JOY FALL HOTEL Reviews

Response from Property: Dear Guest, thank you for choosing JOY FALL HOTEL and sharing your stay experience. We are pleased to know that the hotel is close to the airport and offers a complimentary shuttle service, which will be convenient for your late arrival. We also appreciate your positive feedback on the clean and comfortable room and the breakfast experience. Your recommendation is very encouraging. We look forward to your next visit to Qingdao, and we will continue to provide you with attentive and thoughtful service.

Response from Property: Dear Guest, thank you for choosing Qingdao Jiaodong International Airport Qiulin Yuexiang Hotel and sharing your stay experience. We are delighted that you appreciated the overall quality of the room, and we also appreciate your positive feedback on the breakfast – although the selection was relatively simple, we insisted on providing all the essential items and ensuring consistent quality. Your comments about the "childlike" elements and the complete room facilities also reflect our attention to detail in the spatial atmosphere and overall experience. We look forward to welcoming you back with new memories, and we will continue to provide you with even more thoughtful service and experiences.

Response from Property: Dear Guest, Thank you for choosing Qingdao Jiaodong International Airport Qiulin Yuexiang Hotel and sharing your stay experience. We are delighted to learn that you arrived late but still felt the thoughtful arrangements made for you. Thank you for your recognition of Manager An's sincere and friendly service and the courteous and attentive service of all the staff. We are also pleased that the upgrade to the family suite and the meticulous consideration made possible by the thoughtful arrangements made for you and your family. The room was clean, close to the airport, and the noise level was within an acceptable range, allowing your child's wish to "see airplanes" to come true. We sincerely look forward to your next visit with your family and wish you a pleasant journey!

Response from Property: Dear Guest, Thank you for choosing Qingdao Jiaodong International Airport Qiulin Yuexiang Hotel and sharing your stay experience. We are pleased that you appreciated the hotel's proximity to the airport, which made travel arrangements easier, the spacious and comfortable suites, and the generous portions and affordable prices of the hotel's takeout food. We sincerely apologize for the occasional buffering issues with the room's TV, which we believe affected the viewing experience; we will take your feedback seriously. If you have early morning flights or short-distance travel needs in the future, we welcome you to continue choosing our hotel, and we look forward to providing you with an even better stay experience.

Response from Property: We thoroughly clean and disinfect our guest rooms daily, strictly controlling every detail of hygiene to live up to the recognition and trust that every guest places in our living environment.

Response from Property: 匆匆旅人，停泊在此。機場近在咫尺，而温暖亦未遠離。很高興能為您的旅程增添一份舒適，願下次相逢，仍是您歸途中的小確幸。🌿

Response from Property: 匆匆旅人，停泊在此。機場近在咫尺，而温暖亦未遠離。很高興能為您的旅程增添一份舒適，願下次相逢，仍是您歸途中的小確幸。🌿

Response from Property: Heard you had a good night's sleep? Oh dear, our bed must have secretly cast a spell on you~🪄 Next time you come, Xiao Qiu will reserve a super comfortable king-size bed with the same comfort as in the clouds for you, guaranteeing you'll stay in bed until the very last moment!

Response from Property: Oops! You discovered our secret recipe - extra fluffy beds + sunshine service! 😉 Next time, we'll save you the 'Royal Snooze Suite' complete with a 'Do Not Disturb (unless there's coffee)' sign. See you soon, superstar!

Response from Property: Heard you had a good night's sleep? Oh dear, our bed must have secretly cast a spell on you~🪄 Next time you come, Xiao Qiu will reserve a super comfortable king-size bed with the same comfort as in the clouds for you, guaranteeing you'll stay in bed until the very last moment!

Response from Property: Heard you had a good night's sleep? Oh dear, our bed must have secretly cast a spell on you~🪄 Next time you come, Xiao Qiu will reserve a super comfortable king-size bed with the same comfort as in the clouds for you, guaranteeing you'll stay in bed until the very last moment!

Response from Property: Thank you for choosing Qiulin Hotel and sharing your detailed experience. We are only a 5-10 minute drive from the airport and offer a complimentary 24-hour airport shuttle service. We are delighted that our staff were able to help you with your urgent needs, and your positive feedback has been relayed to their colleagues, who are greatly encouraged. We also sincerely acknowledge the shortcomings you pointed out: Bird noise and soundproofing: Bird deterrents are mandatory airport safety equipment, so we always keep earplugs on hand and place them in your rooms. We will further explain this in future booking information. Hygiene details: There were false eyelashes left on the bath towels, a serious oversight during the linen inspection process. We have retrained all staff in the laundry and room cleaning procedures and added a system of supervisors conducting random checks on each item to prevent similar issues. Lost and found items: The housekeeping staff did not contact you proactively after finding your pajamas, revealing a lack of staff training. We have revised our lost and found management policy, requiring that guests be contacted via the booking number within one hour of finding their belongings and that the items be properly registered and returned. We sincerely apologize for any inconvenience caused. Thank you again for your understanding and constructive feedback. Every suggestion you make helps us improve. We look forward to providing you with an even better travel experience. Best wishes for your work!

Response from Property: Heard you had a good night's sleep? Oh dear, our bed must have secretly cast a spell on you~🪄 Next time you come, Xiao Qiu will reserve a super comfortable king-size bed with the same comfort as in the clouds for you, guaranteeing you'll stay in bed until the very last moment!

Response from Property: A hurried traveler, stopping here. The airport is just a stone's throw away, and warmth lingers. It's a pleasure to add comfort to your journey, and we hope our next meeting will be another small joy on your return trip. 🌿