Istanbul Midpoint Hotel Reviews

Response from Property: "Thank you for sharing your feedback. We would like to clarify that the booking was for our Economic Room, which has a size of 15m². This is generally considered a very good size for this specific category. For guests looking for more space, we highly recommend our Deluxe Rooms.We wish you had informed our receptionist during your stay that the room felt small for you. We would have been more than happy to offer you a free upgrade to a larger room to ensure your comfort, but unfortunately, we were not made aware of your preference while you were here. We hope to welcome you back again for a much better experience."

Response from Property: Thank you so much for your wonderful review. We truly appreciate the time you took to share your experience with us, and your kind words mean a great deal to our entire team.It brings us great joy to know that you enjoyed your stay at Istanbul Midpoint Hotel. Your positive feedback inspires us to continue improving and providing the highest level of comfort and hospitality to all our guests.Thank you again for choosing our hotel and for your warm and encouraging review. We would be delighted to welcome you back on your next visit to Istanbul and provide you with another excellent stay.Warm regards

Response from Property: Thank you for staying at our hotel and sharing your honest feedback. We are pleased to know that the early check-in service, the convenient airport bus stop across the street, and the complimentary scale in the lobby made your stay easier. We are also delighted that you were satisfied with the breakfast and your overall experience. Regarding the hair on the sheets you mentioned, we sincerely apologize. This was clearly an oversight on our part during the room cleaning inspection, failing to meet our required hygiene standards. We have immediately reported this issue to the Head of Housekeeping and have requested the cleaning team to strengthen their inspections to ensure such incidents do not recur. Thank you for your valuable suggestions, which help us continuously improve. We hope to provide you with an even more perfect and impeccable stay on your next trip. Have a pleasant journey!

Response from Property: We are very honored to hear that you were satisfied with the service provided by our hotel staff when purchasing your Istanbul Card. We hope that our staff's actions, such as accompanying you to the nearest station and carefully explaining how to purchase the card, will help make your stay in Istanbul smoother. Your kind words are the greatest encouragement for our staff. We will be sure to pass on this wonderful review to the relevant staff member. We look forward to welcoming you again.

Response from Property: We are absolutely thrilled to read your kind words! Thank you so much for taking the time to share your positive experience. We are so glad you found our team friendly and enjoyed the great, central location right next to the metro. We hope to welcome you back again soon!