Candlewood Suites Indianapolis East
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
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Candlewood Suites Indianapolis East

Health Protected
7040 East 21st St, Indianapolis, Indiana, 46219, United States
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When you stay at Candlewood Suites Indianapolis East, an IHG Hotel in Indianapolis, you'll be in the business district, within a 15-minute drive of Children's Museum of Indianapolis and Lucas Oil Stadium. This hotel is 8.2 mi (13.2 km) from Gainbridge Fieldhouse and 8.5 mi (13.7 km) from Indiana Convention Center.Show More
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hotel overview picture
3.9/5Good·Cleanliness: 3.9
All 93 Reviews
Amenities
Public ParkingFreeFitness Room24-Hour Front DeskLuggage StorageWake-up CallWi-Fi in Public AreasFreeSmoking AreaBusiness CenterFax/Copying Service
All Amenities
Surroundings
Airport: Indianapolis International Airport
(23km)
Train: Indianapolis Amtrak Station
(14.1km)
Train: Indianapolis Union Station
(14.8km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Studio Suite
6

Studio Suite

Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Towel
Room Details
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Queen Studio Suite with Full Kitchen
4

Queen Studio Suite with Full Kitchen

1 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Bathtub with Armrest
Towel
Room Details
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One-Bedroom Suite
6

One-Bedroom Suite

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Bathtub with Armrest
Towel
Room Details
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Standard Room-One King or One Queen Based on Availability

Standard Room-One King or One Queen Based on Availability

Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Bathtub with Armrest
Microwave Oven
Room Details
Check Availability
Studio King Suite with Full Kitchen
7

Studio King Suite with Full Kitchen

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Bathtub with Armrest
Towel
Room Details
Check Availability
Queen Studio with Two Queen Beds
4

Queen Studio with Two Queen Beds

2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Bathtub with Armrest
Towel
Room Details
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Guest Reviews(93)

3.9/5
Good
Verified Reviews
  • Cleanliness3.9
  • Amenities3.9
  • Location3.9
  • Service3.9
Morgan
December 4, 2023
DO NOT BOOK THIS PROPERTY! We booked a room through ******* to stay at this hotel for a major event in Indianapolis. At 3:30 pm on our check-in date, the hotel called us to inform us that, although we had reserved a room and confirmed, they did not have a room for us. The hotel did not offer to find us alternative accommodation, offer any compensation (other than a refund, which I have not yet received), or even any sympathy. When I asked the clerk to talk to his manager, I was placed on hold for five minutes only to be told that his manager was “on vacation,” which was almost certainly a lie. Then he told me that ******* would be in touch to rebook us somewhere else. But that was also a lie. We never heard or received anything from ******* either. We were left to scramble for an alternative and ended up staying well out of town in a tiny room because it was all that was an available. I cannot state more strongly — DO NOT BOOK THIS PROPERTY! And if you are foolish enough to do so, you should consider packing a sleeping bag because there is a strong likelihood that you will be sleeping in your car. But whatever you do, don’t bother asking the clerk and his friends at this hotel for any help or compensation. It will not be forthcoming.
Michael
December 4, 2023
They overbooked the hotel, and we were given a single king bed instead of two queens. The staff were very pleasant, apologetic, and accommodating. Overall, the hotel was very clean, but ownership could stand to make some improvements. Again, the staff were fantastic.
Nicki
December 3, 2023
Received a call when we were about ten minutes away from the hotel telling us that there was a “glitch” in the system with ******* and they were overbooked, so they did not have a room for us. Not happy!!! We drove four hours to find that out. Found another hotel room after several calls, which cost us three times as much as the room booked through your site. Would love to be compensated, but guessing that won’t happen. Won’t be using ******* again, that’s for sure! 😠😠😠
Nicholas
November 10, 2023
I had a great one night stay in a nice sized room, the built in kitchen and massive bathroom was a great addition! No breakfast, but a decent mini shop
Amanda
September 10, 2023
They did not have the room we booked and we were sent away. We had to get another hotel somewhere else.
Sharon
June 9, 2023
Not so good. The room was suppose to be none smoking but smelled like smoke. Check out is state on door at 12:00 but the office call for us to leave at 11:00am. The house keeper knocks on the door from 8am until 11:00 am disturbing our morning. The place is under construction, so from 7am until we leave, all we heard was drills, saws, hammering, talking back-and-fourth, along with equipment beeping.
Sue
May 12, 2023
The exterior photo of the hotel was misleading, we didn’t know which doors were the entry as there was no porte cochere to unload underneath so we circled the bldg twice. Front door looked like maintenance entrance with the HVAC units there. Front desk help was kind and accommodating. We had the single queen suite which was roomy enough except for the bed area. It was extremely tight (10-12 inches) on the side with no nightstand. So really only good for one person to stay there.
Amy
May 7, 2023
Our stove did not work so we tried to call front desk but our room phone did not work either. Had to call front desk from our cell phone and they said maintenance would be to our room in 15 mins- THEY NEVER CAME TO FIX IT!
SHARONDA
April 23, 2023
My fiance and I were in town for a convention and made the reservation several months prior. When we travel, I make the reservation and my fiance pays for it. When we arrived, we were told the credit card that was used had to be in the name of the person who made the reservation. Even though my fiance was present and had his ID, he was not allowed to pay. I received an email before arriving, informing us of the requirements of check-in. This was not mentioned. The woman who checked us in was very firm. We were not going to be able to stay unless I produced a credit card to pay, with my name on it. There was no conversation or compromise. I did pay for it but it messed up our plan. We missed out on earning airline miles because we couldn’t use the credit card we intended to use. We travel together ALL the time and I have NEVER experienced that! She literally was turning us away because my name was not on his credit card, citing “company policy”. Huh??? That policy was never mentioned in the email. The property itself was fine but seem to cater to people who need it for an indefinite amount of time. It felt more like dealing with Management at a rough apartment building rather than the front desk at a hotel. It was a bad start to our weekend. BEWARE! You may suffer an impromptu policy change. We will NEVER choose Candlewood again.

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this hotel.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.

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Health Protected

Cleanliness
  • 3.9/5
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Opened: 2010
  • Number of Rooms: 1
When you stay at Candlewood Suites Indianapolis East, an IHG Hotel in Indianapolis, you'll be in the business district, within a 15-minute drive of Children's Museum of Indianapolis and Lucas Oil Stadium. This hotel is 8.2 mi (13.2 km) from Gainbridge Fieldhouse and 8.5 mi (13.7 km) from Indiana Convention Center.

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and barbecue grills.

Grab a bite from the grocery/convenience store serving guests of Candlewood Suites Indianapolis East, an IHG Hotel.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.

Make yourself at home in one of the 81 air-conditioned rooms featuring kitchens with refrigerators and microwaves. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, and housekeeping is provided weekly.

Services & Amenities

Fitness Room
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Frequently Asked Questions

How much does it cost to stay at Candlewood Suites Indianapolis East?

Prices at Candlewood Suites Indianapolis East are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Candlewood Suites Indianapolis East?

The closest airport is Indianapolis International Airport. It is 23km from the hotel and approximately a journey by taxi.

What are the check-in and check-out times at Candlewood Suites Indianapolis East?

The check-in time is after 15:00 and the check-out time is before 11:00.

Does Candlewood Suites Indianapolis East provide airport transfer services?

No, the Candlewood Suites Indianapolis East doesn't provide airport transfer services.

What amenities and services does Candlewood Suites Indianapolis East have?

Candlewood Suites Indianapolis East has the following amenities and services: Pets allowed (additional fee), Parking, Fitness Room.

Does Candlewood Suites Indianapolis East have a swimming pool?

No, Candlewood Suites Indianapolis East doesn't have a pool.

Does Candlewood Suites Indianapolis East have fitness amenities?

Yes, Candlewood Suites Indianapolis East has fitness amenities.

Does Candlewood Suites Indianapolis East provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Candlewood Suites Indianapolis East have non-smoking rooms?

Yes, Candlewood Suites Indianapolis East has non-smoking rooms. Please view the hotel listing for details.

Does Candlewood Suites Indianapolis East have a restaurant?

No, Candlewood Suites Indianapolis East doesn't have a restaurant.

About This Property

Nearest AirportIndianapolis International Airport
Distance to Airport23KM
Nearest Train StationIndianapolis Amtrak Station
Distance to Train Station14.11KM
Average Price FromUSD140
Hotel Star Rating2