2 Chome-13-2 Yokomachi, Itoigawa City, Niigata Prefecture, 941-0067, JapanView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Guest Reviews of Hotel Route-Inn Itoigawa
7.8/10
Good
50 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location7.5
Amenities7.6
Service8.1
Cleanliness7.9
Filter by:
Sort by:
All reviews(50)
Positive reviews(21)
Reviews with photos/video(6)
Friendly host(6)
Negative reviews(2)
Guest User
Single Room Non smoking
Stayed in Feb 2025
Family
10 review
8.0/10
Very Good
Posted on Apr 11, 2025
Staffs are very friendly, even though they don't speak much English, they would try their best to communicate with you.
The hotel is located on a little hill side, so there's a lovely view, one side of the room has the ocean view (see image), the other side of the room has the spectacular snow mountain view (didn't take image).
The hotel building itself believe is a bit old, so the rooms and bathrooms are a bit dated, but you can tell they try to modernize as much as they could, like very new aircon, new hairdryer (there's one old one attached to the wall which doesn't work, but the new one is in the drawer), TV etc. Bathroom is a little rundown, but it still function fine. The room key was really a "key", which you also have to insert into the wall and turn it for lights and electric in the room, it's quite retro and interesting, and it's the first time I've came across this kind of system.
Hotel restaurant was the same one as the we stayed in an other city, and food standard was the same - which was good.
Breakfast was superb, we loved it.
Overall the experience was good and we were happy with our stay.
6/9
Guest User
Single Room Smoking
Stayed in Apr 2025
Solo traveler
1 review
6.5/10
Posted on May 8, 2025
If you're just staying overnight with breakfast included, the bathroom is only big enough for about 4 people due to the size of the washing area and the number of chairs. I have bad knees, so I wanted a chair with a high seat. I looked for one, but couldn't find one.
Original textTranslated by Google
Guest User
Single Room Non smoking
Stayed in Dec 2024
Other
1 review
5.5/10
Posted on Jan 16, 2025
I stayed there for 2 nights. The room key is difficult to find because the door is dark in color (it is hard to see even with the lights in the hallway), so it may be difficult for elderly people or those with visual impairments.
I was satisfied with the breakfast and the large communal bath.
I was surprised that I couldn't set a wake-up call during the day, and that I got a notification on my cell phone.