Ibis Jeddah City Center

Ibis Jeddah City Center Reviews

Ibis Jeddah City Center

Madinah Branch Road, Al Andalus, Jeddah, Makkah Province, 23326, Saudi ArabiaView Hotel Details
Ibis Jeddah City Center
Ibis Jeddah City CenterIbis Jeddah City CenterIbis Jeddah City Center
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Ibis Jeddah City Center Guest Reviews

4.5/5
Great
253 review
Verified reviews
Location4.5
Amenities4.4
Service4.3
Cleanliness4.6
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All reviews(253)
Positive reviews(245)
Reviews with photos/video(46)
Clean and tidy(43)
Friendly owner(24)
Delicious breakfast(21)
Great location(20)
Great value for money(19)
Convenient location(9)
Easy to get around(7)
Small room size(6)
Negative reviews(8)
OmarTayo
Standard Double Room, 1 Double Bed
Stayed in Nov 2024
Family
74 review
3.5/5
Posted on Dec 18, 2024
The hotel is clean and nice, but the room is narrow and not worth the price considering its size
Response from Property: Dear valued guest,We thank you very much and appreciate your feedback regarding your stay at the Ibis Jeddah City Center Hotel.It is always our pleasure to receive positive feedback. We will exchange comments with our team. We are confident that this rating will serve as encouragement to all our employees as we strive to continuously improve the quality of our service.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best regards,Hotel Management
Be
Room, 1 King Bed, View (High Floor, Skyline)
Stayed in Nov 2024
Other
7 review
3.7/5
Posted on Jan 16, 2025
Nice place to stay even we wait long time to check in Without any apologizing
Response from Property: Dear valued guest, We thank you very much and appreciate your wonderful comment and rating regarding your stay at the Ibis Jeddah City Center Hotel. It is always our pleasure to receive positive feedback. We will exchange comments with our team. We are confident that this rating will serve as encouragement to all our employees as we strive to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Hotel Management
Guest User
Standard Double Room, 1 Double Bed
Stayed in Oct 2024
Business travelers
5 review
4.2/5
Very Good
Posted on Nov 11, 2024
The girl in reception attitude is not good. She ask me to wait 15 mins for no smoking room , but 20 mins passed while I ask by myself , she kept me waiting and waiting, at last give me the still smoking room 😡😡😡😡😡
Response from Property: Dear Valued Guest,We thank you very much and appreciate your feedback regarding your experience at the Ibis Jeddah City Center Hotel.However, we sincerely apologize for your experience with the receptionist. Rest assured that we have already taken the appropriate action in order to avoid this from happening again.Thank you again for sharing your experience, and we hope to welcoming you again soon.Best regards,Hotel Management
Anonymous User
Room, 1 King Bed, View (High Floor, Skyline)
Stayed in Oct 2024
Solo travelers
17 review
3.7/5
Posted on Nov 14, 2024
Was told to hold as non smoking room wasn’t available only got to check in at 5 instead of 2
Response from Property: Dear valued guest,We thank you very much and appreciate your wonderful comment and rating regarding your experience at the Ibis Jeddah City Center Hotel.It is always our pleasure to receive positive feedback. We will exchange comments with our team. We are confident that this rating will serve as encouragement to all our employees as we strive to continuously improve the quality of our service.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best regards,Hotel Management
Fazila2807
Standard Double Room, 1 Double Bed
Stayed in Aug 2024
Business travelers
1 review
4.0/5
Very Good
Posted on Oct 17, 2024
The door access already block even only 11 am. The checked out time is 12 noon. I was rushing to check out to airport and the room already blocked I need to go down to reception again to open the door. Very inconvenience
Response from Property: thanks
JamesHarris
Standard Double Room, 1 Double Bed
Stayed in Jan 2024
Solo travelers
28 review
4.5/5
Great
Posted on May 5, 2024
I stayed here for two nights and found it to be good value, especially considering how expensive Saudi Arabia can be. Jeddah is a sprawling city that kind of lacks a centre, with everywhere only being accessible by car, therefore the location is as good as it can be really. There was a street with some restaurants and a small supermarket about a 15 minute walk away, although it was sometimes a bit tricky to cross the busy highway. The staff at check-in were very friendly and efficient. The room was clean and comfortable, shower hot and powerful and wifi strong. Only critiques would be that there is a lack of plug sockets by the bed and the plug in the bathroom didn’t fit properly, meaning the water drained out easily, both very minor issues. Overall I’d recommend this hotel and would stay again if I were to return to Jeddah.
Mohammed mirza
Standard Double Room, 1 Double Bed
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Jan 5, 2025
Exceptional stay very amazing place to stay while in Jeddah
Response from Property: Dear valued guest,We thank you very much and appreciate your wonderful comment and rating regarding your stay at the Ibis Jeddah City Center Hotel.It is always our pleasure to receive positive feedback. We will exchange comments with our team. We are confident that this rating will serve as encouragement to all our employees as we strive to continuously improve the quality of our service.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best regards,Hotel Management
Lawrence
Standard Double Room, 1 Double Bed
Stayed in Nov 2024
Business travelers
46 review
5.0/5
Outstanding
Posted on Dec 26, 2024
very good price and hotel is clean, position is also good
Response from Property: Dear valued guest,We thank you very much and appreciate your wonderful comment and rating regarding your stay at the Ibis Jeddah City Center Hotel.It is always our pleasure to receive positive feedback. We will exchange comments with our team. We are confident that this rating will serve as encouragement to all our employees as we strive to continuously improve the quality of our service.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best regards,Hotel Management
RBM
Standard Room, 2 Twin Beds
Stayed in Oct 2024
Family
25 review
5.0/5
Outstanding
Posted on Nov 30, 2024
I really like this hotel because very close to airport jeddah
Response from Property: Dear valued guest,We thank you very much and appreciate your wonderful rating regarding your stay at the Ibis Jeddah City Center Hotel.It is always our pleasure to receive positive feedback. We will exchange comments with our team. We are confident that this rating will serve as encouragement to all our employees as we strive to continuously improve the quality of our service.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best regards,Hotel Management
Abed88
Standard Double Room, 1 Double Bed
Stayed in Oct 2024
Business travelers
33 review
5.0/5
Outstanding
Posted on Nov 21, 2024
Great service Great staff Great location Great atmosphere
Response from Property: Dear valued guest,We thank you very much and appreciate your wonderful comment and rating regarding your experience at the Ibis Jeddah City Center Hotel.It is always our pleasure to receive positive feedback. We will exchange comments with our team. We are confident that this rating will serve as encouragement to all our employees as we strive to continuously improve the quality of our service.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best regards,Hotel Management
Anonymous User
Standard Room, 2 Twin Beds
Stayed in Aug 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 3, 2024
Samir Elfiky is a very good service person and deserves praise！
Response from Property: Thanks.
Guest User
Standard Double Room, 1 Double Bed
Stayed in Oct 2024
Solo travelers
10 review
5.0/5
Outstanding
Posted on Nov 18, 2024
It’s a nice place, so spacious and comfortable.
Response from Property: Dear valued guest,We thank you very much and appreciate your wonderful comment and rating regarding your experience at the Ibis Jeddah City Center Hotel.It is always our pleasure to receive positive feedback. We will exchange comments with our team. We are confident that this rating will serve as encouragement to all our employees as we strive to continuously improve the quality of our service.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best regards,Hotel Management
SAUD M ALNEFAIE
Standard Double Room, 1 Double Bed
Stayed in Jul 2023
Couples
8 review
3.7/5
Posted on Aug 11, 2023
After I stayed last time at this hotel and really enjoyed my time here so I decided to book again but unfortunately I had a rough time to check in as the guy in the front desk charge me again with the same amount of money that I payed at the application as he stated that the problem is the reservation didn’t show up in his screen and he didn’t apologise to me for the inconvenience I think it’s enough for me and I maim my decision not to stay here anymore
Guest User
Standard Room, 2 Twin Beds
Stayed in Jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 30, 2024
Great service friendly staff neat and clean
Guest User
Standard Double Room, 1 Double Bed
Stayed in Dec 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 18, 2024
Excellent location. Beautiful clean hotel, powerful hot showers, daily cleaning. Dont book breakfast or other meals in advance, cheaper to pay on the day (£8 breakfast / £15 lunch or dinner). Simple buffet, not the widest choice but decent. Soft drinks £5 at meals only downside. Overall a great stay. Taxis outside will try to overcharge if. meter is not on. Make sure meter is reset before each trip or just price your trip on Uber app first to give an idea of what trip should cost.