Sunrise Garden Beach Resort

The staffs at the hotel and their hospitality was incredible. The facilities were super clean and there was lot of hard work from the staff to clean and monitor it. There were lot of fishes if you are snorkelling. I stayed in Block 8 and moved to block 4. Block 8 was very modern and nice however the water pressure seemed low in top floor and there was some smell from bathroom drain. The cleaner Mohamed in Block 8 is amazing chap, he kept the place sparkling clean. I have to appreciate the chefs and waiters for offering a great dining experience along with a safe and delicious food. The security is top notch. Thanks a lot for the great service. People are friendly and offer a great service, so I highly recommend it. The snorkel kit at the resort is of great quality. You get everything you need in the resort as there are lot of shops and activities inside. There are tip boxes in resturants and for cleaners we can tip per service. I was not sure how to tip security / receptionists a tip etiquitte policy or notes from hotel will also be good. Thanks sunrise team.

It needs more improvement in terms of their reservation team back office team. Once you booked your room you done they will never respond to you either by phone or email. Awesome amenities vibes … No fresh jus

Cannot fault our visit here. My husband and I came for a baby-moon and we both thoroughly enjoyed our stay. This was my second visit to Sunrise Garden Beach, but my husband's first. Absolutely faultless stay. Service was the best part of our stay. From the first class service of staff on the front desk, namely Ahmed El-Bassiony, to the restaurants, to the salon and the spa, we were treated throughout our stay like VIPs. Upon our leave I could also hear the service given to other visitors to be nothing short of first class. Every request was nothing too small for staff and we were constantly checked in with to make sure all was ok with our stay and facilities use. The staff across the resort were always super helpful, namely Shaban and Boshra who always made sure we were looked after. When we weren't completely happy with the original room we were provided the staff were great at offering us an alternative room with a sea view and balcony. I believe they are in the process of refurbishing their rooms so we got to stay in a newly decorated room. The food was impeccable, namely in the restaurants (Mongolian Grill was our favourite). Highly recommend Gamilla and Mongolian Grill for midday snacks/meals. Gamal in Manzoku was extremely accommodating, friendly, and warm, and makes the absolute best mango mocktails! Ali, the chef in the Giardino restaurant always remembered us and gave us his special pasta, made our visit memorable. Shaimaa in the beauty salon provided a great service and Abeer the masseuse was very warm and welcoming. The salon were extremely accommodating as I wear hijab they ensured I had full privacy using the facilities. The staff at sunrise and the facilities available proved time and time again to have thought of every whim and want. We had forgotten our travel adapters and the front desk kindly let us borrow theirs. With every call we made to reception to request things they were very efficient and accommodating.

We had a very good experience in the Bliss beauty beautysalon of the hotel. Mohammed and his lovely team were very friendly, also for our daughter and we came out a few years younger. The products they use are all really natural so Thank you to all

It was our first stay with sunrise hotels and garden beach and also mamalouk was absolutely amazing. Thee best hotel I’ve stayed in and will definitely return again soon. Everyone at the hotel has been so wonderful and respectful. The whole of the animation team are super fun and friends throughout the day and night. The bar staff are amazing at every single bar at the hotel and cater for you all the time! The cleaners are fantastic and organised our room superbly. The entire staff from the chefs who made amazing food every single day at every single restaurant and al a cart. From the gardeners to maintenance to the hotel lobby staff have been fantastic. Every single worker have been wonderful. I’d recommend this hotel to all my friends and family. The food and drinks have been amazing and can’t complain about a single thing!

This is our second time here in garden hotel and service always good and foods are getting much better than before, room is good but we look for maybe a little change but we are happy and satisfied staff are very friendly and helpful, the entertainment team now is better very clean uniforms and more active and motivated to work that’s is very good and night shows are much better now thanks to aqua gymnastic super boy, very professional and energetic Augustine thank you and all your team animation we will definitely return soon