Sultan Ahmet, Bab-ı Ali Cad. Basmuhasip Sok. No: 13, Fatih, Istanbul, 34110, TürkiyeView hotel details
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Guest Reviews of Great Fortune Hotel & Spa
7.9/10
Good
40 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.4
Amenities6.8
Service8.0
Cleanliness7.4
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All reviews(40)
Positive reviews(32)
Reviews with photos/video(11)
Great location(15)
Great service(12)
Awesome stay(5)
Small room size(5)
Clean pool(4)
Great swimming pool(4)
Negative reviews(8)
Guest User
Standard Double Or Twin Room
Stayed in May 2026
Family
2 reviews
10/10
Outstanding
Posted on Jun 20, 2026
I loved my stay at the great fortune. I stayed for 10 days and was very comfortable throughout. The swimming pool, sauna and steam were very relaxing. I even used the spa and had a massage with Turkish hammam. Loved the service was very relaxed.
Guest User
Standard Double Or Twin Room
Stayed in Jun 2026
Traveling with friends
1 reviews
6.5/10
Posted on Jul 10, 2026
The king-size room was small, and I specifically requested two separate beds (which I didn't get). Other than that, the location was excellent.
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Sami Ullah Hafeez
Standard Double Or Twin Room
Stayed in May 2026
Couple
1 reviews
10/10
Outstanding
Posted on Jun 8, 2026
I had an excellent stay at this hotel. The staff were exceptionally friendly, professional, and always willing to help. The room was clean, comfortable, and well-maintained, making my stay very enjoyable. The location was convenient, and the overall service exceeded my expectations. Check-in and check-out were smooth, and every member of the team made me feel welcome throughout my stay. I highly recommend this hotel to anyone visiting the area and would be happy to stay here again in the future. Thank you for a wonderful experience!
Response from Property: Thank you sincerely for taking the time to share your kind and review of our hotel.
Guest User
Standard Double Or Twin Room
Stayed in May 2026
Traveling with friends
1 reviews
10/10
Outstanding
Posted on Jun 8, 2026
I had a very pleasant stay at this hotel. From the moment of arrival, the staff were welcoming, professional, and always ready to assist with any request. The room was clean, comfortable, and well-maintained, providing everything needed for a relaxing stay. The hotel’s atmosphere was calm and enjoyable, and the service throughout my visit was consistently excellent. Check-in and check-out were smooth and efficient, and I truly appreciated the attention to detail from the team.
Overall, I highly recommend this hotel and would be happy to stay here again in the future.
Response from Property: Thank you sincerely for taking the time to share your kind and review of our hotel.
RashidahBugum
Standard Triple Room
Stayed in Nov 2025
Family
5 reviews
9.5/10
Amazing
Posted on Dec 6, 2025
It’s a nice hotel. Friendly staff. Will
Come back here. Room is a little small for triple sharing.
Response from Property: Thank you sincerely for taking the time to share your kind and review of our hotel.
Faqir001
Standard Triple Room
Stayed in May 2026
Traveling with friends
3 reviews
8.5/10
Very good
Posted on Jul 2, 2026
The location is very close to the Historic blue mosque, cleanliness and friendly staff.
Guest User
Standard Double Or Twin Room
Stayed in Sep 2025
Traveling with friends
1 reviews
3.5/10
Posted on Oct 22, 2025
I am writing to express my deep disappointment with my recent stay at your hotel. Unfortunately, the experience was far below expectations and did not match the information provided at the time of booking.
When I arrived, I was surprised to be offered a room with only one bed, even though my booking clearly included an option between a single-bed and a twin-bed room. I was told the hotel was fully booked and that the room could possibly be changed the next day — but that was not even the worst part.
The room itself was extremely small; it was barely possible to move around the bed without turning sideways. Contrary to the booking details, there was no balcony, only a window.
Regarding the breakfast area, the glass windows were dirty and covered with bird droppings, which made it quite unpleasant to sit and eat while facing such a view.
However, the most shocking issue was the bathroom, which was made entirely of glass, with partially transparent sections — offering no privacy at all. This was extremely uncomfortable, especially since I was sharing the room with a colleague with whom I am not that close. In addition, the toilet seat was loose, the shower cabin was extremely small, and there were no paper tissues provided in the bathroom.
The situation was so unacceptable that we decided to leave the hotel after just one night, even though we had booked and paid for three. Ironically, we paid the same rate at another hotel and received far better service,view,cleanliness, and room space.
Given these circumstances, I believe it is only fair to request a refund for the unused nights, as the service and conditions provided were far below the expected and advertised standards.
I hope you will handle this matter seriously and respond promptly.
Response from Property: Thank you sincerely for taking the time to share your kind and review of our hotel.
Guest User
Standard Triple Room
Stayed in Dec 2025
Family
1 reviews
9.5/10
Amazing
Posted on Jan 8, 2026
Amazing, very friendly and helpful staff.
Response from Property: Thank you sincerely for taking the time to share your kind and review of our hotel.
AGOL T
Superior Triple Room With Balcony
Stayed in Mar 2026
Family
7 reviews
8.0/10
Very good
Posted on Jun 29, 2026
Great location and pretty hotel rooms. Bathroom fixtures that need maintenance
Guest User
Superior Double Or Twin Room
Stayed in Jun 2025
Family
1 reviews
10/10
Outstanding
Posted on Jul 20, 2025
We had a lovely stay at this hotel. The rooms were big and spacious. The communication with the staff via WhatsApp is 100%. Always on hand.
Murad and his team were great, very helpful.
The cleaners were wonderful and always did a superb job.
The buffet breakfast is nice , however I will say as a future recommendation for the hotel is that they add more air conditioning units, we just came back and it's very hot up there as it is in on the 4th floor.
Staff are friendly and always have a smile on their faces. Always on hand to offer beverages while you wait.
The hotel is ideal for those wanting to see famous landmarks. You are literally in the centre of anything. (Blue mosque, Hagia Sophia , Grand bazzar
The last photo of the mosque is the view from the top floor whilst you have breakfast)
Bu otelde harika bir konaklama geçirdik. Odalar geniş ve ferahtı. WhatsApp üzerinden personelle iletişim %100. Her zaman ulaşılabilir. Murad ve ekibi harikaydı, çok yardımcı oldular. Temizlikçiler harikaydı ve her zaman mükemmel bir iş çıkardılar. Açık büfe kahvaltı güzeldi, ancak otel için gelecekteki bir önerim olarak daha fazla klima eklemelerini söyleyeceğim. Yeni döndük ve 4. katta olduğu için yukarısı çok sıcaktı. Personel güler yüzlü ve her zaman güler yüzlü. Beklerken içecek ikram etmek için her zaman hazırlar. Otel, ünlü yerleri görmek isteyenler için ideal. Kelimenin tam anlamıyla her şeyin merkezindesiniz. (Sultanahmet Camii, Ayasofya, Kapalıçarşı. Caminin son fotoğrafı, kahvaltınızı yaparken en üst kattan görünen manzaradır.)
6/9
Response from Property: Thank you sincerely for taking the time to share your kind and positive review of our hotel.
Guest User
Standard Triple Room
Stayed in Apr 2026
Family
1 reviews
8.0/10
Very good
Posted on May 18, 2026
Great location, but the cafe could be better with more variety.
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Response from Property: Thank you sincerely for taking the time to share your kind and review of our hotel.
Guest User
Standard Double Or Twin Room
Stayed in Jun 2025
Traveling with friends
1 reviews
10/10
Outstanding
Posted on Jul 9, 2025
We had a very happy holiday together with my friend.
The spa offered free face masks, the room was comfortable, and the air conditioning worked perfectly.
If we come to Istanbul again, we will definitely consider staying at the same hotel. (Recommended)
Response from Property: Thank you sincerely for taking the time to share your kind and positive review of our hotel.
Guest User
Connecting Family Room
Stayed in Nov 2025
Family
2 reviews
4.0/10
Posted on Dec 30, 2025
I got bad experience with the room, the property over book so my room not ready for the first night, but they try to accomodate with other room similar
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Guest User
Standard Double Or Twin Room
Stayed in Jul 2025
Couple
1 reviews
9.0/10
Great
Posted on Sep 4, 2025
Great service !!! And great hotel .
The reception and all its collaborators are very atento e and kind.
Response from Property: Thank you sincerely for taking the time to share your kind and positive review of our hotel.
Guest User
Standard Double Or Twin Room
Stayed in Jun 2025
Solo traveler
1 reviews
10/10
Outstanding
Posted on Jul 11, 2025
A Wonderful Experience During My Cultural Trip to Istanbul!
During my cultural trip to Istanbul, I chose to stay at Great Fortune Hotel, and I’m so glad I did. The hotel is centrally located and within walking distance to everything — restaurants, museums, public transportation, and more. This made exploring the city so much easier and more enjoyable.
I spent a lot of time at the hotel’s spa and pool area, which was a great way to relax after a day full of sightseeing. It really added to the overall enjoyment of my trip.
Overall, it was a very satisfying stay. I would highly recommend Great Fortune Hotel to anyone visiting Istanbul!
Response from Property: Thank you sincerely for taking the time to share your kind and positive review of our hotel.