Aurora Village Ivalo Reviews

Lapland itself is beautiful and we would return, but we would not stay at this property again. POSITIVES: OUTDOOR ACTIVITIES – Snowmobiling, snowshoeing, and cross-country skiing were excellent and the activity staff were great. FOOD (CHRISTMAS WEEK BUFFET ONLY) – Generally decent overall. Buffet is only selected nights. REINDEER SLEDDING – Available, but underwhelming compared to other activities. NEGATIVES: SERVICE – Very poor. Most hotel and restaurant staff were rude and unhelpful. LUGGAGE TRANSFER – Guests must carry their own luggage through snow and ice to cabins up to a 10-minute walk from reception, often in the dark given the limited sunlight at certain times of the year and no lights nor a map. ACCOMMODATION SIZE – Cabins are extremely small with very low door frames (not suitable if you’re tall). - we stayed in one of the smaller ones being 2 people only. Can’t speak for the other ones. LACK OF AMENITIES – No TV, no slippers, no minibar, and aircon temperature settings cannot be adjusted without staff entering the room. No phone in room to call reception unless you use your mobile. No room service. No room make up unless requested early in the day. Another thing to remember. DINING OPTIONS – Mostly fixed set menus with no alternatives unless you are vegan. If you have an allergy you will go hungry. VALUE FOR MONEY – Poor. It’s easy to book and your activities and food are included in the price but we expected better service for the AUD $2,000 per night odd cost and it fell well short. OVERALL: Lapland is incredible, but there are far better accommodation options offering better comfort, service, and value.