Pera Palace Hotel

Pera Palace Hotel Reviews

Pera Palace Hotel

Evliya Çelebi, Meşrutiyet Caddesi, Tepebaşı Cd. No: 52, Beyoglu, Istanbul, 34430, TürkiyeView hotel details
Pera Palace Hotel
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Guest Reviews of Pera Palace Hotel

9.2/10
Great
228 reviews
Verified reviews
Location9.4
Amenities8.8
Service9.2
Cleanliness9.5
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All reviews(228)
Positive reviews(221)
Reviews with photos/video(120)
Delicious breakfast(24)
Well decorated(15)
Convenient location(13)
Nice elevator(9)
Luxurious(8)
Loved the view(7)
Clean pool(7)
Excellent afternoon tea(7)
Negative reviews(7)
Aozaluo-mazuoweicijimasuo 
Deluxe Pera Side Twin Room Non Smoking
Stayed in Aug 2026
Couple
14 reviews
8.7/10
Very good
Posted on Sep 18, 2026
Everything at the hotel was fine, but it lacked warmth. It felt like all the necessary services were there, but there was no sense of hospitality. The basic room type was very small, and the attic-like shape of the top floor felt quite oppressive. The room tour for tomorrow isn't until 3 PM, which we'll miss, so it might have been better just to come for afternoon tea. The common areas are very beautiful, but for this price, adding a little more would get you a much better experience at the Four Seasons.
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Guest User
Deluxe Pera Side King Room Non Smoking
Stayed in Jul 2026
Couple
2 reviews
10/10
Outstanding
Posted on Sep 3, 2026
Great stay at Pera Palace. The hotel is full of history and character, with a beautiful atmosphere and excellent service. The location is also very convenient. A truly memorable experience in Istanbul!
Response from Property: Dear Valued Guest,Thank you for your kind words. We look forward to seeing you again as soon as possible.Best wishes,Murat EtiGeneral Manager
Guest User
Deluxe Pera Side King Room Non Smoking
Stayed in Jul 2026
Traveling with friends
5 reviews
8.5/10
Very good
Posted on Aug 30, 2026
I booked this hotel because Agatha Christie once stayed here. The room's cleanliness and decor were quite good, but the table and chairs on the balcony were covered in dust, making them unusable. The bed was large and comfortable, and the room was well soundproofed. The TV didn't seem to work. The staff varied greatly; some were very patient, while others were clearly impatient with us. I wonder if they treat white guests the same way? Originally, I hadn't booked breakfast, and one front desk staff told me it would cost 40 euros to add. When I went down to add breakfast after checking in, a different staff member told me it would be 48 euros. I had asked twice the first time, so it's unlikely I misheard. In the evening, we requested two bottles of water, and they said they would send them up, but they never did, so we had to go to the gym to get water ourselves. I bought some souvenirs at the hotel, and one front desk staff member kindly packed them for me one by one. Later, he had to leave and asked a colleague to finish the job. This colleague just dumped everything on us. I sat on a sofa in the lobby to pack the bags, and when my friend started filming me packing, he actually came over and told us not to film. At nearly 1500 a night, the room isn't cheap. Are they behind on their salaries? The service attitude was uncomfortable. I might discourage friends who want to stay here in the future and those who ask online. But this hotel probably doesn't lack guests and won't care about my review, LOL.
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Response from Property: Dear Guest,Thank you for taking the time to share your detailed feedback with us. We sincerely apologize for the misunderstandings and for the aspects of your experience that did not meet your expectations.We are pleased to hear that you enjoyed the comfort and overall decor of your room. At the same time, we are sorry that certain aspects of cleanliness and, in particular, the level of attentiveness and consistency in service fell short of the standards we strive to provide.Regarding the breakfast pricing, we would like to clarify the situation, as it appears there may have been a misunderstanding. According to our records, your reservation was made without breakfast included. At check-in, our reception team offers an exclusive rate of €20 per person, per day, provided that breakfast is added at the time of arrival for the duration of the stay. As breakfast was not added during check-in and you instead decided to have breakfast the following morning by going directly to the breakfast restaurant, the standard breakfast rate of €40 per person was applicable.We fully understand your disappointment, especially given the expectations associated with your stay. Please be assured that your comments regarding cleanliness, service attentiveness, and your overall experience have been forwarded to the relevant team for a detailed review and appropriate follow-up.We truly value your feedback and sincerely regret that your experience did not fully reflect the warm and attentive hospitality we aim to provide to every guest. We hope to have the opportunity to welcome you again and provide you with a more positive experience.Kind regards,Guest Relations Team
Merry w be
Jacqueline Kennedy Onassis Room Non Smoking
Stayed in Jul 2026
Traveling with friends
11 reviews
10/10
Outstanding
Posted on Aug 28, 2026
The lady at the reception desk by the swimming pool was very enthusiastic and showed us around the pool facilities.
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Response from Property: Dear Valued Guest,Thank you for your kind words. We look forward to seeing you again as soon as possible.Best wishes,Murat EtiGeneral Manager
Guest User
Greta Garbo Corner Room Non Smoking
Stayed in Jun 2026
Couple
8 reviews
9.5/10
Amazing
Posted on Aug 5, 2026
The Old Money Hotel in Istanbul offers a slow-paced, butler-style service, but its historical value and service consciousness make it worth a stay.
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Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay at Pera Palace Hotel. We look forward to welcoming you back soon.Kind regards,Murat EtiGeneral Manager
Qiangliren
Greta Garbo Corner Room Non Smoking
Stayed in Jun 2026
Family
5 reviews
10/10
Outstanding
Posted on Aug 6, 2026
The hotel's location is excellent, just a few minutes' walk from the Galata Tower. I highly recommend going up the tower for a 360-degree view of Istanbul's beauty. There's also a decent-sized supermarket nearby, and it's not far from Istiklal Street and the pier. The hotel's interior decor exudes a century-old ambiance everywhere you look. The room was great, with ceiling heights probably around 3.8-4 meters, and the bathroom was also very good. Breakfast was nice but not particularly lavish. There's also a small pool. Overall, it was a very satisfying experience.
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6/10
Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay at Pera Palace and that your room was to your liking. We look forward to welcoming you back soon.Kind regards,Murat EtiGeneral Manager
3079
Grand Pera Triple Room Non Smoking
Stayed in Jun 2026
Traveling with friends
23 reviews
9.0/10
Great
Posted on Aug 27, 2026
I came here drawn by the fame of "Orient Express," "Agatha Christie," and "Kemal Atatürk." This hotel is definitely an old-school luxury establishment, and its location is quite convenient, situated in a relatively lively and accessible spot in the European part of the city. The customer service staff who greeted us were very talkative, but I'd recommend taking their restaurant and Turkish bath suggestions with a grain of salt. The prices for foreigners in Turkey are frankly a bit outrageous right now. We booked a triple room, which was super spacious, and the bedding and cleanliness were quite good. The balcony was also very pleasant, overlooking the garden restaurant downstairs. We specifically dined at the garden restaurant, but the value for money was a bit low there. However, overall, the hotel itself offers pretty good value for money.
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6/9
Lvselaiyinhe
Agatha Christie Room
Stayed in Jun 2026
Solo traveler
66 reviews
10/10
Outstanding
Posted on Sep 8, 2026
The room was very clean, nicely laid out, and the bed was super comfortable. Check-in at the front desk was quick, and the staff were friendly. The common areas were tidy, and the location was convenient for getting around, yet quiet. Overall, it was a great experience, and I'd recommend staying here.
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Response from Property: Dear Valued Guest,Thank you for your kind words. We look forward to seeing you again as soon as possible.Best wishes,Murat EtiGeneral Manager
Guest User
Deluxe Pera Side Twin Room Non Smoking
Stayed in Jun 2026
Solo traveler
5 reviews
9.0/10
Great
Posted on Aug 10, 2026
I've always wanted to stay at this hotel, knowing it's a traditional establishment that once hosted guests from the Orient Express. I was truly impressed by the interior design, from the entrance to the guest rooms and hallways, all exuding a sense of history and prestige. The room's wet areas were spacious and clean. I stayed in a room with a sea-view terrace, and I'll never forget enjoying tea time while gazing at the view from there. I also visited the bar in the evening, where I received wonderful service – not overly cold, nor pushy.
Original textTranslated by Google
Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your experience at Pera Palace Hotel. We look forward to welcoming you back soon.Kind regards,Murat EtiGeneral Manager
Guest User
Deluxe Pera Side King Room Non Smoking
Stayed in Jun 2026
Business traveler
5 reviews
4.5/10
Posted on Sep 26, 2026
The breakfast this morning was subpar. The front desk staff told us we had to pay again, but it turned out they tricked us. Later, when we went to the restaurant, we found out we could just walk right in.
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Guest User
Deluxe Golden Horn Side King Room Non Smoking
Stayed in Jun 2026
Couple
1 reviews
9.5/10
Amazing
Posted on Jul 19, 2026
First of all, this is one of the greatest historical hotels at least in Turkey. So, everything is old-school and traditional. This is the hotel you will like for sure. What was great: a small excursion with manager Esra and even driving into the old historic elevator to our floor, Atelier Rebul in the room, the staff are very friendly. What wasn’t great: “continental” breakfast which fits for Europeans and actually extremely boring to see in Istanbul with an amazing Turkish food culture. The cocktails and service in Orient bar are weak and overpriced.
Response from Property: Dear Valued Guest,Thank you very much for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay and that you were satisfied with the service our team provided.We would like to welcome you once more in near future.Kind regards,Murat EtiGeneral Manager
Guest User
Deluxe Pera Side Twin Room Non Smoking
Stayed in Jun 2026
Solo traveler
1 reviews
10/10
Outstanding
Posted on Aug 26, 2026
The staff provided excellent service, and I was able to store my luggage early. The hotel has a long history, with both its exterior and interior featuring European-style architecture. It's about 200-300 meters from the nearest metro station.
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Response from Property: Dear Valued Guest,Thank you for your kind words. We look forward to seeing you again as soon as possible.Best wishes,Murat EtiGeneral Manager
Tiankongshuxiaoshumiao
Deluxe Pera Side King Room Non Smoking
Stayed in May 2026
Traveling with friends
5 reviews
10/10
Outstanding
Posted on Jun 25, 2026
This hotel, with its rich history and culture, is absolutely incredible. I previously read reviews saying the rooms were just average, but after experiencing it myself, I found them to be perfectly fine and more than sufficient. The check-in service was excellent, and they even offered a unique experience of riding a 19th-century elevator.
Original textTranslated by Google
Response from Property: Dear Guest,Thank you very much for your wonderful review.We are delighted to know that you enjoyed the rich history and unique cultural atmosphere of Pera Palace Hotel. It is especially rewarding to hear that your personal experience exceeded your expectations regarding the rooms, as well as that you appreciated the smooth and welcoming check-in process.We are also pleased that you enjoyed the historic 19th-century elevator experience, which remains one of the iconic features of our hotel and a special part of its heritage.Your kind feedback means a great deal to our team, and we sincerely hope to have the pleasure of welcoming you back for another memorable stay in the future.Kind regards,Murat EtiGeneral Manager
Anonymous User
Deluxe Pera Side Twin Room Non Smoking
Stayed in May 2026
Couple
38 reviews
10/10
Outstanding
Posted on Jun 21, 2026
I finally got to stay at the Pera Palace Hotel, a place I've longed to visit, and a century-old establishment. My anticipation stemmed from the fact that Agatha Christie, my favorite mystery novelist, completed her famous '****** on the Orient Express' here. Back in the day, I was obsessed with her detective stories, devouring almost every one translated into Chinese. Unfortunately, the room she stayed in is now a guest room and not open for tours. However, Room 101, where Mustafa Kemal Atatürk, the founder of Turkey, once resided, is open to the public as an exhibition hall for limited hours. I booked rooms 102, 103, and 104, which are conveniently located next to 101, making it easy to visit, and also offering views of the Bosphorus Strait. The last three photos in the video are exhibits from the Atatürk Museum. The hotel's historic elevator, over a hundred years old, is still operational, but requires an attendant to operate it. During check-in, a staff member took us on a ride, and it felt like stepping back into the 1920s. In essence, the Pera Palace Hotel is more than just a hotel; it's a living history museum. It's a must-visit for anyone who loves literature and history.
Original textTranslated by Google
Response from Property: Dear Valued Guest,Thank you so much for taking the time to leave us your wonderful review. We are delighted to read that you enjoyed your experience with us at Pera Palace and hope to welcome you back soon!Kind regards, Murat EtiGeneral Manager
Jiunianshisi
Deluxe Golden Horn Side Twin Room Non Smoking
Stayed in May 2026
Traveling with friends
15 reviews
9.5/10
Amazing
Posted on Jun 12, 2026
This hotel is steeped in history and boasts a beautiful environment. Our room had a balcony with a great view, and the facilities were very comprehensive. They even offered chocolate tastings every afternoon. The only minor drawback was the rather poor Wi-Fi.
Original textTranslated by Google
Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed the room view and the facilities within the hotel. On the other hand, we are sorry to hear about the wifi issue. Your comments are highly valued, and they have been forwarded to the relevant team for improvement. We look forward to welcoming you back soon.Kind regards,Murat EtiGeneral ManagerKind regards,Murat EtiGeneral Manager