Home2 Suites by Hilton Jacksonville Downtown

Very clean , quite, be d was so comfortable and the view was beautiful,everyone was friendly we enjoyed our stay

The hotel was quiet and location was good. The room was very nice and the bed was comfortable. We did not take advantage of the breakfast. There wasn't a lot of parking spaces and we had to park behind the Jimmy Johns in the next parking lot over. Staff was friendly.

We had some strange issues with some of the amenities, but the staff took care of it immediately. There was no hairdryer in the room, but then they brought one up. The coffee maker was broken, but they did bring a new one. Otherwise, everything was great. They took care of the issues without any problem.

It's well located downtown. Everything was clean and fine. The staff was very nice. Breakfast was OK. The warming cabinet left the egg patties cold though. Otherwise, coffee was good and good selection. My kid was very happy with the waffle maker. Good stay at a smaller quiet property. I will stay again.

The staff is very good. I spent my bday weekend and had a good time. Shout out to bob whe came and added a little humor while we were having breakfast. The breakfast is really good too. Great property. This will be my place to stay in Jacksonville

Very spacious and well equipped. Sink didn’t drain and shower door wouldn’t stay closed.

The room was immaculate. The size of the room was great specially the bathroom. The amenities were great too. The staff were very friendly and helpful. My stay was an overall great experience and I enjoyed my time. I will definitely be back.

I was appalled with the height of the shower head. I was in an accessible room for a walk in shower since I don't do well stepping over into and out of a tub. The shower fixture was placed where the ceiling and wall met (easily 6.5-7 ft high) which caused me to have to stand on my tip toes to reach the shower head to move it as it was shoved over toward the side of the shower wall (so water wouldn't splash out). If I had been in a wheelchair, I'd have not gotten to shower without getting re-dressed and calling the front desk then waiting for assistance and considering I arrived around 9pm I wouldn't have been very happy to have to do all that. The shower pan was plastic and has seen better days as it was stained and looked dirty, probably from hard water but it didn't look nice. I found a left over dirty sock stuck under the wheel of the ottoman also. If housekeeping was vacuuming the whole floor, it should've been caught when they tried to roll the ottoman out of the way to vaccuum under it. The staff was great though. I did not utilize the free breakfast but they had an ample selection of drinks and frozen food to purchase. The hotel was quiet and I felt safe. There's a bar & grill so close by that they will deliver to your room. It has outdoor seating and a huge ground chess board with large chess pieces for fun. I probably wouldn't stay here again due to the cleanliness and accessibility issues but non-accessible rooms might be right for you.

I was near the elevator and got woken up a few times from people coming in and out but other than that I liked my room and the location was decent