To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.5
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All reviews(52)
Positive reviews(6)
Reviews with photos/video(2)
Negative reviews(1)
M*****
Deluxe Double
Stayed in Dec 2023
Couples
9 review
4.7/5
Amazing
Posted on Jan 24, 2024
The location is fantastic, right next to Palas. The staff in reception were very friendly and we were able to leave our luggage there for a few hours before our flight.
The room was great: very comfy BIG bed and great facilities (mini-fridge, TV, good room heating, lots of towels, slippers, bathrobes and toiletries). The only thing that could be improved would be the cleanliness in the shower cabin - the sealant in the shower cabin desperately needed replacing and the shower head and cable need to be cleaned properly (there were noticeable deposits). The water pressure was also pretty low but I think that was because of the cold weather so couldn't really be helped). Other areas of the bathroom and room were spotless.
The breakfast was delicious and there was an option to have breakfast in the room, which we took advantage on on our furst day. The restaurant staff were very helpful, friendly and accommodating.
Overall, we had a GREAT stay during a stressful trip and we would definitely stay there again.
Shalom Bilgoray
Deluxe Double
Stayed in Jun 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jul 21, 2024
In the center very clean and nice
Anonymous User
Deluxe Double
Stayed in Jan 2024
Couples
1 review
4.5/5
Great
Posted on Feb 24, 2024
👍 Super hotel
Anonymous User
Deluxe Twin Room
Stayed in Sep 2024
Other
7 review
5.0/5
Outstanding
Posted on Nov 14, 2024
The hotel is in an excellent location, very clean and comfortable, and the mattress relieves a day's fatigue. The breakfast is rich, and the front desk service is patient and orderly. It's rare to come to this city, and the hotel leaves me with good memories.
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Guest User
Deluxe Double
Stayed in Feb 2024
Business travelers
3 review
1.5/5
Posted on Mar 27, 2024
The propaganda has everything, but when it comes there is nothing. The TV is small, the air conditioner is broken, the phone is off line, the water pressure in the shower is too low, and the gym is not open. When I asked the front desk why there is no one, the front desk clerk said: "You just booked it for one day." I was speechless. I went in for 15 minutes, but they didn't give me a refund at 12:30. Ctrip was kind enough to give me some cash back.
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Guest User
Deluxe Twin Room
Stayed in May 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Sep 6, 2024
The hotel is in a good location and is convenient for traveling and eating