Holiday Inn Express & Suites JACKSONVILLE SE- MED CTR AREA by IHG

Selected this hotel for closeness to Mayo.   What a fabulous hotel.   From the minute we checked out the staff were excellent.   A lot of food options within walking distance.   Definitely will stay here again.

When visiting the Mayo Clinic Jacksonville I will never book anywhere else. Exemplary service and excellent hotel.

Check in staff rude. Room was noisy put next to machine room. Room had wires hanging out of Ac unit Got shower room shower dirty.

It was just a one night stay but the lady at the desk was nice and the place was clean and comfortable.

Pros: Good proximity to Mayo Clinic. Even though there was not an in-room coffee maker, the coffee in the lobby was some of the best I've ever had. I'm not a breakfast person, but the daily breakfast looked great with a large variety. Room price was very reasonable. Maintenance was quick to solve a problem with our toilet (iykyk) Staff was friendly and helpful. Cons: The pool was closed for maintenance when we arrived so I was unable to use it before my scheduled surgery at Mayo Clinic. The hotel is pet friendly, but there was a strong dog odor. We had to buy some Febreeze and spray the carpet often.

The Holiday Inn Express Jacksonville SE-Med Center is close to the huge Mayo Clinic property, so the staff knows about that medical center. The hotel operates a free hourly shuttle to/from Mayo, and one of the drivers is a regular patient there. He was very helpful about the particular building I was to go to; and he knew about the various restaurants on the complex, as well. I was new to Mayo and a little anxious and he helped me feel more relaxed about the clinic. When I get my surgery done at Mayo, I will use this Holiday Inn Express because I like the staff and I can get a patient discount on my room. My room had a quiet view of an adjacent golf course, so my two night stay was most pleasant.

I have zero complaints about this hotel - both my room and the property were very clean and peaceful. Every staff member I encountered was pleasant and welcoming. There were plenty of delicious options for breakfast and coffee and lemonade were available all day in the lobby. There was a nice sized grassy area behind the hotel to walk your dog. There is a grocery store and several restaurants within walking distance and lots more options within a short driving distance. I would definitely stay here again.

Staff was kind and helpful. Room was clean and comfortable. Only minus was that pool was out of service due to a pump failure. Very conveniently located in S Jacksonville near beaches and Mayo with pharmacy, gas station, grocery store and restaurant all close by and walkable.