Sayeban Hotel Istanbul

I’m a good position the hotel is clean and close to main attractions. Very friendly staff , helpful and prepared . Good breakfast with original Turkey delicious vegetable and olives ! That’s what I love !!! Thanks far all and compliments to staff

The fact that this hotel hasn’t had any recent reviews is indeed a red flag. I booked a room for one person, immediately messaged to ask to change to two persons and they as told it’s a double room anyway. I replied great thank you. Ok as changed and I needed a room for three, asked if I could upgrade or if they can add another room and was told this is fine for an additional €40. My sister then went ahead and booked her flight. I went back to the hotel to confirm the additional bed to be told it’s two people max. I tried very hard to work with them for an additional room but they had no rooms and wouldn’t allow the room for 3 people. I then had no choice but to cancel and thought the hotel would understand, they charged me immediately and said it’s because it’s non refundable,. I understand this but thought on this occasion due to the miscommunication they would allow a waive but they flat out refused, even got booking dot com involved who said they would waive their commission for the hotel but the hotel refused. I gave the hotel one months notice cancellation, therefore they could’ve reseller the room, booking dot com was waiting their commission so they were not out of pocket at all so I don’t understand why they couldn’t meet me halfway? I even ask for a partial refund and they still refused. Don’t stay here as you can see from the other reviews it’s a dirty, outdated hotel with greedy owners. Ended up booking the Marmara instead and already their service has been 10 times better than this hotel.

We couldn't opine about the rooms in this place in our first stay in Istambul. But the receptionist Enes managed our activities at Capadocia and the turkish presents we received. Delicious cooffe to start the day.