We went to this hotel for my Birthday Staycation. Though I booked it through a third-party agency, Kent R’Lau was very responsive to my queries via email prior to our stay. He’s very professional in checking on my requests.
Upon arrival at the hotel, Jay R at the door was very attentive in assisting us with our bags. Christopher made a swift check in for prolly less than 2 minutes. It was very prompt but covered everything we need to know about the stay.
Unfortunately, I need to deal about work after check in. The WiFi was giving and helping great. We went out for lunch and dinner. Upon return to the hotel after dinner, we asked for a bucket of ice. Diana was so generous to deliver it in the room at no cost.
In the room, it was below par of this local brand (vs Seda in IT Bloc Cebu, Seda in Manila Bay). They got smaller pillows, soft mattress even squishy-like bed frame. And, the sewer smells stinky. Too bad for a celebration staycation. I mentioned about the stay, that it was for my birthday. I was even asked for my birthdate at Check In. However, there was nothing special extended. No biggie but it may add delight to the stay.
The next morning, we had our buffet breakfast at the Misto Restaurant. We loved the Filipino touch available in the spread likely Nilagang Saging, Taho, and the Mango Tapioca --- hoping a cold dessert next time. Shout out to Rhea and Joshua.
At check out, Adrian made it swift as possible. He’s very helpful and friendly. We might come back, but no sure.
