Amber Hotel Jeju

Amber Hotel Jeju Reviews

Amber Hotel Jeju

12, Sammu-ro, Jeju, South KoreaView Hotel Details
Amber Hotel Jeju
Amber Hotel JejuAmber Hotel JejuAmber Hotel Jeju
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Amber Hotel Jeju Guest Reviews

4.3/5
Very Good
272 review
Verified reviews
Location4.4
Amenities4.3
Service4.3
Cleanliness4.4
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All Reviews(272)
Positive reviews(258)
Reviews with photos/video(77)
Close to airport(26)
Large rooms(24)
Average sound insulation(23)
Convenient for shopping(19)
Friendly front desk staff(18)
Delicious breakfast(11)
Convenient public transportation(10)
Luggage delivery service(6)
Negative reviews(14)
Sixuan
Standard Double Room
Stayed in Dec 2023
Family
3 review
5.0/5
Outstanding
Posted on Dec 9, 2023
really nice
Response from Property: Hello, this is Amber Hotel. Thank you for using our Amber Hotel and leaving a valuable review. I'm glad that you felt comfortable during your stay. we will improve the improvements and welcome to Amber Hotel again . Thank you
Guest User
Premium Deluxe Room
Stayed in Dec 2023
Family
14 review
3.7/5
Posted on Dec 23, 2023
Last minute booking of this hotel due to flight cancelled. Near jeju international airport and shopping street. Spacious room for 3 pax and nice breakfast
Response from Property: Hello, this is Amber Hotel. Thank you for using our Amber Hotel and leaving a valuable review. I'm glad that you felt comfortable during your stay. we will improve the improvements and welcome to Amber Hotel again . Thank you
Sara Pestana
Standard Double Room
Stayed in Apr 2023
Solo travelers
4 review
3.5/5
Posted on May 2, 2023
Overall, good! But the bathroom had some dirty spots and on one morning the shower water wasn’t hot, barely warm. The door / walls is very thin too so I heard a very loud argument happening between other guests.
Response from Property: Hello, this is Amber Hotel.Thank you for using our Amber Hotel and leaving a valuable review.However, we are sorry for the inconvenience caused during your stay, so we will make more efforts to improve it by reflecting your opinions.I hope you had a great trip to Jeju with our Amber Hotel, and we will continue to do our best to our customers.Thank you.
Guest User
Premium Deluxe Room
Stayed in Oct 2023
Family
1 review
4.0/5
Very Good
Posted on Oct 21, 2023
Very comfortable Spacious Convenient Close to airport Nice one
Response from Property: Hello, this is Amber Hotel. Thank you for using our Amber Hotel and leaving a valuable review. I'm glad that you felt comfortable during your stay. Through your valuable feedback, we will improve the improvements and become an Amber Hotel that can only provide comfort. Thank you
Anonymous User
Standard Double Room
Stayed in Nov 2023
Couples
5 review
4.2/5
Very Good
Posted on Nov 28, 2023
Location is only 15 minutes drive away from airport.
Response from Property: Hello, this is Amber Hotel. Thank you for using our Amber Hotel and leaving a valuable review. I'm glad that you felt comfortable during your stay. we will improve the improvements and welcome to Amber Hotel again . Thank you
Anonymous User
Standard Double Room
Stayed in Oct 2022
Friends
6 review
4.2/5
Very Good
Posted on Oct 23, 2022
Cons: 1. Parking — extremely small parking space available for guest. At most, it is able to fit 3 cars at the front of the hotel, and 3 cars at the back of the hotel. If you’re driving, be prepared to pass your car keys to the reception for them to re-arrange the cars as and when needed for other guests to leave the hotel due to the tight parking space. 2. Hygiene level — upon checking in to the hotel, there were strand of hair stuck to the faucet of the shower head; and the drainage system for the shower was extremely slow causing puddles of water while showering. The rain shower was not fully functional, causing the water to splatter in all direction. 3. Suspicious wire behind mirror — we also realised there was a wire hidden behind the mirror; it is either that the wiring was exposed or that it is connected so something else. However, the mirror had no light, thus it was hard to tell what it was for. Pros: 4. Location — extremely near shopping and eating streets; two streets away! And it is also close to Lotte Mart and other Mary’s (if you drive). 5. Service — front desk was extremely helpful; giving us direction for the nearest mart, shopping place, and also stored our meat overnight in a proper fridge for us to retrieve the following morning before our flight. Overall, a basic hotel that has good location (near to airport and city centre), and at affordable pricing if you’re not picky. Maintenance is not good — despite the renovation.
GalacticA
Deluxe Twin Room
Stayed in Jun 2023
Family
21 review
4.7/5
Amazing
Posted on Jun 11, 2023
Room is big and is well located. Parking lots are limited though.
Response from Property: Hello, this is Amber Hotel.Thank you for using our Amber Hotel and leaving a valuable review.I hope you had a great trip to Jeju with Amber HotelWe will continue to be an Amber Hotel that does our best to our customers.Thank you.
Sean Yoo
Standard Double Room
Stayed in Mar 2023
Solo travelers
4 review
3.2/5
Posted on Mar 17, 2023
It's relatively clean but not so special.
Daxinzi0128
Premium Deluxe Room
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 16, 2024
The hotel is strategically located in the city center, 2-3 minutes walk to Lotte Duty Free Shop, 5-10 minutes to Shilla Duty Free Shop, and there are many specialty restaurants around. The front desk of the hotel can speak Chinese, and you can communicate directly without barriers. The internal facilities are in place, and bed fences can be provided for those with children. There are two free bottles of water every day, but they are iced. There are two beds, one large and one small, which is especially suitable for families with children.
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6/8
Response from Property: Hello, dear guest, thank you for your stay and your high praise. We are also very happy that you are satisfied with the hotel in all aspects, especially the compliment on the hotel's location. Your satisfaction is the greatest encouragement to us. We are well aware that there are still many shortcomings and will continue to work hard to improve them. We hope that your next stay will bring you a better stay experience. Jeju Amber Hotel is located in the center of Jeju City. It takes about 10 minutes by taxi from the airport. The hotel is surrounded by complete facilities and is very convenient for shopping and eating. Welcome to stay at Jeju Amber Hotel again. I wish you a happy life! Thank you~
Guest User
Standard Double Room
Stayed in Apr 2024
Couples
3 review
1.0/5
Posted on Apr 8, 2024
I give up. The ambient noise and the mildew on the pillows really don't deserve the price. I can't help but complain. I stayed for three days. There was a rumbling sound every night at 1 a.m. and I couldn't fall asleep at all. Besides, the front desk guy could communicate in Chinese smoothly. We told him that there were rooms in the middle, but he arranged us in the room at the edge. The pillows were all moldy, and I don't know how they cleaned it. I'll have a nervous breakdown if I continue to live here. A very, very bad review. I didn't sleep well for a single day. I can't help but complain! ! ! !
Original TextTranslated by Google
Response from Property: Dear guest, first of all, thank you very much for your reservation; I am also very sorry that I could not give you a good stay experience; I would like to explain to you the problem of mold on the pillowcase: this is not mold, it is caused by high-temperature sterilization after cleaning. The stains caused by the problem; the staff's negligence in not finding and replacing them in time during cleaning; We apologize again for the inconvenience caused to you; You can report the problem to the front desk and we will try our best to help you solve it; The inconvenience caused to you by the noisy room problem We are also deeply sorry. We will once again emphasize to the staff that we will try our best to meet the guests' requirements when we arrange rooms; we know that there are still many shortcomings and we are grateful for your criticism and guidance on our way forward; if you can stay again next time , we will definitely give you a good stay experience. Jeju Amber Hotel is located in the center of Jeju Airport. It takes about 10 minutes by taxi to reach the hotel. The surrounding facilities are complete and convenient for shopping and eating. Welcome to stay at Jeju Amber Hotel again. I wish you a happy life! Thank you~
Guest User
Deluxe Triple Room
Stayed in Mar 2024
Friends
4 review
4.2/5
Very Good
Posted on Mar 27, 2024
The hotel has triple rooms, which meets the travel needs of three girls. The hotel is very close to Lotte Duty Free Shop, a 5-minute walk. It's not far from Shilla Duty Free Shop, about 10 minutes' walk.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your stay and positive comments; the photos are very beautiful; I am glad that you are satisfied with all aspects of the hotel, and we will continue to work hard to improve the shortcomings; I hope that your next stay can bring you a better stay experience . Jeju Amber Hotel is located in the center of Jeju Airport. It takes about 10 minutes to take a taxi to reach the hotel. The surrounding facilities are complete and convenient for shopping and dining. Welcome to stay at Jeju Amber Hotel again. I wish you a happy life! Thank you~
Guest User
Deluxe Twin Room
Stayed in Mar 2024
Friends
1 review
5.0/5
Outstanding
Posted on Mar 17, 2024
The room is very clean and well-equipped with toothbrushes, slippers, and a coffee machine and kettle. The Chinese outlet Lotte Duty Free Shop is right next to it. It is also very close to Baojian Road. There are many delicious one-stop shops behind the hotel. Everything is available. It is also very convenient to set off from here by car. I will definitely stay here next time. The tea in the lobby is so delicious haha
Original TextTranslated by Google
Response from Property: Hello, dear guest, thank you for your stay and the high praise. Thank you for giving other residents many warm tips. Your satisfaction is the greatest encouragement to us. Here, I would like to remind you that the Korean Environmental Depar**ent will formally require the hotel industry to prohibit providing disposable toothpaste and toothbrushes to guests from the end of this month. If found, the hotel will be fined. So next time you come, I suggest you bring your own toothpaste and toothbrush. Thank you again for your stay. We are well aware that there are still many shortcomings and will continue to work hard to improve. I hope that your next stay will bring you a better stay experience. Jeju Amber Hotel is located in the center of Jeju City. It takes about 10 minutes by taxi from the airport. The hotel is surrounded by complete facilities and is convenient for shopping and eating. Welcome to stay at Jeju Amber Hotel again. I wish you a happy life! Thank you~
Guest User
Standard Double Room
Stayed in Mar 2024
Family
2 review
5.0/5
Outstanding
Posted on Mar 13, 2024
A hotel in the city, a thirty-minute walk from the airport. The front desk can speak Chinese and has a very good attitude. You can store your luggage and you will be given a sign. Diagonally opposite is the Lotte Duty Free Shop, and further ahead is the Shilla Duty Free Shop, which is very convenient for shopping. You can go shopping on Baojian Road and Qixing Street~it’s also convenient to take the bus
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your stay and perfect review; and thank you for giving many warm tips to other residents; your satisfaction is our greatest encouragement, and we know that there are still many shortcomings and we will continue to work hard to improve; I hope your next stay can bring you a better stay experience. Jeju Amber Hotel is located in the center of Jeju Airport. It takes about 10 minutes to take a taxi to the hotel. The surrounding facilities are complete and convenient for shopping and eating. Welcome to stay at Jeju Amber Hotel again. I wish you a happy life. ! Thank you~
❤️Fei
Deluxe Twin Room
Stayed in Jan 2024
Friends
16 review
4.0/5
Very Good
Posted on Feb 3, 2024
Advantages: Great location! Lotte Duty Free Shop is across the road! You can visit Health Care Road in a 5-minute walk! The honey grapefruit tea on the first floor is delicious~ Disadvantages: There is an additional fee for children to stay (7,000 won/night) and no special equipment for children is provided! Hygiene is average! The bath water is a little hot and cold! The bed makes strange noises! All I can say is that you get what you pay for! After all, the price is cheap!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your stay and review; we sincerely apologize for any inconvenience caused to you during your stay; guest room hygiene will be strictly required, and facilities-related issues will be carefully checked and improved. The person fee is based on the number of people you booked on the website. If it exceeds the number, we apologize again for the inconvenience. We are grateful for your suggestions and guidance as we grow. We hope you can stay again next time. Bring you a better stay experience. Jeju Amber Hotel is located in the center of Jeju Airport. It takes about 10 minutes to take a taxi to the hotel. The surrounding facilities are complete and convenient for shopping and eating. Welcome to stay at Jeju Amber Hotel again. I wish you a happy life! Thank you~
Guest User
Standard Double Room
Stayed in Jan 2024
Couples
8 review
5.0/5
Outstanding
Posted on Feb 3, 2024
The hotel is in a very good location. The airport is only a few bus stops away. It is very convenient. There is a pedestrian street nearby with all kinds of delicious food. Lotte and Emart supermarkets are not far away. The room is cleaned every day. It is very tidy and the front desk service is also good. , can speak Chinese; the bed is very big, 1.8 meters, the mattress is very comfortable, and there are almost no shortcomings.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your stay and perfect review. Thank you for your compliments on all aspects of us. Your satisfaction is also our greatest encouragement. We know that there are still many shortcomings and we will continue to work hard to improve. I hope you will Your next stay can give you a better stay experience. Jeju Amber Hotel is located in the center of Jeju Airport. It takes about 10 minutes to take a taxi to the hotel. The surrounding facilities are complete and convenient for shopping and eating. Welcome to stay at Jeju Amber Hotel again. I wish you a happy life! Thank you~