Wanda Yue, Nanxun Ancient Town

Visited during the off-season, and the hotel kindly upgraded my room for free. The hygiene was generally decent, and breakfast was just okay. The hotel is quite close to Nanxun Ancient Town, about a 15-minute walk. At check-out, they even gave me some fruit for the road.

The hotel is a convenient 15-minute walk from Nanxun Ancient Town. The decor is very new, and the room is spacious and clean. The breakfast selection is also quite good, and the service is excellent. They even gave us a complimentary fruit plate when we checked out. Highly recommend!

The hotel is very close to Nanxun Ancient Town, about a ten-minute walk, which is very convenient. The hotel facilities are also new, and the service is excellent. It's a great choice for a stay when visiting Nanxun.

The room was very mediocre, and the service was terrible, completely lacking any standards. The room I booked included breakfast. The front desk staff wrote down my room number, but early the next morning, they refused entry to two elderly family members, claiming there was no breakfast. With so many people watching, I went to confirm, and they just looked at the number on the card sleeve and stubbornly insisted there was no breakfast. It was only after I complained that they reluctantly put the card into the machine to check and admitted that breakfast was indeed included. By then, they had already forced the two elderly people to find a breakfast place outside in an unfamiliar area. It was an absolute mess, entirely the hotel's responsibility. They even admitted it. The compensation they offered was free breakfast, a small gift, and a late check-out. The hotel prices were already ridiculously inflated due to the holiday, so do I really care about a few free breakfasts? If they had just handled it properly the first time I raised the issue, confirmed it, and offered free breakfast, even if they had turned away the elderly, and then apologized properly after I was woken up early after sleeping late, it would have been fine. Instead, it took two or three attempts for them to even acknowledge the problem, and then they offered this so-called compensation. It's so bad, I can't even put it into words.

How do I put it? The service was good, but the facilities left a lot to be desired. The shower and toilet were completely exposed, which felt very strange. The step into the shower was so low that water easily splashed out everywhere. The toilet offered no sound insulation whatsoever, making the bathroom sounds unbearable for light sleepers. The mini-bar, however, was a definite highlight. Overall, I think the hotel's design is flawed, but the service was decent.