J2 Family Hotel

J2 Family Hotel Reviews

J2 Family Hotel

37, Sammu-ro 3-gil, Jeju, Jeju Province, 63125, South KoreaView Hotel Details
J2 Family Hotel
J2 Family HotelJ2 Family HotelJ2 Family Hotel
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Guest Reviews of J2 Family Hotel

8.7/10
Very Good
111 review
Verified reviews
Location8.9
Amenities8.5
Service8.5
Cleanliness9.0
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All reviews(111)
Positive reviews(106)
Reviews with photos/video(30)
Awesome rooms(40)
Clean and tidy(35)
Awesome stay(26)
Easy to get around(18)
Perfect for families(12)
Close to airport(12)
Convenient for shopping(11)
Large rooms(10)
Negative reviews(5)
Guest User
Kids Family Room
Stayed in Aug 2025
Family
1 review
9.5/10
Amazing
Posted on Sep 6, 2025
We booked 2 rooms for our family of 9! Each unit had 2 bathrooms and sleeping space for 6. Very clean, comfortable. Parking is under the facility. Our rental van was readily accessible whenever we needed it. Hostess recommended a delicious place up the road for dinner.
BianyuanrenF
Family Triple Room
Stayed in Dec 2024
Couple
12 review
10/10
Outstanding
Posted on Feb 2, 2025
big room，i love jeju!
Guest User
Deluxe Double Room
Stayed in Jul 2025
Couple
19 review
9.5/10
Amazing
Posted on Sep 16, 2025
convenient hotel near the airport
Guest User
Family Quadruple Room
Stayed in Jun 2024
Business traveler
3 review
9.5/10
Amazing
Posted on Aug 11, 2024
The location was good and we enjoyed the amenities.
Response from Property: Dear customer, first of all, thank you for using our hotel. If you use it again next time, we will make it a better J2 Hotel.
Yan Boey
Family Room B
Stayed in Apr 2024
Family
3 review
10/10
Outstanding
Posted on May 27, 2024
We have a good stay. Nice restaurants nearby.
M8934****
Family Suite Room
Stayed in May 2025
Family
6 review
2.0/10
Posted on Jun 28, 2025
We were five people traveling, and there were only two beds. It's understandable that we were short on space. We asked for bedding and slept in the living room, but they only gave us a quilt, no sheets or duvet covers. I don't know how many people have slept there! ! ! We asked for it for three days and slept inside the quilt! ! ! ! They refused to give us sheets or duvet covers! ! ! The older receptionist kept going back and forth, saying they'd give us duvet covers but then wouldn't, saying they should have them and then didn't! ! ! ! ! They even said we didn't explain clearly! ...
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Guest User
Family Room B
Stayed in Jul 2025
Other
3 review
2.0/10
Posted on Sep 2, 2025
It's a total mess. The parking lot is really cramped and incredibly dirty. It's nothing like the pictures!! The room smells and the bathroom is completely unclean. I will never go back and I won't recommend it to anyone.
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Guest User
Family Triple Room
Stayed in Jul 2025
Family
2 review
5.0/10
Posted on Aug 10, 2025
It's a family hotel, so a lot of families come here. I also went on a family trip. The towels were a bit shabby. The floor didn't feel sticky; it felt like you just mopped it and stepped right on it. Even with the air conditioning on, the feeling didn't go away. The pillowcases were also shabby... yellowish. Other than that, the staff was very friendly and nice.
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_WeChat37573****
Family Suite Room
Stayed in Jan 2025
Family
3 review
10/10
Outstanding
Posted on Feb 11, 2025
Generally speaking, the room is quite good and the surrounding area is convenient
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Max Lo
Family Quadruple Room
Stayed in Jun 2025
Family
6 review
10/10
Outstanding
Posted on Jul 8, 2025
Great hotel near the airport, in a good area of ​​the city, lots of cafes and shops. The hotel itself is super for the money.
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M495865****
Family Suite Room
Stayed in Apr 2025
Family
14 review
10/10
Outstanding
Posted on May 19, 2025
The room is quite big. The hotel is very close to the duty-free shop. It is very convenient to go shopping nearby. It is also convenient for eating, drinking and traveling. The hygiene is also very clean.
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Anonymous User
Family Quadruple Room
Stayed in Sep 2024
Family
26 review
10/10
Outstanding
Posted on Oct 11, 2024
Facilities: Complete Sanitation: Clean and tidy Environment: Comfortable Service: Thoughtful It is right in the city center. It costs about 120 yuan to take a taxi to Hamdeok and more than 40 yuan to the airport. You can take the bus to Dongmen Market and take photos of Korean clothes. The bus accepts Alipay. There is CU at the door. There is Olive Young three minutes away. I go there every day. There is a delicious pork noodle restaurant opposite CU. I can have breakfast. There are also various Korean beef restaurants nearby. It’s good. I will go there next time.
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6/9
Guest User
Deluxe Double Room
Stayed in Mar 2025
Family
1 review
7.0/10
Posted on Apr 6, 2025
The soundproofing is a bit poor, and chatting in the room can be reported. Also, please note that children over 4 years old need to pay. It is not stated on the website, and when I wrote to inquire, they only said that adding a quilt would cost extra.
Original textTranslated by Google
Response from Property: After 9pm, please keep quiet in your room for the sake of other guests' rest. There is no problem with normal conversation, but sometimes it is too noisy and disturbs other guests, so please be quiet for a while. Moreover, according to the hotel regulations, all reservation customers will be charged an additional person fee starting from 4 years old, and bedding for 1 person will be provided free of charge when 1 additional person is paid. In addition, if you need to use additional bedding, an additional charge of 5,000 won will be charged for each bedding. Thank you.
Guest User
Deluxe Double Room
Stayed in Feb 2025
Solo traveler
2 review
8.5/10
Very Good
Posted on Mar 27, 2025
The location is very good, about 10 minutes by bus from the airport. The price is cheap, so it is acceptable to some extent, but the sound of the front door closing outside is so loud that it wakes me up. Other than that, it is okay.
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Response from Property: Thank you for staying at our hotel.
_WeChat261238****
Family Room B
Stayed in Jul 2024
Family
1 review
8.0/10
Very Good
Posted on Sep 2, 2024
We booked a family room, which is equivalent to a suite in China, but there is no living room or study room, just two connected bedrooms. Each bedroom has two beds, one is 1.5 and the other is 1.2, so it is quite suitable for large families (my family has three adults and two children), just one adult and one child can sleep in one bed. Each bedroom has a toilet and toiletries, but it is not convenient to dry clothes, as there are only 5 hangers. There are 2 tables in total, but there is only 1 trash can, which is not very friendly to large families, and the trash is filled up in a short time. Someone cleans up every day, but the sheets and quilts are not changed. If necessary, you need to remind the front desk to change the sheets separately. One of the front desk sisters can speak Chinese, which is good. It takes 10 minutes to walk to the duty-free shop, which is quite close. There is a playground next to it, which is similar to the fitness playground in the domestic community.
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Response from Property: Dear customer, first of all, thank you for using our hotel. I am sorry for any inconvenience you experienced with the room cleaning. We will refer to your review and make improvements.