The place is very nice overall, with great amenities and a comfortable setup. I especially appreciated having a washing machine and a space to dry clothes, which made a big difference during my long stay.
However, I found it quite odd that the kitchenette was essentially non-functional. I understand there may be fire safety regulations in Korea, but it still felt strange that there were no basic items provided, not even a plate or a spoon.
On the positive side, the shower was excellent, and the TV was modern and easy to use, I was able to download all the apps I needed without any issues. The heating system also worked perfectly, and the cleanliness was spotless throughout my stay.
That said, there were a few inconveniences. The smoking announcement played twice a day in three languages, which became quite annoying over time. I understand the importance of enforcing non-smoking rules and I’m also very sensitive to smells, but the repeated loud announcements can be disruptive, especially when trying to rest or work.
Another point is that there’s usually no staff at reception. I didn’t mind the self check-in process, it was actually quite easy, but when I did try to ask a question to the staff member who was present (handling check-in cards), she was quite impolite and unwilling to help. As a foreigner, I found this particularly discouraging. I was doing my best to communicate, and she didn’t make any effort to assist, even something as simple as connecting via KakaoTalk, which I had installed specifically for communication.
Lastly, I would suggest providing more toilet paper and tissues, especially for longer stays.
