I had a terrible experience, and I do not recommend this hotel. We stayed from December 30, 2023, until January 1st. Two nights they never cleaned our room, never made the bed, we slept with the same sheets, and we never received clean towels. I went to the front desk to file a complaint, but they never resolved anything. The second night on Decembre31, I made the complaint again around 7 pm when we returned to the hotel and our room was not cleaned . The person at the front desk (a white guy, unfortunately I don't know his name) told me that if I wasn't satisfied, I could check out the hotel. Very rude and discourteous person. PLEASE PLEASE DO NOT STAY IN THIS PROPERTY. I was not the only guest with this issue.