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Location8.5
Amenities8.1
Service8.6
Cleanliness8.6
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Negative reviews(84)
ManhadunLV
Xiaocaishen I Elegant Deluxe Double Bed Room
Stayed in Jan 2026
Solo traveler
84 review
8.2/10
Very good
Posted on Feb 23, 2026
The room was spacious, but for a star-rated hotel, the facilities felt a bit dated. The restaurant next door to the hotel had plenty of delicious Cantonese dim sum for breakfast.
Original textTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您對小悦各方面的認可!但是我們知道距離您心目中的全五分標準還有一定的差距,我們會繼續努力給每一位客户提供更專業的服務,讓您住的舒服、放心!祝:開心每一天!
Guest User
Xiao Wen Nuan I Tranquil Twin Bed Room for Restful Sleep
Stayed in Nov 2025
Traveling with friends
20 review
6.0/10
Posted on Dec 21, 2025
There was a smell of cigarettes in the room, but the location of the hotel is just a short drive away from tourist hot spots and is affordable. Good for budget travelers staying in Huizhou.
Response from Property: 感謝您如此細緻的點評分享,很抱歉此次入住給您帶來不便。關於您提及的建議我們將分享至酒店管理層,從細微處發現不足,保持好的方面,改進不足。我們始終追求為賓客打造完美的入住體驗,相信在您下次入住時會有全新的體驗, 誠邀您的再次到來。
Hongqingtingxiaojie
Xiao Wen Nuan I Tranquil Twin Bed Room for Restful Sleep
Stayed in Jan 2026
Family
1 review
7.0/10
Posted on Mar 3, 2026
The room was spacious and the location was great, with a tea house right downstairs. The shrimp dumplings in the restaurant were especially delicious. The price was excellent value for money, especially during Chinese New Year. It's only a few kilometers from West Lake, about a ten to fifteen-minute drive.
Room facilities:
The slippers were poor quality, I'm not used to wearing the perforated kind.
The bathroom door was broken and didn't close properly.
The plastic strip on the bathroom glass door had fallen off and hadn't been repaired.
Original textTranslated by Google
Response from Property: 尊敬的賓客,您好!感謝您對我們酒店的建議,我們會努力改進。我們一直為每位賓客提供舒適的入住體驗,歡迎再次光臨,一定會給您不一樣的感受。
Nick8
Xiao Wen Nuan I Tranquil Double Bed Room for Restful Sleep
Stayed in Dec 2024
Solo traveler
135 review
10/10
Outstanding
Posted on Jan 9, 2025
I extended my stay here for two more days. Excellent hotel. I am very satisfied.
Response from Property: Dear guest, hello, we are honored to serve you. We are very happy to know that you had a great time in our hotel and we will share and report your happiness to my colleagues. Thank you for your trust and love for our hotel. Bringing you unforgettable memories is what we are proud of. We hope that Jinhuayue International Hotel will always be your favorite choice for travel and look forward to your next stay!
Tanjiage
Xiao Wen Nuan I Tranquil Double Bed Room for Restful Sleep
Stayed in Oct 2025
Other
10 review
10/10
Outstanding
Posted on Dec 22, 2025
mo k k x xw
Response from Property: 感謝您如此細緻的點評分享,很抱歉此次入住給您帶來不便。關於您提及的建議我們將分享至酒店管理層,從細微處發現不足,保持好的方面,改進不足。我們始終追求為賓客打造完美的入住體驗,相信在您下次入住時會有全新的體驗, 誠邀您的再次到來。
Guest User
Xiao Wen Nuan I Tranquil Twin Bed Room for Restful Sleep
Stayed in Sep 2024
Traveling with friends
3 review
10/10
Outstanding
Posted on Oct 21, 2024
Very nice hotel
Response from Property: 尊敬的賓客:您好!感謝您 5 分的點評哦!每個城市總會有讓人惦念的理由,每個季節 都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望金華悦酒店會是您回憶裏最温馨最獨特的那個!常回來看看哦,祝您:工作順心! 生活愉悦!
Guest User
Xiao Wen Nuan I Tranquil Twin Bed Room for Restful Sleep
Stayed in Apr 2025
Family
2 review
2.0/10
Posted on May 11, 2025
Too bad, too bad, too bad. The hotel smells too musty, which directly caused me and my friend to get poisoned. We felt dizzy and had to get up at 3am to change hotels. Please avoid thunder. Personal guarantee. The above is true. I am easy to talk to. Normal people usually give good reviews, but this one is really bad. It's also my fault that I didn't see the year clearly. This is too old. P.S. The picture below is a main road in Huizhou at 3am
Original textTranslated by Google
Response from Property: Thank you for sharing such a detailed review. We are sorry for the inconvenience caused to you during this stay. We will share your suggestions with the hotel management to find out the shortcomings from the subtleties, maintain the good aspects and improve the shortcomings. We always strive to create a perfect stay experience for guests. I believe you will have a brand new experience when you stay next time. We sincerely invite you to come again.
Guest User
Xiao Wen Nuan I Tranquil Double Bed Room for Restful Sleep
Stayed in Apr 2025
Couple
31 review
7.5/10
Posted on May 7, 2025
The location is good, there are many snack bars nearby, and there is morning tea downstairs (there are many people at noon, but not many people go there at night). The facilities are a bit old, but it is cost-effective. It's OK.
Original textTranslated by Google
Response from Property: Thank you for your detailed review and we apologize for the inconvenience caused to you during your stay. We will share your suggestions with the hotel management to identify deficiencies in detail, maintain the good aspects and improve the deficiencies. We always strive to create a perfect stay experience for our guests. We believe that you will have a brand new experience during your next stay. We sincerely invite you to come again.
Guest User
Xiaocaishen I Elegant Deluxe Twin Room
Stayed in Apr 2025
Family
4 review
10/10
Outstanding
Posted on May 7, 2025
Clean and sanitary, the room is also very large, the children have a lot of fun, it is close to the scenic spots, you can go for a walk by the river after dinner in the evening, and you can also go for a walk by the river in the morning
Original textTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您對小悦各方面的認可!但是我們知道距離您心目中的全五分標準還有一定的差距,我們會繼續努力給每一位客户提供更專業的服務,讓您住的舒服、放心!祝:開心每一天!
Guest User
Xiao Wen Nuan I Tranquil Double Bed Room for Restful Sleep
Stayed in Mar 2025
Other
9 review
9.5/10
Amazing
Posted on Apr 16, 2025
As expected of an old-brand star hotel, the decoration style is classic, the facilities are relatively complete, and the cost performance is very high. The hotel's history can be seen from the facilities in the room. The lobby is bright, there are many rooms, there are many takeaways coming in and out, and there are many restaurants nearby. The pictures are Little Thai Elephant and Yong'an Hakka King. The roasted pork neck is delicious, and the stuffed tofu is more authentic. It is not far from West Lake and Shuidong Street, but it is difficult to park there. It is recommended to walk there. . The underground parking lot of the hotel is not very regular, but the location is okay. I have not eaten at the restaurants on the first and second floors of the hotel, so I will not comment on them. The room layout and furnishings are good, with glass tables and sofas.
The following are the shortcomings I feel: There is only one washing machine in the self-service laundry room of such a large hotel. The glass door of the shower room is not closed tightly, and water will seep from the bottom to the floor of the sink outside. When walking barefoot on the carpet, I was pierced by a small wood chip. This should be paid attention to, which may affect the safety of the customer's feet. There are nails on the wall behind the telephone table that have not been handled properly, which may pierce your fingers.
Original textTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your recognition of Xiaoyue in all aspects! But we know that there is still a certain gap from the full five-point standard in your mind. We will continue to work hard to provide more professional services to every customer, so that you can live comfortably and at ease! I wish you: happy every day!
Hudongrensheng86115
Xiao Wen Nuan I Tranquil Twin Bed Room for Restful Sleep
Stayed in Mar 2025
Other
52 review
9.0/10
Great
Posted on Apr 8, 2025
Facilities: Although old, they are complete.
Sanitation: Good.
Environment: The hotel is quiet in a busy area. It is conveniently located not far from Shuidong Street.
Service: Good service. Front desk staff is friendly.
Original textTranslated by Google
Response from Property: Thank you very much for your detailed review! We are well aware of the problem of old facilities and are currently planning to renovate them step by step. We are glad that you recognize our advantages in hygiene, environment and service. When choosing the location of the hotel, we took into account the convenience of "quiet in the bustling city". We are glad to provide convenience for your travel. Your satisfaction is our driving force. Welcome to choose us next time you come to Shuidong Street!
Shengcheng
Xiao Wen Nuan I Tranquil Double Bed Room for Restful Sleep
Stayed in Mar 2025
Other
77 review
7.0/10
Posted on May 1, 2025
This is an old four-star hotel with relatively old facilities, but the price is quite reasonable. It feels like this hotel has never been renovated. Both the exterior and interior are quite old, with the decoration style from more than 20 years ago and lack of maintenance. However, the Hakka snacks in the restaurant downstairs are not bad, and the hotel location is quite convenient.
Original textTranslated by Google
Response from Property: Dear guest, hello! Thank you for your suggestions for our hotel. We will work hard to improve. We have always provided a comfortable stay experience for every guest. Welcome to visit again. It will definitely give you a different experience.
Guest User
Xiao Wen Nuan I Tranquil Twin Bed Room for Restful Sleep
Stayed in Mar 2025
Business traveler
10 review
3.0/10
Posted on Apr 4, 2025
The hotel is too old, the equipment is outdated, the service attitude is not good, no one answered the phone at the front desk, it is not worth recommending
Original textTranslated by Google
Response from Property: Dear guest, hello! Thank you for your suggestions for our hotel. We will work hard to improve. We have always provided a comfortable stay experience for every guest. Welcome to visit again. It will definitely give you a different experience.
Liuzhouchenyuanyuan
Xiao Wen Nuan I Tranquil Double Bed Room for Restful Sleep
Stayed in Feb 2025
Business traveler
10 review
6.5/10
Posted on Mar 19, 2025
It's average, too old, the location is good, the price is very low.
Facilities: old
Hygiene: average
Environment: good
Service: average
Enjoy Xiapu Riverside Park: not far away, there is a river below...
Original textTranslated by Google
Response from Property: 尊敬的賓客,您好!感謝您對我們酒店的建議,我們會努力改進。我們一直為每位賓客提供舒適的入住體驗,歡迎再次光臨,一定會給您不一樣的感受。
Anonymous User
Xiaocaishen I Elegant Deluxe Double Bed Room
Stayed in Jan 2025
Family
3 review
10/10
Outstanding
Posted on Feb 23, 2025
Staff evaluation
Hygiene:
Hygiene worker number 323 is very serious about cleaning
Helps with cleaning every day and changes our sheets
Sends us mineral water at night. Very nice. Thank you
It doesn't feel old at all. Many people think it's old. I think the hotel has an old flavor. There are many restaurants around. There is another one behind the hotel.
I can see Corgis so close that I go there every day.
Original textTranslated by Google
6/8
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has a reason to be missed, every season has its unforgettable scenery, and every hotel has its sweet and warm memories. I hope Jinhuayue Hotel will be the warmest and most unique one in your memory! Come back often and wish you: a smooth work and a happy life!