Celebrity City Hotel Reviews

Response from Property: ❤年度影響力酒店❤年度客户讚譽酒店❤“看到‘熱心細緻’這四個字，心裏特別暖。我們始終相信，好的服務不是流程，而是把每一位客人當成遠道而來的家人。您感受到了這份心意，就是我們最大的動力。下次回家，我們還會用同樣的笑容和細緻，迎接您的到來。”

Response from Property: ❤綠色飯店❤市中心位置❤非常感謝您的真實反饋尊敬的賓客：您好！感謝您選擇名人酒店並抽出寶貴時間分享入住體驗。得知您已度過愉快的三天，且對我們的服務、環境衞生及設施運轉均感到滿意，整個團隊都備受鼓舞。您的認可，是對我們每一位員工最温暖的激勵。我們會將您的稱讚轉達給各部門同事，並持續以整潔的環境和可靠的設施，為每位客人提供安心的居停。再次感謝您的信任與美譽，期待在您下次歸家時，我們能奉上同樣甚至更勝一籌的體驗。祝您旅途愉快，萬事順意！

Response from Property: ❤城市中心❤機場接送❤尊敬的客人尊敬的賓客：您好！尊敬的賓客：感謝您的滿分好評！看到您對房間乾淨、服務熱情、環境舒適、睡眠質量都給予了高度認可，我們倍感欣慰。特別開心您提到了我們自帶的茶館，實惠又愜意，正是想讓客人多一處放鬆的好去處。您的滿意就是對我們最大的鼓勵，期待您下次光臨，再來喝茶、睡個好覺！

Response from Property: ❤城市中心❤機場接送❤尊敬的客人尊敬的賓客：您好！看到您如此細緻專業的點評，我們感到無比榮幸！感謝您用簡潔清晰的語言，為其他旅行者描繪出了我們酒店最真實的樣子。您説得沒錯，我們位於簡陽市中心，無論是前往高鐵站還是天府機場都非常快捷，是轉機或轉高鐵旅客的理想歇腳地。同時，周邊豐富的餐飲和購物配套，也讓您的出行更加便利。很高興這些優勢能為您的旅途增添舒適。我們會繼續用乾淨的房間和熱情的服務，期待在您下一次中轉時，再次為您洗去旅途的疲憊。祝您一路平安，萬事順遂！

Response from Property: ❤年度影響力酒店❤年度客户讚譽酒店❤非常感謝您的用心點評！“尊敬的賓客，非常感謝您抽出寶貴時間為我們寫下如此細緻的評價。收到您對‘接機服務熱情、來得早’的表揚，我們感到萬分榮幸，這是我們應該做的。同時，我們也非常重視您提到關於前台服務態度不穩定的問題。對於給您帶來的不愉快體驗，我們致以最誠摯的歉意。您的反饋對我們至關重要，我們會立即着手調查並加強前台員工的培訓，確保每一位員工都能以穩定、熱情的態度面對客人，避免此類情況再次發生。感謝您的包容與推薦，我們真誠期待下次能有更好的服務體驗給您，如果方便，也歡迎您私信告訴我們更多細節，幫助我們改進。”

Response from Property: Dear Guest, thank you so much for choosing Jianyang City Celebrity Hotel. We appreciate the time we spent together; the friendship that brought warmth to our lives; and the experiences that made our years more vibrant. Thank you for choosing Jianyang City Celebrity Hotel; we will continue to dedicate ourselves to perfecting every detail. We hope you felt our care and attention. We look forward to seeing you again and wish you peace and joy!

Response from Property: ❤五星級服務❤免費接送機❤尊敬的客人非常感謝您入住[簡陽城市名人酒店]並分享如此温馨的體驗！我們一直致力於為每一位賓客打造安心、舒適的入住環境，很高興您在衞生細節、服務周到性以及天府機場接機服務中感受到我們的用心。再次感謝您的認可！期待在[簡陽城市名人酒店]與您重逢，祝您生活美滿，旅途順心！

Response from Property: Thank you for your relevant evaluation of us. I am very happy to see your evaluation of us, and I hope you have a very pleasant trip to China. Welcome to Jianyang next time! I wish you and your family good health and happiness every day!

Response from Property: Hello, dear guest officer. I'm really excited to see your simple praise. Getting your affirmation is the best encouragement for our hotel people. The small city strives to provide the most intimate and meticulous service for every guest officer and brings a value-added experience to every guest officer. We will continue to work hard to serve every guest. I look forward to meeting you again. I wish you a happy life and happy every day!

Response from Property: We sincerely apologize for the unpleasant experience! The room facility issue has been immediately arranged for repair. Thank you for your honest feedback. We will take it seriously and strive to provide better service to every guest. We look forward to your next visit and seeing our improvements. At the same time, we will strengthen our service training to improve service quality and ensure that every guest feels our warmth and professionalism. We sincerely hope you can give us another chance to provide you with a better service experience. If you have any other suggestions or needs, please feel free to contact us. Thank you again for your feedback, and we wish you a pleasant stay!

Response from Property: ❤City Center❤Airport Transfer❤Dear Guest, We are extremely sorry for the unpleasant showering experience you had! 😥 Showering is supposed to be the most relaxing moment of your trip, but we are deeply sorry that the water pressure issue and showerhead malfunction caused you this frustration. We have received your feedback regarding the "unsatisfactory" situation, and it is indeed due to inadequate maintenance of our facilities. Thank you for pointing out the problem. We have immediately arranged for our engineering staff to conduct a comprehensive inspection and replacement of the showerhead and water pressure in your room to prevent future guests from encountering the same issue. We hope you can give us a chance to improve, and we will demonstrate our sincerity to you with our actions!

Response from Property: ❤Exclusive housekeeper❤Green Hotel❤Thank you for your thoughtful review! Your recognition is the greatest motivation for us to move forward~Glad that you are satisfied:🏠Room layout: We carefully designed the space planning according to business travel needs🍳Special breakfast: Freshly made daily, 30+ meal options with local flavors💁Front desk service: Xiao Liu and the team have been practicing the "family-style" service concept~We will continue to work hard and live up to your expectations! Welcome to come back at any time!Sincerely look forward to serving you next time!

Response from Property: ❤Exclusive Little Red Dress Butler❤❤Buffet Breakfast❤ Wow! We are so happy to receive your five-star praise! Thank you especially for your meticulous affirmation of the service of Xiao Liu at the front desk (enthusiastic, careful and thoughtful)! It is our greatest pursuit to bring you a pleasant experience. Xiao Liu's efforts have been recognized by you, and our entire team is very encouraged! Let us be more motivated, we will continue to work hard and live up to your expectations! Welcome to come back at any time! Sincerely look forward to serving you next time!

Response from Property: ❤Tianfu pick-up❤City center location❤Hello dear Didi guest, thank you very much for your support to the hotel. We are still a little disappointed that we did not get your full 5-point praise. It may be that the hotel has not done enough. I hope that your next visit can bring you a different experience. We will work hard to do better. We serve with our heart so that every guest who comes to the store can feel the warmth of home. I hope our service can bring you more surprises and touches. Looking forward to your next visit! I wish you good work and all the best!