Hotels near Chocolatier Australia Shop, Ivanhoe

In general, it is not bad, that is, the hotel does not provide slippers. It is not available in some hotels in Australia. The supermarket is quite convenient. The supermarket does not sell slippers. I ran a few places before I bought it. Summer's summer drag and drop

Usually stay with Quest, tried Punt Hill, disappointed. Staff are on site for part of each day and if something goes wrong or you check-in after hours, you are at the mercy of security guards who can take up to an hour to arrive (not their fault). They have limited capacity to assist. The reception desk phone is an answering service and when told that your room keys are not coded for any access to let you into the garage, building or apartment floor, the response is ”sorry about that, you will have to speak to the hotel the next day”. I did get hold of a duty manager (off site) via the published phone number - not much they could - or would do as they don't attend site. On managing to get to my floor, security guard advised not to leave the room or floor as I could not get back up. The apartment was not cleaned (dried food on benches, floor dirty, orange mould along shower door and glass panels, carpets heavily stained, corridor had rubbish that had clearly been sitting for days. It just felt tired, and run down with little care. This property is clearly seeing the effects of extended COVID19 lock downs with minimal maintenance. The foyer and lifts feel dirty, the lift walls are mirrored and covered in greasy handprints. No idea how ”extra” sanitation was being applied as advertised. The guest car park is full of what looked like weeks of linen piling up in car bays - this didn't change across 5 days ( I did not stay my full 8 -days, left and went somewhere else). In fairness the hotel moved me to a ”better” room. Yes, it was newer but no, the cleaning was just poor. The corridors are heavily stained with liquid rubbish leaks (once a week cleaning means people just put rubbish in the corridor, so it leaks and stains light beige carpet. You can smell it on entry). Any surface that is greater than 2m in height has never been cleaned (years of lint and dust from internal dryers pile up, sink drains clogged with food, food in couch sides, under seats and rugs. Carpets in bedroom are again heavily stained. I have never stayed with this hotel group - I probably won't again. It just left you with a feeling that they are managing assets without any real care of maintaining a standard. Yes, it’s nice to have more than just a hotel room but you are left with a feeling of unease with how little the apartments are actually cleaned. Be careful handing back your key if you are in the basement car park. Once to put the key in the drop box, you cannot access the basement via the lift or stairwell. So, a review on a bad experience that I could not in any way say was ”a one off” - there are many areas this hotel needs to lift its game - 3 star motels are cleaner and more inviting from a guest experience.

Firstly staff were very friendly and helpful, could not be faulted. Complained that internet was down, moved rooms but problem did not improve. Needed to sit in reception or in yard to check mails etc. Pool was closed but on last day attempts were being made to clean it so possibly will be opened in near future. It is a motel, so for those in a car probably very convenient, but if no car location not ideal as there is a fair walk to shops, Tram etc. All in all a good 11 day stay.

A good set up with parking available, admittedly you pay a fee but an good option. I couldn’t get the TV to work but it was fixed very quickly by friendly staff. No instructions on how to navigate the TV etc…. Would be nice to have a book with info about restaurant etc…close by. There was. Bit of noise both inside and outside the hotel which was disappointing as I went there for peace and quiet. Overall a good experience with room for improvements

In the suburb of Preston. The rooms are large, apartment-style hotels with open kitchens where you can cook for yourself.

It was clean and nice room to stay by myself. But there were 2 emergency alarms mistakenly in the midnight… it continued more than 10 minutes very scared and noisy. I thought there were some mugs or glasses in the room but I couldn’t find . Anyway it was very nice location and I enjoyed the time there! Thank you .

The hotel environment is okay, easy to access, and cost-effective.

The Chinese students at the front desk are very enthusiastic about the service. There are buses and trams in the CBD. The transportation is convenient. There is a big supermarket nearby. You can cook your own food. The only drawback is that the bedside table design is unreasonable and easy to hit.