Hotels near Seidelův rybník, Jachymov

My experience at this hotel was bad. To start with: 1. Hotel credit card machine was not working. So everything had to be paid with cash. Who would expect to be walking around with 15,000 - 20,000 kronor in cash?? Going to city center and getting the cash cost us an extra $85 in transaction fees and poor conversion rates. 2. Being a small town and boutique hotel, very few people speak English. We made an appointment and went to the spa at the time. It was our first experience in a ”salt cave”. Nobody to tell us what to do. We lost about 10 minutes in this experience, but had to pay full price. Same thing with the mineral bath. Lost few minutes because there was nobody to guide us, but had to pay full price. Finally at check out time, we were told that their credit card system is not working for a month!!!. If that was the case, the hotel should have informed the guests in ADVANCE so that we would have made alternate arrangements. As for the hotel itself, it is a very nice property and enjoyable if the hotel can do a better job.

Central located in the heart of Karlovy Vary. Everything looks new, is in very good conditions and is very clean. The hotel gives you the charm and atmosphere of the old glory days. It has a lift and a water dispenser in the lobby. The breakfast room is like a five star restaurant. One negative point - breakfast starts at 8.30 am only and you are later, they might run out of several things. All in all - highly recommended!

Věry lovely hotel. City Center , gorgeous swimming pool with amazing view, great breakfast. Very Good Wellness zone and exclusive Thaj massage, which I really liked. The Best weekend stay I can reccommend

We were looking for a dog-friendly hotel, which often limits the choice a bit. The main features of the Hotel Palacky were the location and the value for money. The hotel is in a fantastic location right on Stará Louka, the ”promenade” of Karlovy Vary. Both the famous colonnades and the entrance to the cable car towards the ”Diana” lookout tower are almost around the corner. Surprisingly, I was able to sleep very well in the beds and cannot agree with the complaints, at least on this point. Now to the points that unfortunately attracted negative attention: the reception was not manned at check-in, our key was on the counter together with an information letter - this is uncomplicated, but everyone could simply come in and ”move into” our booked room. since nothing had to be shown or checked (as well?!). The room itself was large with an additional hallway and separate bathroom and toilet - which I personally find very convenient. Unfortunately the room was not cleaned during the whole stay. You don't have to do a big cleaning every day, after all you don't do that at home either. I also find the daily change of towels unnecessary. But if you have a dog with you and the entire room is carpeted, a little vacuuming would have been appreciated. The garbage should also be emptied, because there was only one small hygiene bucket in the toilet for the entire room - everything that accumulated in waste had to be disposed of there. The supply of toilet paper should also be checked once in a while and refilled if necessary. We found a fairly large crack in the window pane of our room - dangerous and unsightly! However, what was cleaned every day was the restaurant which is located in the hotel. There was vacuumed daily at breakfast time, so that you were always exposed to the noise during the meal, since the restaurant - with an open ceiling - is located directly under the breakfast room. It goes without saying that it is commendable and also acceptable that vacuuming is done every day, but I wonder whether this can be discussed and planned differently. Breakfast was until 10 a.m. - maybe you can do other activities first and vacuum from 10 a.m.? Due to the room layout of the house, one inevitably gets the impression that vacuuming is carried out right next to the dining table. The breakfast was okay, you shouldn't expect luxury in this price and hotel category. There was enough choice, it was always refilled and you were full - at home I don't have 5 types of bread in stock, which I serve every day. However, a little more choice of fruit would have been nice (there were apples every day, but nothing more). Unfortunately, there is no hotel parking lot - you should

My wife and I lodged one night at this hotel, while travelling. The room was excellent and rather large. The place is quite big, so getting from the reception to our room and vice versa was a bit complicated, also because you have to use your access pass every time you take an elevator. The receptionists are not sufficiently fluent in English, or don't speak English at all. They did not suggest that I could speak German instead. The breakfast was very nice, with ample choice. The dinner procedure was a bit special... we gave our room number at the restaurant entrance desk and made our choices from the menu. There was no bill or receipt at the end and no signature asked. When I asked the restaurant personnel for the bill, they didn't understand. The drinks, in our case a bottle of wine, were provided by the bar in the room next to the restaurant. Personnel is not taking the drinks order, you have to go to the bar yourself and order it there and you can only pay by card, they do not accept cash. On checkout, next morning, I could pay for the dinner, but only by card, because the receptionist did not have cash change, she said. I would suggest, that the hotel's management thoroughly review all customer interaction processes (reception area, restaurant, bar), because these are inefficient and sometime even unpleasant! The place itself, Karlovy Vary city centre, makes great photographs, but I would rate it 'disappointing' in terms of outdoor amenities. There are countless overpriced jewlery shops, but only a few nice restaurants and bars. If you have seen Karlovy Vary once, you don't need to see it again...

Located in an excellent location in the small town of Karlovy Vary, the hotel has a long history, standard services, and thoughtful and careful front desk and room service. The breakfast dishes are average but the service is in place. Clean and tidy. Worth recommending.