La Quinta Inn by Wyndham Indianapolis North at Pyramids

Check-in was efficient. The rook was really disappointing and badly needs an update. It didn’t feel like it was thoroughly cleaned and had signs of stains on the bed spread. The breakfast was good. I old not stay here in the future,

The hotel lobby, check in area was the best kept area of the hotel. The room smelled musty/old/maybe even moldy. The stairwells were smelly too. I try to take the stairs for small hotels to get my steps so I suffered through that. I had to buy car air fresheners that hang and spray air freshener to help my room be less smelly. The bathroom ceiling was patching with black marks all around. One of the vanity sink area light bulbs were out. Clean beds and nice staff were the only wins. I had to stay because it was the only hotel in the area left with two beds. I was in town for a tournament and I will never stay at this hotel again and probably not this brand of hotels either. 1st and last time with this brand.

The staff gave our room key to someone else in the middle of the night. If we wouldn't have locked the top latch, they would have walked right in while we were sleeping! Then staffed called to ask us who WE were in the room they put us in. Completely unacceptable & scary. Our grandson was terrified the rest of the stay.

My first impression was the person checking us in was not very attentive. AP was a little short with myself and the person behind me over registering our cars in a system I had never experienced before. He expected us to be familiar with it. There is not enough room here to go into a full description of what happened in the morning but I’ll try to give the highlights. My girlfriend turned on the water in the shower and it was spraying out the side of the pipe before the shower head and on to the floor. When she turned the water off the shower head fell off hitting her hand, cutting and bruising her. She had problems reporting the incident to the front desk because there was no attendant there, he was sitting in the lounge having a cup of coffee and eating a danish. I had to point him out to her. When she told him what had happened he barely acknowledged it. He was not apologetic and his attitude was that he would note it. When I later called him out on his response he told me he was eating his breakfast, so he felt his response was good enough. There was no acknowledgment that a guest was injured doing something that was due to poor maintenance. The guest behind me joined in agreement when I suggested that maybe he should be treating guests with a little more respect and be more attentive. I was a repeat customer to this property and usually do not leave a review, but I think next time I will look for alternate accommodations

Place is a dump. There are even holes in the floor. Can’t believe I paid over $150 for this place. Never again.

The hot breakfast was cold and the floor in the bathroom was sticky. It was an okay stay for one night, but not really impressed.

The photo used for the hotel is not updated. Advertised as a non-smoking property, to be welcomed by the day time manager standing in front of the entrance smoking. The bed cover and chair in the room had cigarette “burn holes” on them. The room was very dated and any attempt to fix, repair or update was poorly done. The TV in the room was small. The dogs on the floor in the other rooms were loud and could be heard barking down the hallway. Minimal options for breakfast. Wasn’t expecting too much when I booked, but better than what I received.

The comforter had stains that resembled blood on it. Pillow case had similar stains.