Yotelair Istanbul Airport (Airside) Reviews

Response from Property: Dear LEE KAUKWAN,Greetings from YOTELAIR Istanbul Airport.Thank you for your wonderful review and for sharing your travel experience with us. We are delighted that YOTELAIR could be part of your journey and provide a comfortable stop during your travels.We truly appreciate your kind words and look forward to welcoming you back on your next adventure.Kind regards,Emrah AkçayFront Office Manager

Response from Property: Dear Guest User,Greetings from Sleep Cabins by YOTELAIR Istanbul Airport.Thank you for taking the time to share your feedback.We are pleased to hear that you found your cabin well-equipped with everything you needed during your stay.Regarding the size of the cabin, kindly note that our Sleep Cabins are designed as a compact accommodation concept for guests with short layovers and are intended to provide a comfortable place to rest within the international transit area of Istanbul Airport.Regarding your comments about the number of shower stalls, thank you for bringing this to our attention. We truly appreciate your valuable feedback, as it provides us with an important opportunity to evaluate potential improvements to our facilities and further enhance the guest experience.Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back to Sleep Cabins by YOTELAIR on your future travels.Kind Regards,Emrah AkçayFront Office Manager

Response from Property: Dear Anonymous User,Thank you for your kind feedback. We are delighted to hear that you enjoyed our central location, found our team friendly, and appreciated the cleanliness and comfort of your room.Your positive comments mean a lot to us, and we look forward to welcoming you again on your next journey.Best regards,Emrah AkcayFront Office Manager

Response from Property: Dear Lucky Lau,Greetings from Sleep Cabins by YOTELAIR Istanbul Airport.Thank you for taking the time to share your experience with us.We are pleased to hear that our cabins provided you with a comfortable place to rest after your long flight and that you were able to refresh before your extended layover. As part of our concept, our cabins are designed for individual use with efficient space, and shared restroom facilities are available for our guests’ convenience.It is especially rewarding to know that you found our front desk team polite and friendly—your kind words will certainly be shared with them.We truly appreciate your feedback and hope to welcome you again for another pleasant stay in the future.Kind RegardsEmrah AkçayFront Office Manager

Response from Property: Dear Guest User,Thank you for your feedback. We are pleased to hear that you found our location convenient, especially for early flights and the ability to proceed directly to your gate without additional procedures.We also understand your concerns regarding the price. As you mentioned, our rates reflect the unique convenience of being located inside the airport, helping guests save valuable time and reduce travel stress. Nevertheless, your feedback is very important to us and will be taken into consideration.We hope to have the opportunity to welcome you again in the future.Best regards,Emrah AkcayFront Office Manager

Response from Property: Dear Massimo Dinelli,Thank you for your feedback. We are truly sorry to hear about your flight cancellation and understand how frustrating this situation must have been.Please kindly note that your reservation was made under a non-refundable rate, and therefore, unfortunately, a refund could not be processed in line with the agreed cancellation policy.We still encourage you to contact us directly so we can review your case and check if any possible alternatives or assistance can be offered based on your reservation details.We sincerely regret the inconvenience caused and appreciate your understanding.Best regards,Emrah AkcayFront Office Manager

Response from Property: Dear Laoxie,Greetings from YOTEL Istanbul Airport.Thank you for taking the time to share your feedback.We are pleased to hear that you found our location inside Istanbul Airport convenient for your travels.Regarding our pricing, please note that our rates reflect the unique convenience of being located within the international transit area of Istanbul Airport, allowing guests to rest without leaving the terminal.With regard to your comments about our operating hours, kindly note that as of 1 July, we have updated our check-in and check-out times in response to guest feedback. Our current check-in time is 2:00 PM, and our check-out time is 11:00 AM. We continuously review our services and policies to better meet our guests' needs while maintaining smooth hotel operations.We regret that our previous procedures affected your experience and apologize for any inconvenience this may have caused. Thank you once again for your feedback. We hope to have the opportunity to welcome you back to YOTEL Istanbul Airport and provide you with a more enjoyable stay.Kind Regards,Emrah AkçayFront Office Manager

Response from Property: Dear Juka30,Greetings from YOTEL Istanbul Airport.Thank you for taking the time to share your feedback. We are delighted to hear that you found our hotel cozy and enjoyed your stay with us.We also appreciate your comments regarding our rates and check-out time. While our prices may be higher than hotels outside the airport, they reflect the unique convenience of our location inside the international transit area, helping guests save valuable time and avoid leaving the terminal during their journey.Regarding the check-out time, kindly note that a late check-out may be available for an additional fee, subject to availability. Our team will be happy to assist with this request whenever possible.Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming you back during your future travels.Kind Regards,Emrah AkçayFront Office Manager

Response from Property: Dear Visitors,Thank you for sharing your feedback. We sincerely apologize for the delay during check-in and understand how tiring this must have been after a long journey. We’re pleased to hear that Özge’s professionalism and support made a positive difference to your experience. Your comments regarding our system have been noted and will be shared with the relevant team as we continue working to improve our service. We hope to welcome you again for a smoother stay.Kind regards,Emrah AkçayFront Office Manager

Response from Property: Dear Lovely Agbayani,Greetings from YOTEL Istanbul Airport.Thank you very much for your continued trust and loyalty to YOTEL Istanbul Airport Hotel. We are truly delighted to hear that this was your third booking experience with us and that each stay has met your expectations.It is especially rewarding to know that our team was able to assist you smoothly with the reservation changes from airside to landside and provide the support you required throughout the process.We are also very pleased to hear that your guests enjoyed the comfort, convenience, and seamless service during their stay. Your kind words are a great motivation for our entire team to continue delivering the highest level of guest satisfaction.We sincerely appreciate your support and look forward to welcoming both you and your guests again in the near future.Kind Regards,Emrah AkçayFront Office Manager

Response from Property: Dear Anna_krsk,Thank you for taking the time to share your detailed experience. We are very pleased to hear that you found our location in the airport’s sterile zone convenient and well-suited for your connecting flight.It’s great to know that your journey from the terminal to the hotel was smooth and efficient, and that you were able to enjoy a relaxed and stress-free walk to your gate in the morning. We are also happy that you found your cabin comfortable and the bed to your liking.Your feedback is greatly appreciated, and we look forward to welcoming you again on your future travels.Kind regards,Emrah AkcayFront Office Manager

Response from Property: Dear Valued Guest,Greetings from YOTEL Istanbul Airport.Thank you very much for your kind feedback and for choosing to stay with us during your layover.We are delighted to hear that you found your room quiet and our check-in process efficient. It is especially rewarding to know that you consistently choose to stay with us, whether traveling alone or with your family—your loyalty truly means a great deal to us.We look forward to welcoming you back again for another comfortable and convenient stay.Kind regards,Emrah AkçayMission Control Manager

Response from Property: Dear KRCNMTVNBD,Greetings from YOTEL Istanbul Airport.Thank you very much for sharing your kind feedback with us. We are delighted to hear that you had a pleasant stay and that the three of you were able to rest comfortably during your transfer at Istanbul Airport.Your positive comments mean a lot to our team, and we are especially happy to know that you would choose our hotel again on your next transit through Istanbul. Providing a comfortable and convenient place for our guests to relax while traveling is exactly what we aim for.We look forward to welcoming you again on your next visit.Kind regards,Emrah AkçayMission Control Manager

Response from Property: Dear Valued Guest,Warm greetings from YOTEL Istanbul Airport.Thank you very much for your kind feedback. We are delighted to hear that you found your stay outstanding and appreciated both the comfort of the room and the convenience of our airport location.We understand that staying within the airport can represent a premium option; however, we strive to provide value through comfort, efficiency, and the significant time and stress savings our unique location offers—especially for overnight or transit travelers.Your positive comments truly motivate our team. We look forward to welcoming you again on your next journey through Istanbul.Kind regards,Emrah AkçayMission Control Manager