Kansai Airport Spa Hotel Garden Palace Reviews

Staff was extremely kind and helpful! I had such a lovely time and would highly recommend staying here

Dinner and breakfast were included, and the food was delicious. The hot spring offered a variety of baths. An airport shuttle service was provided, and the kimonos were beautiful.

The gentleman at the front desk provided absolutely wonderful service! The hot springs were also great!

Near the airport, can walk to convenience stores. The staff is very cute. The room is clean. There is a massage chair in the room. In the evening, we will go to the onsen with my sister. There is a private onsen room available. She let us use it. Very impressive. Dinner and breakfast are set meals. Ordered according to Japanese dining style.

This was my first time staying here to attend an event nearby, but it was comfortable✨Many carp greeted me in the small pond in front of the entrance😊The room was well-cleaned and there were disposable slippers, so it felt clean. The large public bath was nice, but I was able to reserve a private hot spring bath (flowing directly from the source) with a Finnish sauna, so I was able to relax. Shampoo, conditioner, body soap, lotion, milky lotion, etc. were all provided. I was also grateful for the shuttle bus between the nearest station and the hotel. Breakfast was a delicious mini kaiseki meal with pork hotpot. I was so satisfied that I want to stay here whenever I go to Osaka Prefecture🫶🏻💕︎︎Thank you very much🙏🏻

The hotel is a bit old. The hot spring is a selling point. The customer service is very friendly. There is a shuttle bus to the train station, which is very convenient.

The hot spring, free massage chairs, and extensive internet were all very good. The room also had an auto-lock, which was very safe. I would have liked it if they had mentioned that they would take me to Kansai Airport properly, and that a separate hot spring tax would be charged, even though there was a partial fee for the shuttle service. It would have been better if they had handed over both cards when entering the bathhouse and the annex when switching between them. However, I thought the best thing about it was the staff, who had a very homely feel.

It's very clean and has a hot spring. The gentleman at the front desk had a very good service attitude and helped to book a free shuttle bus to Kansai Airport the next morning. The driver's attitude was also very good.

This is the accommodation I go to every day when I go to Japan. The hot springs are especially great, so please take note. The pick-up service is excellent. It's especially convenient because there are convenience stores and restaurants nearby.

It’s a hot spring hotel near Kansai Airport. It’s a good idea to come and pick up at the station.

This hot spring is great. It’s super comfortable to soak in. The food is also very delicious. The service staff is very kind. I will come again. It’s great.

The facilities were old, and I was a little hesitant to take a bath alone in the middle of the night. The breakfast was very delicious and the staff were very friendly, so I was able to enjoy my meal in comfort.

The location of the hotel is not very convenient, so it is suitable for self-driving tourists (the hotel provides a shuttle bus, but reservation is required). The hot springs in the main hotel are average, similar to a large bathhouse. According to the information provided, the annex hotel should be better.

Not far from the airport and has hot springs