This was a terrible experience.
Because of our late flight, we arrived at HOTEL WITH JEJU at night. The lobby was dimly lit, and the receptionist didn't speak Chinese or English, which was strange, considering the hotel's clientele was mostly Chinese-speaking. To make matters worse, the room they gave us was clearly different from what we had booked. Despite multiple attempts to negotiate using a translator, the bespectacled receptionist refused to change it. Eventually, he simply left the front desk, ignoring us and leaving us stranded in the lobby. It was late, and with a child in tow, I had no choice but to go to the room he assigned so my child could rest. Upon entering the room, I found the TV was broken, with exposed wiring – unsafe. All the basic amenities were old, with peeling paint and chipped corners. The only redeeming feature was the two large beds, which were reasonably wide.
We had a group tour early the next morning, so to save time, we bought breakfast at the hotel. Breakfast cost $10 per person, but it was absolutely terrible. Nothing was edible; it was either cold or spoiled. Don't even think about the eggs—they looked like they'd been sitting out for days. We didn't eat any and just got on the bus, not wanting the hotel's awful atmosphere to ruin our trip.
This hotel has two front desks: one is HOTEL WITH CITY, and the other is HOTEL WITH JEJU. Essentially, they're the same hotel, both in the same building. The hotel's location is okay; it's a few hundred meters from the Shilla Duty Free Shop and there are convenience stores. However, I have to say, this isn't an advantage. Local hotels offer similar services; Jeju City isn't very big, and there are plenty of convenience stores.
For those traveling to Jeju, please trust the objectivity of ratings. Low ratings usually have a reason. I booked without thinking, and it was a disaster. I don't recommend this hotel. With that money, you can get a much better hotel in the same category.
