there.
Original textTranslated by Google
Response from Property: Dear guest, first of all, thank you for choosing Vienna Hotel (Huangshan Scenic Area South Gate Transfer Center Branch) as your first choice for visiting Huangshan this time. We will immediately pay more attention to the issues you raised about facilities and equipment. The hotel opened in 2020 and is quite old. The room hardware is aging. We are deeply sorry for the bad stay experience this has brought you. We also understand your feelings. We hope that you will continue to choose us when you stay next time. We will present a better Vienna Hotel to escort you to visit Huangshan again. We look forward to your visit again and wish you a happy day. Thank you!
Jiangyouxiong
Standard 2-bed Room
Stayed in Jul 2024
Traveling with friends
58 reviews
10/10
Outstanding
Posted on Aug 29, 2024
It is very close to the Huangshan South Gate Transfer Center. It only takes two minutes to walk. The transportation is convenient and the environment is not bad. There is a restaurant on the first floor, a footbath on the second floor, and a supermarket next to it. The boss is very good at doing business.
Original textTranslated by Google
Response from Property: Greetings from afar warm my heart, and beautiful moments last forever! I hope Xiaowei's blessings can bring you joy! I wish you success in your work and all the best!
Mimixia
Deluxe 2-bed Room
Stayed in Jul 2024
Family
5 reviews
10/10
Outstanding
Posted on Aug 28, 2024
It is very close to the Huangshan South Gate Visitor Center and across the road. There are many businesses downstairs and it is very convenient for eating and shopping.
Original textTranslated by Google
Response from Property: Greetings from afar warm my heart, and beautiful moments last forever! I hope Xiaowei's blessings can bring you joy! I wish you success in your work and all the best!
Guest User
Standard 2-bed Room
Stayed in Mar 2025
Couple
7 reviews
8.0/10
Very good
Posted on Apr 30, 2025
Great value for money and great location. The Chinese buffet breakfast is good.
Original textTranslated by Google
Response from Property: Dear guest: Thank you for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued. This will also become our motivation to continue working hard and making progress. I look forward to serving you next time. If you think it is good, please remember to give a five-point praise to encourage you next time. Thank you.
Anonymous User
Standard 2-bed Room
Stayed in Jul 2024
Solo traveler
6 reviews
1.0/10
Posted on Aug 23, 2024
Being close to the road, it is extremely noisy at night, and the air conditioner is louder than the engine. Both the internal and external units of the air conditioner are very noisy. The hygiene is also extremely poor.
Original textTranslated by Google
Response from Property: Dear guest, first of all, thank you for choosing Vienna Hotel (Huangshan Scenic Area South Gate Transfer Center Branch) as your first choice for visiting Huangshan this time. We will immediately pay more attention to the issues you raised about facilities and equipment. The hotel opened in 2020 and is quite old. The room hardware is aging. We are deeply sorry for the bad stay experience this has brought you. We also understand your feelings. We hope that you will continue to choose us when you stay next time. We will present a better Vienna Hotel to escort you to visit Huangshan again. We look forward to your visit again and wish you a happy day. Thank you!
Guest User
Deluxe Queen Room
Stayed in Jul 2024
Family
16 reviews
8.7/10
Very good
Posted on Aug 12, 2024
The room was ok. The hotel is in a good location, close to the South Gate Transfer Center and only a 5-minute walk away. There are many restaurants nearby and there is a lot of choice. Parking is also convenient. The front desk service is available and answers all questions.
Original textTranslated by Google
Response from Property: Dear guest: Thank you for staying in the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, you can feel the happiness this journey has brought to you. This is our service provider What we have been pursuing will also become the driving force for us to continue to work hard and make progress. We look forward to serving you next time!
Guest User
Standard 2-bed Room
Stayed in Jun 2024
Family
1 reviews
1.2/10
Posted on Jul 29, 2024
I didn't feel their service was good. There were black spots on the quilt when I first entered the room, and the bathroom smelled bad. I notified the housekeeper via WeChat but received no response. I consulted about tourism but received no explanation!
Original textTranslated by Google
Response from Property: Dear customer, regarding your mention of not feeling our service, here's what happened: when you arrived, we informed you that your room type had been upgraded. You told us there were some black spots, so we immediately notified the waiter to change your quilt. We also responded promptly to your voice call after receiving it, and then told you that there were other issues with the room and they would adjust it. However, you didn't notify us later. Then, we received a call from Ctrip saying you were dissatisfied with our service and called you to communicate. You said you didn't call Ctrip, and Ctrip called again to inform us that we and Ctrip didn't call you again. We didn't bother you again after that! Thank you for staying at our hotel, and wish you a happy life.
Guest User
Standard 2-bed Room
Stayed in May 2024
Solo traveler
49 reviews
10/10
Outstanding
Posted on Jun 13, 2024
It is close to Huangshan Transfer Center and within walking distance. Parking is available and the lobby is spacious. The service is also very good.
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for your review of our hotel and your recognition of us. We will continue to work hard to live up to your expectations. Thank you again for your evaluation of the hotel. We look forward to visiting you again. I wish you a happy journey!
Guest User
Standard 2-bed Room
Stayed in Mar 2024
Traveling with friends
2 reviews
10/10
Outstanding
Posted on Apr 27, 2024
The hotel is located in a convenient location for entering the park. The facilities and services are very nice. It is worth recommending!
Original textTranslated by Google
Response from Property: Dear guests, thank you very much for your comments on our hotel and your recognition of us. We will continue to work hard to live up to your expectations. Thank you again for your evaluation of the hotel. We look forward to visiting you again and wish you a happy life and journey!
Guest User
Deluxe 2-bed Room
Stayed in Mar 2024
Family
3 reviews
10/10
Outstanding
Posted on Apr 29, 2024
The room is spacious and clean, with complete facilities. The location is excellent. It is about 100 meters away from the transfer center. The hotel breakfast is very rich, and there is a Hui cuisine restaurant on the first floor. There are many restaurants around the hotel, which are popular with adults and children. Staying at your house, we actually saw the rare sea of clouds in Huangshan, which brought us good luck.
Original textTranslated by Google
Response from Property: Dear guest: Thank you for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our motivation to continue working hard and making progress. We look forward to serving you next time!
Jihuawai
Executive Twin Room
Stayed in Mar 2024
Couple
71 reviews
10/10
Outstanding
Posted on Apr 21, 2024
Cleaning is OK, and the bathroom is also good. The room is large, the parking lot is large, parking is convenient, restaurants and supermarkets are very close, and the bus station is just opposite and within walking distance
Original textTranslated by Google
Response from Property: Greetings from afar warm your heart, and beautiful moments will last forever! I hope Xiaowei's blessing can bring you happiness! I wish you a smooth work and all the best!