Verified traveler
October 23, 2023
The accommodations in the building we stayed in was very dated, the room was dark and dank, a ball of black hair came out of the drain when the water was started. The room did not meet expectations based on the high rate paid.
We ate in at the bar, the food was good, and the service team was nice but in the woods the whole time. The service team regularly spoke Portuguese to communicate with each other, this practice is rather inconsiderate of non-Portugese speaking guests in earshot.
The location is beautiful, and the main hotel building is clean and welcoming. On the whole, we would stay there again due to limited options in the area but it'd be a stretch to recommend this location.