Best Western Independence Kansas City

Was good stay...Will come back to here...

Beautiful hotel, nice and friendly staffs and nice rooms.

Clean room, staff friendly, I would have preferred toppings for the oatmeal like the sign posted

Took awhile for rm to get cool didn't know about a 100$charge but was told on check out it could take 3 to 10 days for it to be credited back otherwise the stay was good

Bathroom was clean, but toilet pressure really was not the best. Staff was friendly helpful and were above and beyond with help. Did not get breakfast but it’s free from 7 to 10 not sure what they offer. Air conditioning was great no issues even through a thunderstorm. parking was easy and accessible. They have a pool if you want to go for a dip. Wouldn’t mind coming back.

We had a good stay at the Best Western Independence Kansas City location. -Ms. Katie was awesome. She made check-in super easy after a long drive, she was very helpful with getting us extra towels, and re-programing our key card when it no longer worked for our room. -The breakfast attendant (Sorry, I didn't get her name) that was working Sunday morning made us fell welcomed by engaging in small talk with us. Breakfast was a normal hotel complimentary breakfast - but was still nice and hot. -Our room was clean for the most part, we did see some vanilla wafers in a corner of the room, a random dirty sock near the bed, and a dirty washcloth hanging in the shower. Overall, we had a good stay and enjoyed ourselves.

It’s an older property with signs of wear and tear, but the staff is friendly and efficient. The elevator sounds scary; however, there was a sign explaining that it was safe just loud. I was pleased with the location for the price and for a single night for [yet another] youth sports tournament. The snacks in the lobby are more reasonably priced than a gas station/concession stand, and there’s a nice selection. This is a happy perk for anyone traveling with kids!

Everything Was Good Staff Very Friendly and Helpful Rooms Clean Bathroom Very Clean will Differently Stay Again

The floor of our room was dirty and had a pen under the chair, a piece of black plastic under the bed and the carpet needed vacuumed when we arrived. The tile at the pool could have been cleaned better and there were never enough towels at the pool. The front desk staff was not friendly or inviting. The door in the hotel room did not lock nor have a door handle so my toddler was constantly opening the door and getting into the restroom.