Fusaki Beach Resort Hotel & Villas Reviews

Response from Property: Thank you very much for staying at FUSAKI BEACH RESORT HOTEL & VILLAS and for taking the time to share your feedback. We are glad to hear that despite the rainy weather and typhoon warnings, you were able to enjoy the beautiful room view and make the most of your stay by utilizing our indoor pool and various indoor activities. However, we sincerely and deeply apologize that the cleanliness of your room was not up to standard and that you encountered a cockroach inside your room. Although you generously understood the nature of our tropical environment, it is our responsibility to provide a completely clean and comfortable space for our guests to relax, and we deeply regret causing you such discomfort due to our inadequate pest control. Your feedback regarding the room condition has been shared immediately with our housekeeping and professional pest control teams. We are strictly reviewing our inspection processes and will intensify our regular deep-cleaning and extermination protocols to ensure a sanitary and worry-free environment for all guests. Despite these issues, we are incredibly moved by your kind words, "I want to come back next time when the weather is clear." On a sunny day, the ocean and sky at Fusaki display a breathtaking emerald green and radiant beauty that will offer you a completely different, magnificent experience. We are fully committed to improving our facility management so that when you return, we can welcome you back with a flawlessly clean room and the best of Ishigaki Island's beautiful weather. We look forward to the pleasure of welcoming you back in the near future. Sincerely, FUSAKI BEACH RESORT HOTEL & VILLAS Front Manager

Response from Property: Thank you very much for staying at FUSAKI BEACH RESORT HOTEL & VILLAS and for taking the time to share your review. We are delighted to hear that you were pleased with your spacious room and enjoyed the convenience of our complimentary on-site shuttle carts. We are also glad that our front desk team was able to assist you smoothly with the complimentary taxi arrangements to Art Hotel Ishigaki Island. Currently, due to a mechanical issue with one of our shuttle buses operating between the two properties, we are temporarily providing complimentary taxi rides as an alternative transport service during the suspension period. We are highly reassured to know that this arrangement allowed you to travel seamlessly without any inconvenience. We will continue to dedicate ourselves to providing attentive, prompt assistance and warm hospitality to ensure a hassle-free and completely comfortable experience for all our guests under any circumstances. We look forward to the pleasure of welcoming you back to our resort on your next visit to Ishigaki Island. Thank you once again for your kind feedback. Sincerely, FUSAKI BEACH RESORT HOTEL & VILLAS Front Manager

Response from Property: Thank you very much for staying at FUSAKI BEACH RESORT HOTEL & VILLAS and for taking the time to share your wonderful review. We are absolutely delighted to receive your high praise regarding our cleanliness and pest control, noting that our property was very clean and free of insects compared to other hotels on Ishigaki Island. Although our resort is surrounded by rich, abundant nature, our housekeeping and maintenance teams work tirelessly every day to ensure a sanitary and comfortable environment, and knowing their efforts enhanced your stay is incredibly rewarding for us. We are also pleased that you found our location highly convenient, being just a 10-minute drive to the town center for evening dining and izakayas. It is wonderful to hear that you thoroughly enjoyed our extensive facilities—including the public bath, private beach, and spacious pools—and that our activity counter was able to assist you with local tour arrangements. We will continue to dedicate ourselves to maintaining our high standards of cleanliness and convenience to deliver unforgettable resort experiences for all our guests. We look forward to the pleasure of welcoming you back to your island home in the near future. Sincerely, FUSAKI BEACH RESORT HOTEL & VILLAS Front Manager

Response from Property: Thank you very much for choosing FUSAKI BEACH RESORT HOTEL & VILLAS for your getaway, and for sharing such an incredible review. We are absolutely thrilled to receive your highest praise and to know that you are completely satisfied with your experiences with us. It is the greatest honor for our team to hear that our resort has become your annual destination of choice. To live up to your wonderful trust, we will continue to refine our hospitality and resort environment so that each of your future returns is as perfect as the last. We already look forward to welcoming you back for your next annual island retreat and are counting down the days until we see you again. FUSAKI BEACH RESORT HOTEL & VILLAS　Front Manager

Response from Property: Thank you for staying with us at FUSAKI BEACH RESORT HOTEL & VILLAS. We are glad to hear that you found our staff generally nice and welcoming with smiles. However, we sincerely apologize for the confusion caused by our staff's limited English proficiency when you asked for "Animal Square." We take your feedback seriously and will share this instance with our entire team to emphasize accurate communication. We are committed to improving our language training and support tools to ensure a comfortable stay for our international guests. We highly value your candid insights, which are essential for our growth. We hope to welcome you back in the future to provide you with a much better experience. Warmest regards, FUSAKI BEACH RESORT HOTEL & VILLAS　Front Manager

Response from Property: Thank you very much for choosing FUSAKI BEACH RESORT HOTEL & VILLAS and for sharing your experience. We are delighted to hear that you found our facilities clean and well-maintained, and that you felt our resort is an ideal place for a vacation with young children. Our staff strives to create a comfortable and welcoming environment for families, so your kind words are very encouraging. We also appreciate your constructive feedback regarding the gym equipment. We are always looking for ways to enhance our guest experience, and your suggestion will be shared with our management team for future improvements. We hope to welcome you and your family back soon for an even better stay. FUSAKI BEACH RESORT HOTEL & VILLAS　Front Manager

Response from Property: Thank you very much for choosing FUSAKI BEACH RESORT HOTEL & VILLAS and for taking the time to share your lovely feedback. We are delighted to hear that you enjoyed our wide range of facilities and the convenient, close access to the beach. Ishigaki Island is renowned for having some of the most beautiful star-filled skies in the world, and we are absolutely thrilled that you were able to experience the breathtaking starry night right from our resort. It is always our goal to provide our guests with an unforgettable blend of premium comfort and the island's magnificent nature. We hope these beautiful memories bring warmth to you for a long time to come. It would be our great pleasure to welcome you back for another relaxing getaway under the stars in the near future. FUSAKI BEACH RESORT HOTEL & VILLAS　Front Manager

Response from Property: Thank you very much for staying at Fusaki Beach Resort Hotel & Villas. We are delighted to hear that you found the atmosphere of our facilities "exciting." We value creating a space where guests can feel a sense of escape from the ordinary, so it is a great encouragement to us that you enjoyed this aspect. We are also pleased that you enjoyed the breakfast buffet and the variety of choices available. Our French toast and mango smoothie, in particular, are popular menu items that many of our guests are proud of. It is the highest compliment for our kitchen staff to hear that you found them "especially delicious." We hope that you were able to refresh yourself to your heart's content amidst the nature of Ishigaki Island. We sincerely look forward to the day when you can return to our resort to feel the breeze of Ishigaki Island and enjoy a delicious breakfast again. Fusaki Beach Resort Hotel & Villas Front Manager

Response from Property: Thank you very much for staying with us at FUSAKI BEACH RESORT HOTEL & VILLAS and for sharing your review. We are delighted to hear that "everything was great" during your stay. At the same time, we truly appreciate your constructive feedback regarding the variety of choices at our breakfast buffet. We offer breakfast at multiple venues, including ISHIGAKI BOLD KITCHEN and RYUKYU SHINTENCHI, each featuring different culinary styles. However, we take your comment seriously and will share it with our culinary team to enhance our menu selections and provide a more diverse dining experience for our guests. Thank you again for your valuable input. We hope to have the pleasure of welcoming you back in the future to showcase our ongoing improvements. FUSAKI BEACH RESORT HOTEL & VILLAS　Front Manager

Response from Property: Thank you very much for staying at FUSAKI BEACH RESORT HOTEL & VILLAS and for sharing your positive feedback. We are delighted to hear that you enjoyed our beautiful beach, the variety of room types surrounded by lush nature, and our extensive range of water activities. It is also wonderful to know that our children's entertainment facilities met your expectations. We strive to provide a complete resort experience where families can create unforgettable memories together. We look forward to welcoming you and your family back for another exciting and relaxing island getaway in the near future! Sincerely, FUSAKI BEACH RESORT HOTEL & VILLAS　Front Manager

Response from Property: Thank you very much for staying at FUSAKI BEACH RESORT HOTEL & VILLAS.We are delighted to hear that you had a lovely time at our resort and enjoyed our service. It is also wonderful to know that you were able to take advantage of the many water activities we offer. We strive to provide a diverse range of experiences to make our guests' stay memorable, and your kind feedback is a great encouragement to our entire team.We look forward to the pleasure of welcoming you back for another relaxing and fun-filled stay in the near future.Sincerely,FUSAKI BEACH RESORT HOTEL & VILLAS Front Manager

Response from Property: Thank you very much for your kind words! We are delighted to hear that you found our hotel "lovely" and our staff "charming." We will be sure to share your compliments with our entire team, as it truly motivates us to provide the best hospitality. It is especially wonderful to know that you found our breakfast "intriguing." We take great pride in offering a unique variety of dishes that showcase the flavors of Ishigaki Island, and we are thrilled that it sparked your interest. We look forward to welcoming you back for another enchanting and intriguing stay in the near future! Warm regards, Front Manager FUSAKI BEACH RESORT HOTEL & VILLAS