Castival Hotel Reviews

Can be better, reception very unfriendly. Price for this hotel even in low season is to expensive. I think it’s worth €30 maximum

Had a wonderful time me and my wy will come back again for sure

Nice hotel good location and friendly staff. Good very good.

Guzel

First, they gave us a room with air conditioning that did not work, a sticky table, and a TV remote that did not work. They forced us to change our room. The rooms were old. The menu was limited. The food was bad, and most of the time the same dishes were served. This is the first time I witnessed a power cut in the hotel. Long waits for the elevator. They made us feel uncomfortable about transferring to the beach, and there were interesting turns of events, such as one of the vehicles was broken and the other was charging. I think the employees were also unhappy and careless. It was literally the worst experience I've ever had in terms of expectations. It will remain a bad memory that I will never forget in a negative sense. A poor quality hotel and service that is definitely not worth the money we paid!

A beautiful, well-kept all-inclusive hotel for families, couples or for a nice holiday alone. No matter what time of year, the hotel is recommended. Unfortunately, you can't please everyone. We'll be back soon.

Отличный отдых все понравилось.

The hotel was truly five stars. The staff was very helpful everywhere we went. Erkan the spa manager booked our massage as we went twice during the week and can confidently recommend Elisabeth, who did miracles with my back. The bar makes delicious cocktail, and the restaurant have a lot of choice. The patisserie is the place to go in the afternoon for coffee and cakes and if you went a savoury snack, you can have pizza by the pool. The room was cleaned daily, and the minibar was replenished too with water and juice. The entertainment team is also doing a great job to keep the guest entertained and every night there is some live music. Would love to go back as the location is great for shopping and for the beach. The only minus was the noise and dust coming from the hotel demolition next door which affected our sleep on few occasions.

Me and my partner stayed at the Castival Hotel for 1 week at the end of Oct. Wow!! What a stunning hotel. I can't find a bad word to say about it. The food was lovely, with a great choice that caters for everone. The room was very nice, clean and comfy. The Staff were very friendly, welcoming and made our stay all the better. The beach and beach bar was great aswell, 5 min walk away. ... Or with a buggy that takes you if you didn't fancy the short walk. Lots of water sports and a beautiful fine sandy beach with deck chairs and canopys. Right outside the hotel you have a shopping mall and loads of shops, bars and restaurants. I would also highly recommend the ancient ruins at Side only 15mins local bus away which cost €1. The weather was around 26-30° in the day and about 16° in the evening. Thank you for the amazing memories ❤️ Caz & John

One of the most friendly hotels we have ever been and super clean, staff very attentive, great entertainment and fantastic food, beds are comfy and spacious bedding and towels changed daily. Spacious room. Bars were superb and drinks came easily and often

Very beautiful hotel, good service, very friendly personal. Very pleasant atmosphere. Good cleaning room services. Many offers to do something, like going clubbing or Baggy driving. The food is mostly great but Spices misses sometimes, but you can do that on you own Muattar: Gäste Betreuer

Amazing stay at Castival, the animation team are really welcoming, lots of activities to do during the day, yoga, aqua gym, Zumba etc. Nurella was very friendly and made me feel welcome. The nighttime entertainment was excellent lots of variety for eveyone and they put lots of effort into the set up, live music, DJ performance, dancing, motorbike show.

Avoid at the moment the hotel next door is getting pulled to the ground.The noise of three diggers means you can not sit out . They were giving out dust masks at hotel . I complained to EasyJet holidays who did not want to know refused to change hotel . It was EasyJet s fault I should have been told to give me the choice to change or get my money back . I notice they have no stopped using this hotel since I complained

Excellent hotel and staff! Amazing food and rooms! Excellent customer service! I will definitely be returning. The view outside the room and the food here has many options. I highly recommend this place to anyone especially families!!!!