Sleep Inn Jacksonville Airport

Every thing excellent, except water was not available. Due to machine broke down.

Very reliable shuttle service. Property is reflected in the price, but for an early flight this is a great choice.

Property very old. Bathtub had rust stains, looked like it had been painted and it was peeling. Toilet had black ring in it. Bed was comfortable. Tv worked.

I was driving from Miami Beach back to Columbus, Ohio and just drove as far as I could and got tired around this area so I just was looking for a practical place to lay my head in. I guess suited the bill they could probably clean it up a little bit a little bit on the landscaping with a little bit tired maybe cleaning more but other than that it was fine. The staff was nice. It was quiet so it worked out.

Last minute booking due to flight cancelation. Easy check in and check out. Smooth getting the shuttle to and from the airport. Bed was comfy.

Hotel lobby area and hallways smelled old. Toilet in room had ring in it. Elevator inside walls very dirty. Basic things in room did work and bed was comfortable but place really needs to be kept cleaner.

Hotel was fine, but property does not offer a 24-hour airport shuttle as their own website and booking sites claim. That was the reason I booked this hotel. Landed after midnight and they did not have a shuttle available as they claimed online. Waited a long time for an uber/lyft which was never matched since it was late. Eventually a taxi showed up and was $35 just to go a few miles.

Clean room the maid staff was very helpful and courteous and professional. The front desk staff on the 18th overnight she was very professional, very kind, but the rest of the front desk, staff could have been a little more friendlier. It was about your money and leave me alone.

The bathroom door kept sticking to the point we had to force ourselves out of it. We did notify them after we checked out. We didn't like that the side doors were not locked ever. Anyone can just walk in, especially when we were one of the rooms closest to the outside door. The breakfast was good. The staff was friendly. Good for a night or two stay.