This hotel is very bad. I have stayed in so many five-diamond hotels and I have never seen such shameful service and hygiene. I have a sensitive constitution and am very sensitive to hygiene. I just entered the hotel room to unpack my luggage and lay on the bed. After a while, my whole body started to itch, and my skin was bleeding when I scratched it. I checked that the sheets were old, poor quality, and the walls were dusty and moldy. When I pulled the curtains, they were full of dust. The bedside lamp was old and broken inside, and there was dust in every corner. I asked the guest room manager to come and communicate on the spot and said that he could change my room. But when I went to see it, all the rooms were equally dirty, even the room manager. I had bad breath. I sprayed the smell on my face and passed out. After communicating with the customer service manager for an hour, he was unwilling to check out and refused to refund a single point. I couldn't bear to check out and left. I lost 3 days' room charge. Even if it was dirty, I was still stern and refused to refund the money. The room manager said that it was no problem if it was so dirty. It could only mean that they were used to it. For the same room price, Conrad is much better than other hotels. I have really learned my lesson. I will never look at hotel pictures in the future. They are all photoshopped. The venue was dirty, messy, narrow and poor. The noise from the street outside the bar was so loud that my ears were deafened.
Original TextTranslation provided by Google