Jianmenguan International Hot Spring Hotel Reviews
Jianmenguan International Hot Spring Hotel
No. 7, North Hot Spring Street, Xiasi Town, Jiange, Sichuan, 6283, ChinaView hotel details
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Guest Reviews of Jianmenguan International Hot Spring Hotel
9.1/10
Good
2701 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.1
Amenities9.0
Service9.0
Cleanliness9.2
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All reviews(2701)
Positive reviews(2596)
Reviews with photos/video(607)
Relaxing hot springs(1006)
Offers pick-up/drop-offs(132)
Perfect for kids(129)
Close to train station(68)
Fantastic river view(44)
Clean pool(36)
Has play area for children(28)
Negative reviews(105)
Guest User
Superior Queen Room
Stayed in Feb 2026
Business traveler
1 review
10/10
Outstanding
Posted on Mar 23, 2026
This hotel was such great value for money when visiting Jianmen Pass! The hot spring genuinely uses sulfur, and it was incredibly relaxing. The room was clean, and the service was excellent. I'll definitely stay here again next time.
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Response from Property: 尊敬的貴賓,您好!“温泉是真硫磺”——親,您這句話比任何廣告都管用!😍 謝謝您這麼有力的認可!泡得舒服、房間乾淨、服務到位——您滿意,我們就開心!您説“下次來還住這兒”,我們當真啦!下次來,繼續給您“太值了”的體驗!期待再見!✨
Guest User
Superior Queen Room
Stayed in Feb 2026
Family
1 review
10/10
Outstanding
Posted on Mar 23, 2026
The king-sized room was spacious and clean, making for a very comfortable stay. There are many hot spring pools with excellent water quality, perfect for kids. It's a great spot for a spring break family getaway or just to relax and unwind. The location is convenient, and overall, the experience was fantastic!
Original textTranslated by Google
Response from Property: 尊敬的貴賓,您好!“帶娃玩超合適”——親,您這句話讓我們一整天的幹勁都滿格!😍 謝謝您這麼有力的認可!大床房寬敞乾淨、温泉泡池多水質好、出行方便——您滿意,我們就開心!春假遛娃、放鬆解壓,我們這兒就是您的不二之選!下次來,記得帶上孩子,我們繼續給您“超讚”的體驗!期待再見!
Anonymous User
Superior 2-bed Room
Stayed in Feb 2026
Other
4 review
8.0/10
Very good
Posted on Mar 22, 2026
Hygiene: My child's watch went missing, so I looked under the bed and found used tissues, an unidentified bottle, and some other debris from previous guests.
Service: The staff were rigid and unfriendly. There was no toothbrush for children in the room. When I politely inquired, I was told, 'No, only for adults.' The front desk also didn't provide a good experience.
Facilities: The screen curtains in the room were a bit old, but everything else was okay.
Also, the hot spring water really stank 🌝🌝
Original textTranslated by Google
Response from Property: 尊敬的貴賓,您好!非常感謝您如此細緻地指出我們的問題。你反饋的問題,每一條我們都認真記錄,並深感愧疚。🙏我們已經立即整改:✅ 衞生死角專項清潔,每日複查✅ 全員服務培訓,小童用品已補充到位✅ 紗窗窗簾分批更換✅ 温泉區全面清洗、加強通風我們非常希望能有機會彌補。懇請您通過攜程私信聯繫我們,我們將為您安排一次全新的入住體驗,讓您檢驗我們的改變。期待能重新贏回您的信任!
Guest User
Superior Queen Room
Stayed in Feb 2026
Business traveler
2 review
10/10
Outstanding
Posted on Mar 17, 2026
Fantastic experience! The natural sulfur hot spring is authentic and genuinely relaxing; I felt completely refreshed after my soak. The room was clean and spacious, the service was warm and welcoming, and the location is convenient. Highly recommend!
Original textTranslated by Google
Response from Property: 敬的貴賓,您好!感謝您的“強烈推薦”!您用短短几句話,把我們最驕傲的地方都點出來了——正宗硫磺温泉、房間乾淨寬敞、服務熱情、位置便利,謝謝您!🎉尤其開心您説“天然硫磺温泉正宗,泡完整個人輕鬆舒服”——懂行的人都知道,那股“臭雞蛋味”正是咱們源自地下2700米真温泉的身份證!您泡得舒服、泡得輕鬆,我們就放心了!♨️期待您下次再來劍門關,繼續體驗這份“正宗”的愜意!
Guest User
Superior 2-bed Room
Stayed in Feb 2026
Family
1 review
10/10
Outstanding
Posted on Mar 17, 2026
My legs were so sore after climbing Jianmen Pass, so checking into the Jianmenguan International Hot Spring Hotel was a real treat! The room was spacious and clean, with all the amenities you could ask for. The natural sulfur hot springs are available for unlimited use, and the over 20 forest hot tubs offer great privacy. After a good soak, I felt completely re-energized. The hotel is also conveniently located near the high-speed train station, and you can walk to the Three Kingdoms Nightless City for easy access to dining and shopping. The service was warm and attentive, and the breakfast spread was excellent. It's truly a top choice for families with kids or anyone traveling with family. I'll definitely be back!
Original textTranslated by Google
Response from Property: 尊敬的貴賓,您好!感謝您的滿分好評!“爬完劍門關腿都酸了,泡完整個人都舒展了”——您這句話,就是我們最好的廣告詞!🎉20多個林間湯池、無限次真温泉、步行到不夜城、服務貼心、早餐豐盛——您把我們所有的優點都體驗到了!尤其開心您説“帶娃、全家出遊首選,下次還來”,這份認可我們收下了!期待您和家人下次再來,繼續泡湯、逛城、睡好覺!
Guest User
Superior Queen Room
Stayed in Feb 2026
Solo traveler
1 review
10/10
Outstanding
Posted on Mar 17, 2026
I genuinely recommend this hot spring hotel! The transportation is incredibly convenient, being so close to the high-speed rail station – just a few minutes by taxi. The environment is serene and picturesque, perfect for photos, and the hot spring water is clean, leaving you feeling completely relaxed after a soak. All the staff are wonderful, very warm and attentive. And the hotel's hot pot? Absolutely amazing! Fresh ingredients and a rich, fragrant broth. I'll definitely stay here again on my next visit!
Original textTranslated by Google
Response from Property: Dear Valued Guest, hello! "Highly Recommended"—your comment has given us a huge boost of energy for the whole day! 😍 We're especially happy that you praised our hot pot so specifically: "The taste is amazing, the ingredients are fresh, and the broth is rich and flavorful"—we've decided to print out your review and post it in the restaurant so every customer can see it! 🍲❤️ Thank you for your comprehensive recognition of the transportation, environment, hot springs, and service. Next time you come to Jianmenguan, remember to choose us again, and continue to enjoy our "amazingly delicious" hot pot and soak in our "completely relaxing" hot springs! We look forward to seeing you again! ✨
Guest User
Superior Queen Room
Stayed in Dec 2025
Solo traveler
23 review
10/10
Outstanding
Posted on Jan 30, 2026
Room and hotel as well as hot spring facilities were all clean and very satisfactory. Location wise very convenient and a short distance from the railway station, even better because the hotel provides shuttle service to and from the station. Service was impeccable and staff were very polite, helpful and ready to assist with questions. They also took the time to explain the sights around town and the route to Jianmenguan scenic area. Amenities wise, the hot spring was delightful and worth returning to. Overall a wonderful stay at the hotel. Also definitely worth the price.
6/15
Response from Property: 尊敬的賓客,您好!非常感謝您對我們酒店的好評。您的滿意是我們最大的追求。我們將繼續致力於提供優質的服務和舒適的住宿體驗。我們酒店有免費接站服務,入住酒店我們贈送歡迎水果~~另外新能源充電樁、無限次温泉、自助洗衣、智能語音助手、特色餐飲,KTV,棋牌,會議等場所服務均有涵蓋。🙏感謝您給予我們的支持和信任,期待您的再次光臨! [劍門關國際温泉酒店] 團隊敬上
Guest User
Superior Queen Room
Stayed in Jan 2026
Other
7 review
9.0/10
Great
Posted on Feb 11, 2026
We've always highly valued and preferred your hotel, making it our top choice every time we visit. This is due to several reasons: convenient high-speed train station shuttle service, unlimited hot spring access, excellent hardware facilities, and spacious environment. However, on this recent visit, we felt the service wasn't as good as before. The staff lacked proactive service awareness and a sense of warmth. The breakfast variety and taste at the restaurant haven't improved. While guests from all over have different preferences, can't there be more variety than the same few small desserts, steamed buns, and snacks every single day? Even the nightly orange offering is always just oranges, nothing else. Frankly, a hotel with such solid fundamentals would be truly outstanding if it put more heart into its operations!
Original textTranslated by Google
Response from Property: 尊敬的貴賓:感謝您再次選擇我們,並留下如此詳盡的入住反饋。作為陪伴我們成長的老朋友,您對酒店接送、温泉及硬件設施的認可,讓我們倍感榮幸。同時,關於服務主動性與餐飲出品未能達到您預期的問題,我們深表歉意。您提到的早餐品種缺乏新意、季節性水果單一,確實是近期團隊在覆盤時已關注到的短板,目前餐飲部已制定“季度主題早餐”及“時令歡迎水果”方案,預計下月正式落地。、您的每一次入住都是一次大考,感謝您一如既往的包容與鞭策。我們已將此案例列為管理層月度服務覆盤的重點議題,期望在您下次抵店時,能感受到不一樣的用心。
Sanhuanlushangdeyouling
Superior Queen Room
Stayed in Dec 2025
Family
35 review
10/10
Outstanding
Posted on Jan 31, 2026
My wife and I were returning to Chengdu and passed through Jiange. I'd previously visited the Tianci Hot Springs, and this time I discovered the Northern Hot Springs here. After a quick calculation, I realized staying at a different hotel and buying hot spring tickets wouldn't save us much, so we decided to just stay here. This hotel is newer than Tianci Hot Springs. You can drive straight from the hotel's parking entrance to the back door. As soon as you enter, you can distinctly smell sulfur.
When we checked in, the front desk noticed we had a child and gave us a kid-friendly room. There were small slippers and a bathrobe for the child, which was a pleasant surprise for us. The room was quite spacious, and the air conditioning provided ample warm air, heating up the room quickly. In the evening, the staff even brought us oranges; my child loved them and ate one right away.
The hotel's hot springs have over a dozen pools (the cold water section is closed in winter). While they might not have as many variations as Tianci, they also aren't as crowded. The management of the hot springs here is truly commendable. First, I saw a guest trying to enter the hot spring area with a cigarette, and the staff member firmly insisted he finish smoking outside before entering. Second, when I went back the next morning, I noticed the largest pool had been drained, and staff were cleaning it. Third, every pool has a temperature display, and it doesn't just show the indicated temperature, but the real-time actual temperature. I remember one pool showed 42℃ when I went in the evening, and it was 43℃ the next morning. Some pools clearly had white powdery substances floating in them. When I was soaking, a guest commented on how dirty the pool was, and I told them it wasn't dirt, but minerals in the water. This, along with the sulfur smell, actually indicates it's a genuine hot spring. Some guests who haven't soaked in hot springs much might not know this and might mistake the floating white particles and unusual smell for poor water quality. The hotel does a good job explaining this on the information boards at the hot spring entrance and next to some of the pools. It would be even better if they could remind guests during check-in to avoid such misunderstandings. Hotel guests can enter the hot springs anytime during operating hours. The changing area is large and very clean. They even provide complimentary disposable waterproof phone pouches.
After the hot springs, my child still wanted to use the bathtub in the room and really enjoyed this hotel. Unfortunately, the next day we realized my child's swim goggles were left behind at the hotel; I couldn't remember if they were in the hot spring area or the room. When I went back to look, the room service staff meticulously helped me search. Overall, at 300 yuan, the value for money is excellent, easily living up to the hotel's 'international' designation.
Original textTranslated by Google
6/10
Response from Property: 尊敬的賓客您好!感謝您的超詳細好評!能被您這樣的温泉行家認可“真温泉”,我們倍感自豪。同時,為孩子準備的一切能帶來驚喜,是我們最開心的事。您的認可讓我們堅信,專業的温泉管理與用心的親子服務值得堅持。劍閣永遠是您旅途中的家,歡迎隨時回家泡湯!
Guest User
Superior Queen Room
Stayed in Feb 2026
Traveling with friends
1 review
10/10
Outstanding
Posted on Mar 17, 2026
A must-stay hotel for your Jianmen Pass trip! The location is superb, making it incredibly convenient for getting around. The lobby is grand and elegant, and the rooms are comfortable and quiet. The absolute highlight is the authentic underground hot spring – the water is crystal clear, and after a soak, your skin feels smooth and all your fatigue melts away. The staff are very responsive, and the cleanliness is top-notch. It offers excellent value for money, perfectly suiting the rest and relaxation needs of a Shu Path journey. Highly recommended!
Original textTranslated by Google
Response from Property: 尊敬的貴賓,您好!“劍門關旅行必住酒店”+“強烈推薦”——收到!謝謝您的滿分好評!👍位置絕佳、大堂大氣、客房舒適、温泉正宗、服務及時、衞生到位、性價比拉滿——您把我們所有的優點都誇了一遍,我們都不好意思了!😊尤其開心您説“泡完皮膚順滑,疲憊一掃而空”,這正是我們最想給您的體驗!期待您下次再來劍門關,繼續“完美適配”您的蜀道之旅!
Guest User
Superior Queen Room
Stayed in Aug 2025
Couple
1 review
1.0/10
Posted on Sep 24, 2025
Facilities and Environment: 1. The soundproofing was poor. I could hear people talking outside at 7 a.m., which was very noisy.
Cleanliness: After leaving the hotel, I discovered a rash all over my body. It was so itchy that I couldn't sleep properly.
They didn't even give me any fruit when I checked in. The main issue was the poor hygiene. It was terrible. I've stayed in so many hotels, and I've never had anything like this all over my body.
Original textTranslated by Google
Response from Property: Dear guest, thank you for choosing and staying at Jianmenguan International Hot Spring Hotel and for your detailed comments and sharing. We apologize that your stay did not meet your expectations. We are deeply sorry for your negative review. We will share every valuable opinion and suggestion you have raised with the hotel management. A senior doctor diagnosed the injury as being caused by bites from an outdoor midge. The hotel has taken urgent remedial measures and has provided mosquito repellent spray at the hot spring entrance for guests to use. Thank you for allowing us to discover the shortcomings in the details and for continuing to work hard on the good aspects to correct and make up for the shortcomings. Your encouragement is our driving force, and we look forward to seeing you again with a refreshed look. I wish you a happy life! Sincerely, the [Jianmenguan International Hot Spring Hotel] team
Guest User
Deluxe 2-bed Room
Stayed in Apr 2024
Family
22 review
8.5/10
Very good
Posted on May 5, 2024
Advantages: The hotel facilities are good, the hot spring water is very good, I personally feel that it is one level higher than Tianci. Although the hot spring is not as big as Tianci, it is definitely small and exquisite. The room facilities are also newer than Tianci. The service attitude of the front desk lady is very good. The surrounding area is not very lively, but it is convenient to get on and off the highway, and takeout can also be delivered. If you don’t want to eat tofu, Jianmen Baiwei Chicken, which is ten minutes away by car, is delicious, and the spicy skewers are also good for takeout.
Disadvantages: There are many people at breakfast, but it is also orderly. I don’t understand the standard of such a hotel. As a result, the big sister under the rice noodles can directly refuse the guest’s request for more fried sauce. Facing a full plate of braised meat and the guest, she said: No, there are so many people, you can’t add more~ Not to mention where there is enough fried sauce, even if there is not much left, the guest has made a request, you can’t just refuse it directly. If you don’t prepare enough, just prepare more ingredients. Isn’t it lowering your own standards to directly reduce the quality of the product? It feels that you stay here for 600 yuan a night and eat 39 yuan per person for a bathing buffet?
Original textTranslated by Google
Response from Property: Dear guests, thank you for choosing and staying at Jianmenguan International Hot Spring Hotel. Thank you for your praise and valuable suggestions for the hotel. After receiving your feedback, we are deeply sorry and regretful for the unpleasant experience caused to you. Your suggestions are very important. We have reported them to the relevant departments and made corrections immediately. I believe that our colleagues will be more meticulous in serving guests in the future. I apologize again for your displeasure and look forward to your visit again. I wish you a happy life!
Anonymous User
Queen Room With River View
Stayed in Apr 2024
Family
13 review
10/10
Outstanding
Posted on May 4, 2024
This hotel is the highest-end hotel in Jiange County and also the highest-end hotel for hot spring bathing. The key is that the food is excellent. The oil tripe hotpot on the third floor is delicious and unique. It is the best choice for parent-child travel.
Original textTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your favor and love for our Jianmenguan International Hot Spring Hotel! The pace of progress will never stop. For your trust, we will be more persistent. Jianmenguan International Hot Spring Hotel will always stand in this city, waiting for your arrival! See you there! I wish you: always smile^_^!
Anonymous User
Deluxe 2-bed Room
Stayed in Apr 2024
Family
36 review
9.0/10
Great
Posted on May 6, 2024
Generally speaking, it's OK. You can soak in hot springs, visit Jianmen Pass, and relax. It takes about 20 minutes to drive from the hotel to the north gate of Jianmen Pass Scenic Area, but it is recommended to leave as early as possible, otherwise you will need to take a long detour due to traffic jams and traffic control.
Original textTranslated by Google
Response from Property: Dear guests, meeting in life is fate. I am very glad that we meet here. The hotel hot spring is a natural original health hot spring. It is a natural hot spring that has not been filtered, heated or treated. The hot spring water is rich in minerals and trace elements that are beneficial to the human body. Long-term bathing in our hot spring can strengthen the body, beautify the skin, and remove dampness and cold. You and your family and friends are welcome to come often. We look forward to your visit here and wish you a happy life and a smile on your face!
Guest User
Deluxe 2-bed Room
Stayed in Apr 2024
Family
5 review
10/10
Outstanding
Posted on May 11, 2024
The room is big, but it is a bit noisy at night because there is a road on the hillside opposite the window. The hot spring is good, and there is a children's swimming pool open in summer. There is a large hot spring pool indoors, and the color of the shed is dark blue. It feels that the light and air permeability are not good. It is very convenient to go to the ancient Shu Road from here, as a place to rest during transit
Original textTranslated by Google
Response from Property: Meeting in life is fate. I am very happy that we meet here today. Dear friends, thank you for choosing and staying at Jianmenguan International Hot Spring Hotel. Thank you for your real and detailed five-star evaluation of our hotel, and for sharing it with everyone, so that everyone has a feeling of not being at the scene, but better than being at the scene. On behalf of all the staff of Jianmenguan International Hot Spring Hotel, I would like to thank you again. I believe that we will meet you again next time. Thank you for your kindness. We will also carry your expectations and continue to work hard for more guests, better services and higher quality. I wish you a happy life!