Laidun Smart Hotel Reviews

Response from Property: "Adjacent to Huiyang High-Speed ​​Railway Station and Metro Line 14, convenient for getting around." Dear Guest, thank you so much for taking the time to share your stay experience. We are also especially grateful for your recognition and affirmation of our hotel's style, cleanliness, and staff service. Your satisfaction is our greatest motivation ❤️ At the same time, we feel deeply apologetic and want to apologize to you! We are deeply remorseful for the limited breakfast options that failed to meet your dining needs, and for the inappropriate communication by our staff during breakfast voucher verification, which caused you embarrassment and affected your dining experience. Regarding the breakfast voucher verification issue you mentioned, we have immediately contacted the relevant staff to verify the situation, given them a serious reminder, and strengthened their training. In the future, we will communicate more patiently and meticulously to avoid such embarrassing situations from happening again. Regarding the limited breakfast options, we will immediately report this to the kitchen and the person in charge, actively adjust the breakfast combinations, enrich the variety, and improve the quality, striving to bring a comfortable dining experience to every guest. We apologize again for this unpleasant dining experience and are especially grateful for your honest feedback—it is because of guests like you that we can identify our shortcomings and continuously improve. We look forward to having the opportunity to host you again, to make up for this regret with better service and more thoughtful details. We wish you a happy life and all the best!

Response from Property: 「住萊頓智慧酒店，享客家美味茶點」尊敬的萊頓賓客！非常感謝您的好評與推薦！能成為您在惠州最喜歡的酒店之一，我們倍感榮幸。很高興您喜歡我們的服務和一樓的當地餐廳，期待您的再次光臨！我們會不斷提升服務品質，讓您的下次入住更加完美！

Response from Property: 尊敬的客人，很高興您選擇下榻惠州萊頓智慧酒店並在此度過了愉快的居停時光！十分感謝您利用寶貴的時間與我們分享您此次的入住體驗，並對我們的智能辦理入住，智能服務，智能送物的認可。 酒店裝修屬“侘寂風”。侘寂風的本質不同於人們常規認知中對外在美的追求，而是更注重事物本身的內在品質。 酒店有私房菜館，有三大菜系可以選擇，一樓還有我們的客家茶樓，讓您品嚐當地最地道的早茶文化，語足堂的按摩，幫助您趕走一天的疲勞。真誠歡迎您在不久的將來再次光臨我們酒店，期待再次為您創造美妙的萊頓智慧體驗！

Response from Property: Hello dear Leiden family! Thank you for choosing to stay at our hotel. Thank you for recognizing Leiden Smart Hotel. Your encouragement is our greatest motivation, and we will work harder in the future to ensure that you feel at home every time you come back to stay. Leiden Smart Hotel is located at 23 Zhongshan Second Road in Huiyang, only 5-8 minutes away from the Huiyang High Speed Rail Station. The hotel has a rich Hakka tea house on the first floor, a private restaurant on the second floor, a foot massage hall, and skilled foot massage techniques. The hotel is also equipped with a self-service laundry room and a gym. The one-stop service allows you to experience the true feeling of home, and your Leiden family is waiting for you to come home anytime! Wishing you happiness every day！

Response from Property: Dear guests, Hello! First of all, thank you for choosing the Leiden Wisdom Hotel. I can see that you are satisfied with our hotel's service, artificial intelligence and other aspects. We value your valuable advice very much. Your luggage can be placed on the shelf of the wardrobe, this is a very practical suggestion, it will make the travel more convenient for the passengers. Look forward to your next visit to bring you a new experience, sincerely welcome you to visit again!

Response from Property: 尊敬的賓客，您好！真誠感謝您對我們的認可，讓賓客享有美好入住體驗是我們義不容辭的責任，能得到您的讚許我們深感榮幸，同時我們也更有動力繼續前行，希望能有更多為您服務的機會！

Response from Property: 親愛的萊頓家人，您好！非常感謝您的支持與讚賞！很高興能為您的旅行帶來美好時光，您的讚賞給予小萊很大的鼓舞，也是我們進步的動力，我們會繼續保持熱忱，致力讓您每次都有賓至如歸的入住體驗，熱切期待您的再次光臨！隨時歡迎您回家，祝您生活愉快！

Response from Property: 「住萊頓智慧酒店，享客家美味茶點」非常榮幸能得到您的認可，我們的團隊一直致力於提供無微不至的服務，您的滿意是我們最大的追求。

Response from Property: "Huiyang's First Smart Hotel with Facial Recognition System" Dear Guest, Thank you for your heartfelt 5-star review! 🥰 We are so happy that you appreciated the cleanliness and completeness of the room, and also commended our intelligent voice assistant. The hotel is conveniently located next to Huiyang Station, making travel easy. There are plenty of restaurants and drinks nearby, including a long-established Hakka teahouse downstairs where you can enjoy authentic local flavors – truly delightful! We will continue to pay attention to details, maintaining cleanliness, a smart experience, and authentic deliciousness. We welcome you to come back anytime for a cup of tea!

Response from Property: Dear Guest, Thank you so much for taking the time to share your honest experience. We are also deeply sorry for the less-than-ideal stay you had 😔! Regarding the pricing issue you mentioned, we are constantly striving to optimize the cost-effectiveness. We will continue to incorporate guest feedback and improve service quality while aiming to offer more reasonable pricing. As for the toiletries, this was indeed our oversight. We have already urgently investigated and plan to replace them with higher-quality products that better meet your needs, completely resolving the "like using hand soap to wash your hair" issue. Regarding the refrigerator's poor cooling, we have arranged for staff to conduct a comprehensive inspection and adjustment to ensure that every guest can use it normally. Every piece of feedback you provide is a driving force for our improvement. We sincerely apologize again and kindly request that you give us another opportunity to improve. If you have any needs in the future, please feel free to contact us. We will do our best to resolve them for you. We wish you a pleasant stay and all the best!

Response from Property: "Adjacent to Huiyang High-Speed ​​Railway Station and Metro Line 14, it's convenient to go anywhere." Dear guest, thank you for your recognition and patronage! We will always maintain a clean environment and look forward to your next visit!

Response from Property: "Adjacent to Huiyang High-speed Railway Station and Metro Line 14, it's convenient to go anywhere." Dear guest, a large room is just the basic feature; a comfortable stay is the ultimate goal. Thank you for your positive review!

Response from Property: "Stay at Leiden Smart Hotel and enjoy delicious Hakka tea and snacks!" Dear Leiden family member, we are so happy to see your positive feedback on our service, facilities, and cleanliness! We are also glad that the hotel's location makes your travel convenient. We have already shared your positive review with all our staff. We look forward to your next visit and continuing to provide you with a thoughtful accommodation experience!

Response from Property: "Adjacent to Huiyang High-speed Railway Station and Metro Line 14, it's convenient to go anywhere." Dear guest, we are thrilled to receive your rave review! Our front desk staff and cleaning ladies have been secretly delighted all day! Clean rooms and gentle service are our standard practices, and we look forward to welcoming you back anytime!