Monkeys Canopy Resort

Stayed 1 night only. Unfortunately found two big cockroaches in the room, and even the staff mentioned there were rats at night. Quite disappointing experience.

Overall, we had a fun family stay at Monkey Canopy. The monkey splash zone was enjoyable and the kids really loved it, although the water was quite cold. The buggy service was convenient, but do expect around 10–15 minutes waiting time during busy hours, so some planning ahead helps. The main downside for us was the room noise. The aircond was quite loud, and we could still hear the sound from the water pump/ventilation system near the toilet area even after switching it off, which made the room feel less restful at night. Other than that, the nature surroundings and overall experience were still nice. I would personally rate it around 7.5/10.

Had a nice stay at Monkey Canopy Resort. The environment is peaceful, surrounded by nature, and perfect for a relaxing getaway. The activities are fun and suitable for families, especially with kids. However, the resort is quite far and isolated. There are limited stores inside, so it would be better if more shops or even a small shopping area were available. Also, the ticket price for accessing all attractions is quite expensive, especially for locals. More affordable packages would definitely make it more worthwhile. Overall, it’s a beautiful place with great potential, just needs a few improvements to make the experience even better.

Overall is very satisfying. Just the buggy service was very delayed during the heavy rain period.

The check in/out service was slow. The room is spacious, but the toilet cleanliness was bad.

Overall experience was good for a short getaway. Room - generally clean, bed is comfortable. however bedsheet has some stains. Toilet cleanliness can be better. Breakfast - good with fair varieties. Croissant fresh from the oven was a popular item. Pool - infinity pool was very nice, relaxing and nice view Amenities and parks - kids had a lot of fun in the indoor playground, waterpark and gokart. Restaurant - had korean food and thai food. Nice.

The room entrance and the bathroom design are not friendly enough as it has the step which causes falling especially for the elderly and small kids. The resort should absorb the parking cost and build more shade for the car park.

Check-in was a letdown. At 3:40 PM (40 minutes past check-in time), my rooms still weren't ready—until I pushed for the room numbers, and then they were suddenly available. Room 2113 had a faulty door that wouldn't open properly and was missing shampoo. Despite a promise from the front desk to send some up, it never arrived. The room phone was also useless—non-functional and without any instructions on how to call for help. There isn’t a hand towel and the room’s sound proof is terrible. Very poor service overall; significant improvements are needed.

It was a great experience. I saw some comments saying it was not good, but I went there with a bad mood. However, when I got there, wow... it was really nice, very relaxing, and a perfect place for a vacation. I will bring my friends there next time. The only downside was that the water in the water park was very cold.