Wyndham Garden Suites Ipoh ICC

As a frequent traveler and a long-time Trip.com member, this was honestly one of the most disappointing stays I’ve ever experienced in Ipoh. First of all, this property should not be marketed as a hotel. It feels much more like a serviced apartment or Airbnb. Using the Wyndham Hotel name creates expectations of a full hotel experience, but from the lobby, the long apartment-style corridors, the room setup, and even the breakfast area, it simply does not feel like a hotel. There is no valet parking, despite many parking spaces in front of the building. We were informed by the security guard that those parking bays belong to the local council, so guests have to park at the basement. The room itself was spacious, but the furnishings and amenities were disappointing. There was no telephone to contact reception; instead, only a phone number for the person in charge was provided. The bed was unusually high, the mattress was very firm, and the pillows were not comfortable. We chose a hotel expecting comfort, but unfortunately, this stay did not deliver. If the actual Wyndham Hotel is still under renovation and guests are being accommodated in another building, this should be clearly stated before booking. Calling it a serviced apartment would be much more accurate and would help guests more. Breakfast was another major disappointment. The dining area looked more like a temporary setup than a hotel restaurant. The buffet selection was extremely limited. There was no egg station, no butter for the bread, and only one type of bread (wholemeal) with a single basic toaster. Even many budget hotels provide a more complete breakfast experience. Another surprise was that there was only one TV in the living room. There wasn’t even a TV in the bedroom, which again made it feel like an apartment rather than a hotel. The only highlight during our stay was the large bathtub, which looked impressive. Unfortunately, the water pressure was so slow that it took more than 30 minutes just to fill the bathtub, making it impractical to use. Overall, I strongly feel that the management should clearly present this property for what it currently is, rather than creating expectations associated with a full-service hotel. Guests come from different backgrounds (many foreigners as well) and have different expectations when booking a hotel. If it were marketed honestly as a serviced apartment with pricing that reflects the facilities provided, guests could make a better choice. I’ve stayed at TUI BLUE Ipoh before, and the difference is like night and day. I booked this property because I trusted the Wyndham name, but unfortunately, apart from the branding, it did not meet the standard I expected. I sincerely hope the management takes this feedback seriously and improves both transparency and the overall guest experience.

The hotel is clean, well-maintained, and the room is comfortable. The staff were also friendly and the overall stay was pleasant. However, noise from the room upstairs, such as chairs being dragged and furniture being moved, was very loud and could be heard clearly, especially at night. Also the ceiling fan was making noise and needs servicing. Overall, it's a clean and comfortable hotel, but better soundproofing would greatly improve the guest experience.

Easy to access ,both c/in & c/out with the same guy ,fast and efficient ,will come again next month

very friendly staff， but disspointed as their swimming unable to use and the breakfast very simple。

My second stay in this excellent suite. A warm welcoming from the receptionist, five lifts for convenience. Very clean, spacious living/dining room, fully equipped with three air conditioners, three fans, a bathtub, L-shaped couch, a fridge, a washing machine, hairdryer, toiletries, iron, ironing board, kettle, drinking water and coffee/tea sachets. Nice city view from the balcony. Free and guarded parking lot at the basement. The bonus point was walking distance to Parkson, eateries, bars, reflexology, laundry shop, bank, city council and Greentown business centre. Therefore, I strongly recommend to all travellers in Ipoh.

Overall good experience, the only thing was that the noise from the other floor. Loud TV or radio and I stayed for 2 nights, I couldn't sleep until 3.45am. Beware of this if you are light sleeper. Receptionist are good but the security guard not helpful at all.

We booked a suite, and it was incredibly spacious! Having that extra room to move around is a lifesaver when traveling with children. It also features a small kitchenette, which made our trip incredibly convenient. Being able to easily prepare quick snacks or prep things for the kids right in the room was a huge plus. Another major highlight for us was the indoor swimming pool. My daughter absolutely loved it! It’s a great setup because you don't have to worry about the midday sun or sudden rain ruining pool time. Before booking, I searched everywhere online but could barely find any information or photos regarding the breakfast. The only review I managed to track down mentioned that the selection was "limited." Now that I've stayed here, I wanted to share these photos so future guests know exactly what to expect. Yes, the selection is on the smaller side, but the quality is great. Even with fewer options, every single food item provided happened to be a personal favorite of mine! So while it might not be a massive buffet spread, it definitely hit the spot for us.