Holiday Inn Express & Suites Jaipur Gopalpura

Holiday Inn Express & Suites Jaipur Gopalpura Reviews

Holiday Inn Express & Suites Jaipur Gopalpura

Plot Number 21-22-23-37-38, Karoli Bagh, Shanthi Nagar, Gurjar Ki Thadi, Jaipur, Rajasthan, 302019, IndiaView Hotel Details
Holiday Inn Express & Suites Jaipur Gopalpura
Holiday Inn Express & Suites Jaipur GopalpuraHoliday Inn Express & Suites Jaipur GopalpuraHoliday Inn Express & Suites Jaipur Gopalpura
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Guest Reviews of Holiday Inn Express & Suites Jaipur Gopalpura

8.1/10
Very Good
66 review
Verified reviews
Location7.3
Amenities8.3
Service7.9
Cleanliness8.9
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All reviews(66)
Positive reviews(38)
Reviews with photos/video(9)
Awesome stay(5)
Great service(5)
Awesome rooms(4)
Clean and tidy(2)
Awesome amenities(2)
Delicious breakfast(2)
Great location(1)
Negative reviews(1)
Guest User
Standard King Room
Stayed in Sep 2025
Couple
2 review
8.0/10
Very Good
Posted on Oct 25, 2025
Overall good experience.
Guest User
Standard King Room-High Floor
Stayed in Aug 2025
Solo traveler
37 review
7.0/10
Posted on Oct 6, 2025
Hotel is nice and modern. Staff are helpful and moved my room immediately when I complained about an obnoxiously loud room next to me. The location however is rather shocking. Once you leave the hotel you will see mounds of rubbish, human waste and overall mess. You cannot blame the hotel for that but it is a shocking thing to see which makes the experience feel less positive. The hotel is good but the surroundings are appalling.
Guest User
King Room-Accessible
Stayed in Feb 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Apr 25, 2025
Best hotel for visit jaipur and best staff. Food and room service is the best.
Guest User
Standard King Room
Stayed in Dec 2024
Solo traveler
12 review
9.5/10
Amazing
Posted on Jan 26, 2025
The hotel is new and very comfortable. The staff are friendly and the food provided at the hotel was delicious. A surprise was the free "high-tea" provided every afternoon on the rooftop! It was such a welcome event every afternoon! The hotel is not near the old centre, but it's easy to get transport into town. I enjoyed my stay here.
Response from Property: Dear Richard Edward,Thank you for your wonderful review! We’re thrilled to hear that you found our hotel comfortable and enjoyed the delicious food. It’s especially great to know that our complimentary high-tea on the rooftop was a pleasant surprise for you—we love creating special moments for our guests!While we may not be in the old city center, we’re glad you found transportation convenient. Your kind words mean a lot to us, and we look forward to welcoming you back for another memorable stay.Best regards,Rahul BhattGeneral Manager
Lady Kwenadi
Standard Room With 2 Single Beds
Stayed in Dec 2024
Solo traveler
83 review
9.5/10
Amazing
Posted on Jan 21, 2025
The rooms were modern, clean, and well-equipped with all the essentials, including a microwave, mini fridge, tea and coffee maker, and a large smart TV. The complimentary Wi-Fi was fast and reliable, which was a great bonus for staying connected. The breakfast buffet offered a good variety of dishes, and the Express Café & Bar served delicious quick bites and beverages throughout the day. I also appreciated the 24/7 gym on the top floor, which provided a great view of the city while working out.
Response from Property: Dear Lady Kwenadi,Thank you for your wonderful review! We’re delighted to hear that you enjoyed our modern and well-equipped rooms, as well as the thoughtful amenities provided for your comfort. It’s great to know that our fast and reliable Wi-Fi, breakfast buffet, and Express Café & Bar added to your positive experience.We’re also pleased that you made the most of our 24/7 gym and appreciated the stunning city views while working out. Your kind words mean a lot to us, and we look forward to welcoming you back for another enjoyable stay!Best regards,Rahul BhattGeneral Manager
WIND HORSE
Standard Room With 2 Single Beds
Stayed in Sep 2024
Solo traveler
21 review
10/10
Outstanding
Posted on Oct 31, 2024
I already gave two reviews still wanna write the staff r really good n polite food is great I didn’t try the pool let’s try next time
Response from Property: Dear Valued Guest,The entire team at Holiday Inn Express and Suites Jaipur Gopalpura joins me to thank you for posting your kind feedback!We are thrilled to have your appreciative comments about our courteous staff, delicious food, and above all service. We are delighted to have your appreciation for the entire staff and your words are a source of motivation that encourages us to showcase our True Hospitality every time.We look forward to having the pleasure of welcoming you back again.Regards,Rahul BhattGeneral Manager
Guest User
Standard King Room-High Floor
Stayed in Jul 2025
Business traveler
35 review
10/10
Outstanding
Posted on Aug 31, 2025
Good hotel. Totally worth the price paid. Highly highly recomend
Guest User
Standard Room
Stayed in Mar 2025
Business traveler
60 review
6.0/10
Posted on Apr 20, 2025
I was given a room that had a very bad smoke odor (the hotel is non smoking), after much pleading, they agreed to change my room as they were quite busy. Overall, it's a very average hotel, and you're getting more of a 3* experience in a 4* room.
Guest User
Standard King Room
Stayed in Sep 2025
Solo traveler
5 review
7.0/10
Posted on Oct 9, 2025
The room is nice but the staffs are not friendly
YogeshChaudhary
Standard King Room
Stayed in May 2025
Family
1 review
7.5/10
Posted on Jun 9, 2025
Good hotel , the only drawback is late check in and early check out
Guest User
Standard King Room
Stayed in Jan 2025
Couple
2 review
6.0/10
Posted on Feb 17, 2025
Standard Hotel following the usual offerings of the chain. The biggest downside was clearly the noise. The rooms have very thin walls. Everyone passing by the room can be heard clearly. Whenever someone used the shower next door or upstairs the water running through the pipes could be heard as if the shower was taken right next to your bed. Very annoying. Additionally, there was an Indian wedding party held over two days at the hotel, causing quite enormous levels of party noise like music, drumming, yelling...while those party guests surely should enjoy their festivities, the hotel failed to inform us in advance, e.g. through a simple message saying there's a party and we apologise the inconvenience, etc etc...the bare minimum they can do to show all guests that they are appreciated, and not just care for the wedding. Disappointing. Calling the reception at 11pm about the noise did nothing. I expected some apologetic words at checkout, maybe a tiny discount on food as sign of understanding, but no. That's bad management and shows a lack of interest for your guests.
Response from Property: Dear Valued Guest,Thank you for sharing your detailed feedback with us. We sincerely apologize for the inconvenience you experienced during your stay. Your comments regarding the noise disturbances and lack of proactive communication are truly regrettable, and we understand how this affected your overall experience.While celebrations are an integral part of our hospitality, we acknowledge that every guest's comfort is equally important. Your suggestion to inform guests in advance is highly valuable, and we will review our processes to ensure better communication in the future.We are also concerned to learn that your concerns were not addressed to your satisfaction at the time. Please rest assured that your feedback has been shared with the team to improve our service standards.We truly value your patronage and hope you will give us another opportunity to provide you with a more seamless and pleasant stay. If there is anything we can do to make it right, please do not hesitate to reach out to us directly.Warm regards,Rahul BhattGeneral Manager
Guest User
Standard Room With 2 Single Beds
Stayed in Jul 2025
Traveling with friends
4 review
10/10
Outstanding
Posted on Aug 12, 2025
Everything is good  Have nothing to complain about
Guest User
Standard Room With 2 Single Beds
Stayed in Mar 2025
Business traveler
83 review
9.5/10
Amazing
Posted on Apr 7, 2025
Good service and rooms .. very polite people and friendly staff, AND NEW  rooms 
Guest User
Standard Room With 2 Single Beds
Stayed in Jan 2025
Couple
26 review
8.5/10
Very Good
Posted on Feb 11, 2025
THE SERVICE WAS EXCELLENT. ALL THE STAFF WERE COURTEOUS. HOWEVER THE TASTE OF THE FOOD IN THE BREAKFAST WAS AVERAGE
Response from Property: Dear MAHESH NARAINDAS,Thank you for sharing your feedback. We’re delighted to hear that you found our service excellent and our staff courteous. Your kind words mean a lot to us!We appreciate your honest input regarding the breakfast. We continuously strive to enhance our culinary offerings, and your feedback will be shared with our team to improve the taste and variety of our breakfast options.We hope to have the pleasure of welcoming you again for an even better experience.Best regards,Rahul BhattGeneral Manager
Amirulhafiz Yusdi
Standard King Room-High Floor
Stayed in Oct 2025
Business traveler
32 review
5.5/10
Posted on Nov 10, 2025
More better option available