Long Chan Resort Xinhui Reviews

Response from Property: 尊敬的賓客，您好~非常感謝您入住新會龍泉度假酒店。感謝您對酒店的寶貴建議，您分享的照片不是酒店的照片喲~房間價格包含雙人自助早餐和雙人無限次温礦泉噠，性價比是比較高噠~再次感謝您的光臨，祝您馬年平安順遂，開心快樂~

Response from Property: 尊敬的賓客，您好，非常感謝您入住新會龍泉度假酒店，感謝您對酒店的支持，自助早餐沒能達到您的預期我們十分抱歉~非常感謝您提出的寶貴建議，我們會繼續優化早餐的品種，期待下次能給您帶來新的味蕾，再次感謝您，祝您生活愉快，期待您的下次光臨~

Response from Property: 尊敬的賓客，您好！感謝您的寶貴建議，淋浴和更衣設施鄉土風情別墅有噠~早餐的品種我們會定期更換和豐富種類，感謝您的鞭策，祝您生活順遂，平安喜樂~

Response from Property: 祝您身體健康，工作順利，期待與您的再次相遇。

Response from Property: Dear Guest, We sincerely apologize for the unpleasant experience you had. Guanlonglou is a guest room in Phase 1 of the hotel (the interior decor does appear somewhat dated, but the hotel meticulously cleans every room daily, so please rest assured). The large group booking limited room options, forcing you to choose a less-than-ideal room, which we deeply regret. We suggest you book your room in advance in the future. Regarding the broken bathroom and bedside lamps, we will diligently rectify the issues and strengthen regular inspections and maintenance of floor facilities to prevent similar problems from recurring. Thank you very much for your positive feedback on the front desk service, and we are also pleased that the staff at the hot spring area brought you some comfort. Thank you again for your suggestions and feedback. We look forward to your next visit! Wishing you a pleasant and peaceful life! ❤

Response from Property: Dear Guest, thank you so much for your detailed stay feedback and positive review. Because the rustic villas are very close to nature, even the smallest food scraps can attract ants. We will increase ant control efforts in this area in the future. We have already checked and repaired the air conditioning issue in the room; thank you for your feedback. The room rate includes unlimited access to the hot springs and beach for two people. If three people enter together, additional tickets will be required for the extra people. The black area at the bottom of the water park has severe paint peeling; this is now part of the project's rectification plan. We apologize for any inconvenience caused by the thorough cleaning of the beach and swimming area after the typhoon. Thank you again for your feedback, and we wish you a pleasant stay!

Response from Property: Dear Guest, The Rustic Villas are designed with a rustic theme, inspired by the hotel's natural scenery, and feature a retro color scheme. Bathrobes are changed regularly; if you encounter any issues, please contact the butler directly for assistance (we understand the butler department has not received any such complaints). Regarding the air conditioning noise, we will promptly notify our engineering staff to inspect and repair it. Could you please elaborate on the poor Chinese restaurant service that led to your unpleasant experience? We sincerely apologize for any negative experience you may have had during your stay and dining! Thank you again for your feedback, and we wish you a pleasant stay!

Response from Property: Dear Guest, Please note that your review containing photos that are not of our hotel may mislead other guests and confuse them with our hotel information. Xinhui Longquan Resort Hotel is the only national four-star tourist hotel in Jianghai, Pengjiang, and Xinhui districts of Jiangmen City that has maintained its status. Located within the Longtan Scenic Area of ​​Guifeng Mountain National Forest Park, a national AAAA-level tourist attraction, it boasts a unique natural environment encompassing mountains, lakes, forests, and springs, making it a natural oxygen bar for health and relaxation. For over ten years, our hotel has consistently received high praise from our guests. As the saying goes, "Time is the best test of truth!" Over the past decade, our hotel has hosted nearly ten million guests, fully demonstrating the true meaning of "value." Each guest's definition of value will be different. Our hotel's unique natural environment, professional facilities, and comprehensive amenities are its distinctive advantages, the reason why countless guests choose to stay here. In addition, guests staying in hotel rooms receive three complimentary items per room: a buffet breakfast for two, unlimited access to the natural mountain spring swimming area for two, and unlimited access to the health-preserving hot springs for two. The value of these complimentary items is almost equal to the room rate, and most guests feel they are getting excellent value for money. The hotel rooms are equipped with a central climate control system, and each room has a control panel for adjusting the temperature to your liking. We eagerly anticipate that every guest will experience our most sincere service. ❤ Xinhui Longquan Resort Hotel welcomes you!

Response from Property: Dear Guest, thank you for your valuable suggestions. We will incorporate them into our future improvement plans. Thank you again for your feedback, and we wish you a pleasant stay!

Response from Property: Looking forward to your stay again

Response from Property: We look forward to your next visit!

Response from Property: Thank you for your valuable feedback.

Response from Property: 很榮幸能夠讓您感到滿意