Hyatt Regency Indianapolis

There was NO hot water in 1807 so we reported that to the staff on the first morning. After we were already in bed that evening, a guy pounds on our door and starts to come in, I asked him what is he doing, and he said "sorry, I was told this room was empty." I reported the issue again the next morning, however, the issue was never resolved during our stay.

We did enjoy our stay here. My only complaint is that parking is an extra cost of $50-75$ a night not included in the hotel stay.

All of the rooms open into a central atrium. Noise from people in the lobby carried up into the rooms. The thermostat in the room didn’t seem to budge and it was quite cold. Parking is difficult as the entrance to the underground ramp is at the front of the valet line, so could get stuck behind parked cars. We did use the gym which had 4-5 treadmills, weight equipment, elliptical etc. They had sanitizing wipes, towels and water available in the gym. It is easy to walk to downtown locations.

I stayed for 4 nights and it was perfect! The hotel is connected to the convention center! It was really convenient. Perfect hotel for the Pokemon regional championship events.

Way overpriced for a Hyatt. Did not honor my reservation for a King room that I booked 9 months in advance. No concierge on site to help with activities. Very disappointed. Will never stay there again.

Came for a concert at Lucas Oil. Great location only a few blocks away. Also close to Gainbridge and a bunch of restaturants.

Great place to stay for a race (Indy Mini) - filled with runners and spectators and the hotel staff was super-nice and patient

There was a large roach in our room. The property manager only offered to comp our parking. Such a disappointment for how much we paid for the room.