Three Waters Resort and Marina, Islamorada, a Tribute Portfolio Resort

The resort was very beautiful and well maintained. The cottage we stayed in was spacious and we really liked the decor and how soft the beds were. The food was good but a little pricey. We were not impressed with the cabana rental. The cabana was not ready when we arrived. We had to wait for it to be cleaned and set up. The cabana was not labeled and we were confused on which cabana was ours as there were 2 next to each other. We asked when service would start and we were told 10am, then we asked again at 10:45, then went to the front office at 11:30 and when 12pm rolled around with no service we decided to leave and get our money back on the cabana. At that point all we paid for was a chair and towel which did not meet our expectation when spending $250.00 on a cabana for the day. I would recommend several things for the cabana. 1. Number the cabanas so you can clearly see the number. Telling us Cabana 2 does not help when they are beside each other. 2. Stock the min fridge with water. 3. Clearly explain on the cabana rental that food/service will not start until a certain time. We expected to at least get something to drink while in the cabana. 4. Install a call button or app that you can be in contact with someone when you need something. There was a significant delay on getting our refund. And we do appreciate the Manager helping us on Friday get that resolved before we checked out on Saturday morning. All in all, the resort was great. We loved the vibe and updates made to the property. The rooms were comfortable and fresh, and we loved the beds as they were very comfortable, and the sheets were so soft. Everyone was friendly and pleasant. We most enjoyed fish like a local with Patrick. We found that the pool in the middle of the property was less used and felt more quiet and more private therefore we spent our time with a good book. I would give the stay at 4.5 out of 5. Highly recommend trying out Three Waters Resort.

I didn’t like that we couldn’t use the beach because the seaweed was not removed to make beach accesible. Also our room floor was dirty, appears that it has not been cleaned with water for a long time; when walking barefoot in room our feet became very very dirty with floor dirt. Room floor should be cleaned with water to remove dirt. Resort is very nice, employees are great, kind and very friendly. I hope my above recommendation is taken into consideration and resolved. Thank you!

Hotel is nice but there is a lot of seaweed!!! so the beach is unusable... We were given a room in Building 7, so far from everything—and had to walk way too much! Some staff are nice and another one rude. There is a lot of thing to do there but sincerely it's not worth the money, no coming back!

Ocean view in the 200’s building was great, ac worked excellent, loved the live music and the sunset views by the marina, room fridge was a great!!! Size, front desk communication was very well, only con is I would request a microwave well in advance if you want one as they are of VERY limited availability. I would have gave an 5 star had the microwave been included in the room without request or had I known I would need to request one prior. Also the sea grass isn’t fun but I felt like they worked well to clean it being its high season for the grass and unfortunately out of their control. The cleaning ladies were AMAZING and all staff very accommodating and polite.

one specific lady, the manager of the pool area, sorry to forget her name, was fantastic. She needs a raise!!!!!!

Very disappointed. Iguana poop everywhere, rude staff, cold showers, over priced food, dirty beaches... For what you pay to stay here they should really do a better job.

I’ve stayed here numerous times over the years & will continue staying here on future trips as well. The staff is really friendly.

We love this resort. Amazing location, lots of great food nearby and the resort itself is the best we have used in the keys. Only complaint is the bathroom was a bit small the last time. Will definitely be back