Xitang Wanda Moments Resort Hotel

Xitang Wanda Moments Resort Hotel Reviews

Xitang Wanda Moments Resort Hotel

China / Zhejiang / Jiashan No. 325, Huanzhen North Road, Xitang Town, Jiashan, Zhejiang, ChinaView Hotel Details
Xitang Wanda Moments Resort Hotel
Xitang Wanda Moments Resort HotelXitang Wanda Moments Resort HotelXitang Wanda Moments Resort Hotel
Check available rooms for your travel dates
We Price Match
1 night

Guest Reviews of Xitang Wanda Moments Resort Hotel

9.6/10
Excellent
3805 review
Verified reviews
Location9.7
Amenities9.6
Service9.6
Cleanliness9.7
Filter by:
Sort by:
All reviews(3805)
Positive reviews(3783)
Reviews with photos/video(2282)
Close to scenic area(648)
Delicious breakfast(549)
Friendly front desk staff(394)
Well designed(189)
Garden view(187)
Family activities available(76)
Has facilities for children(75)
Awesome gym(67)
Negative reviews(22)
Tianyachouchangke
Guestroom - River-View (Double Bed)
Stayed in Aug 2025
Solo traveler
12 review
10/10
Outstanding
Posted on Sep 12, 2025
The hotel boasts an excellent location; turn right out the door, and it's a mere two-minute walk to the scenic area entrance. Its New Chinese-style decor is very tasteful and perfectly complements the atmosphere of Xitang Ancient Town. The hotel features numerous relaxing courtyards, and there's even a separate small courtyard dedicated to suites. Rooms are well-appointed, featuring private en-suite bathrooms and thoughtfully designed vanity areas. Tea sets are provided in the guest rooms, perfect for tea lovers to take their time brewing their own tea. Balconies are furnished with tables and chairs, making them an ideal spot to relax, read, and enjoy a cup of tea on cooler days. There's also a gym, which, though a bit small, is sufficient for a quick workout. The breakfast restaurant has a very cozy atmosphere, though I didn't have a chance to try their breakfast. As a resort-style hotel, it doesn't offer lunch or dinner, but there are plenty of convenient dining options to choose from both inside and outside the scenic area. Overall, my experience was quite good, and I'd highly recommend it to anyone looking to slow down, unwind, and relax.
Original textTranslated by Google
6/17
Response from Property: Dear guest, thank you very much for sharing your stay experience in such a detailed manner! Every detail you captured makes us feel your dedication to a "slow and relaxing" vacation, and makes us particularly happy to offer such an experience. You mentioned, "Turning right outside and you're two minutes away from the scenic area," and "The New Chinese style perfectly complements Xitang." These are precisely what we prioritized during site selection and design—we wanted to minimize unnecessary travel while also ensuring the hotel's style blends seamlessly with the ancient town's ambiance, preserving this elegant feel. We're truly honored to have you accurately perceive these details. The "leisure atrium and independent courtyard suites" you mentioned are spaces we've created specifically for guests who enjoy relaxation, ensuring they find a place to slow down within the hotel. The rooms' private bathrooms, partitioned washbasins, tea sets, and balcony tables and chairs are all designed with convenience and comfort in mind. Imagine you sipping tea and reading in the cool weather, and it feels perfectly suited to a relaxing vacation. Even the "small but adequate fitness room" reflects our considerations, ensuring you don't miss out on exercise during your vacation. It's heartwarming to see you acknowledge these details. We understand your disappointment about the lack of Chinese food, but we're also relieved to hear you mention the convenient choice of accommodations both inside and outside the scenic area. We'll continue to monitor this type of request and see if there's room for improvement. Finally, thank you very much for your recommendation, especially your mention of "a place for those who prefer a slower pace." This is exactly the vacation philosophy we want to convey! We look forward to welcoming you again and continuing to provide you with this "slow and comfortable" stay experience.
M17805****
Elegant Room -View (2 Beds)
Stayed in Aug 2025
Family
6 review
10/10
Outstanding
Posted on Sep 13, 2025
The hotel room was incredibly spacious and bright, and the comfortable bedding ensured a restful night's sleep. The hotel's facilities are also very comprehensive, featuring a gym, a laundry room, and even a lovely small garden perfect for photo opportunities. Definitely a hotel with excellent value for money!
Original textTranslated by Google
Response from Property: 【高端酒店,假期特惠】親愛的賓客,特別感謝您分享這份滿是認可的體驗!能讓您感受到房間的寬敞明亮、床品的舒適,擁有優質的休息環境,我們格外開心 —— 這正是我們在客房籌備時最看重的細節,就盼着幫您卸下疲憊。而健身房、洗衣房等齊全設施,是為了滿足您不同的需求;小花園能供您拍照留念,也是我們想為入住增添一份小驚喜。您説 “性價比很高”,更是對我們最大的肯定,證明我們的用心沒有白費。特別期待下次還能迎接您,我們會繼續守護好這些您喜歡的細節,再為您帶來舒心又超值的入住時光~
_WeChat42850****
Louvre Courtyard River-View Duplex Suite (Scenic Courtyard + Smart Projection)
Stayed in Aug 2025
Couple
1 review
10/10
Outstanding
Posted on Sep 13, 2025
The front desk staff were incredibly warm and attentive. Check-in was quick and efficient, and they thoughtfully provided an overview of the hotel's facilities and services. The room itself was absolutely impeccable – spacious, bright, and very well-designed. The bedding was soft and comfortable, and I slept incredibly well. Breakfast offered a rich and diverse selection.
Original textTranslated by Google
Response from Property: 【沁心庭院,俯瞰夜景】親愛的賓客,特別感謝您細緻分享這份滿是認可的入住體驗!前台小夥伴能以熱情高效的服務幫您快速辦理入住,還貼心介紹酒店設施,就是想讓您從進門就少些顧慮;而您説 “無可挑剔” 的房間 —— 寬敞明亮的佈局、柔軟舒適的床品,是我們在房型規劃和客房準備時格外打磨的細節,就盼着能讓您住得踏實;早餐的豐富多樣,也是餐飲團隊早起籌備的心意,想從清晨就滿足您的味蕾。能讓您在每一個環節都感受到舒心,我們格外開心!特別期待下次還能迎接您,繼續為您帶來這樣優質的入住時光~
M472256****
Guestroom -View (Double Bed)
Stayed in Aug 2025
Couple
17 review
10/10
Outstanding
Posted on Sep 11, 2025
The room was impeccably clean, offering excellent value for money. The service was exceptionally attentive, and the breakfast was absolutely delicious. Its location is superb, just a stone's throw from Xitang Ancient Town. We also enjoyed the complimentary fresh fruit, beverages, and bottled water provided in the room. A major convenience was the well-appointed laundry room featuring high-quality machines, allowing us to wash and dry our clothes in under two hours – ideal for a truly relaxing stay.
Original textTranslated by Google
Response from Property: 【臨胥河畔,枕水而眠】 親愛的賓客,讀您的好評時,彷彿跟着您體驗了一遍全程:住進乾淨的房間,喝着免費的礦泉水,吃着好吃的早餐,步行去逛西塘,回來還能用高效洗衣房搞定衣服 —— 這趟住宿也太省心了吧!您提到的每一點都戳中了出行的需求:乾淨的房間住着舒服,不高的價格讓人輕鬆,體貼的服務暖人心,好吃的早餐開啟好心情,近古鎮省時間,連洗衣房都這麼給力,難怪您覺得 “非常適合休息”~ 這些正是我們想打造的 “一站式舒心住宿” 呀!我們已經把您的肯定傳遞給了客房、餐飲、服務和後勤團隊,大家都超有幹勁想把這些細節做得更好。下次再到西塘,歡迎一定再來!我們會準備好乾凈的房間、好吃的早餐、貼心的服務,還有隨時待命的洗衣房,等着您再次來享受這份輕鬆~指令響應更精準、人像處理更自然、畫面保持更穩定。同時支持多圖參考,一鍵生成組圖,解鎖無限創意。
Xinhuigenaiyiqizou2010
Guestroom -View (Double Bed)
Stayed in Aug 2025
Other
14 review
10/10
Outstanding
Posted on Sep 12, 2025
The service quality was excellent; the staff were incredibly warm, thoughtful, and attentive. Everyone was enthusiastic and responded quickly, whether I had questions or needed assistance, which made me feel completely comfortable and well looked after. The location is superb. It offers an elegant and serene environment, surrounded by lush, shady trees, providing a perfect sense of peace and comfort. Overall, it offers really good value for money.
Original textTranslated by Google
Response from Property: 【人間曠野,古鎮悠悠】親愛的賓客,特別感謝您願意分享這份滿是認可的體驗!您提到的 “服務熱情周到、迴應迅速”,正是我們團隊一直努力的方向 —— 不管是諮詢問題還是需要幫助,都想讓您少等、少操心,這份 “舒心” 能被您感受到,就是對服務小夥伴們最好的鼓勵。而 “位置優越、樹林成蔭、能享寧靜”,也是我們選址時格外在意的點 —— 不想讓喧囂打擾您的休憩,就想借周邊的自然氛圍幫您卸下疲憊;“性價比高” 更是我們想守住的承諾,希望用優質的服務和環境,讓您覺得每一分花費都值得。特別期待下次還能迎接您,我們會繼續保持這份用心,守住這些您喜歡的細節,再為您帶來一段寧靜又舒心的入住時光~
203202****
Elegant Room -View (2 Beds)
Stayed in Aug 2025
Family
1 review
10/10
Outstanding
Posted on Sep 10, 2025
I traveled to Xitang with my mother, who is over 70, and the Wanda Meihua Hotel we stayed at perfectly met all our needs: 1. **Location:** Just a 2-minute walk from the entrance of Xitang Ancient Town. A fantastic perk is that you can enter the ancient town for free after 5 PM and before 8 AM. This allowed us to fully enjoy Xitang's nocturnal charm and capture beautiful photos in Hanfu during the day. 2. **Ambiance:** The hotel is quiet, cozy, and incredibly comfortable. I particularly appreciated the well-designed bathroom with its wet/dry separation. The mattress and duvet were exceptionally comfortable – my mother slept like a baby! 3. **Service:** The staff contacted us beforehand to inquire about our room preferences. They even provided welcome fruit and bedtime milk! Their warmth and hospitality made us feel truly at home. 4. **Breakfast:** The breakfast spread was incredibly generous. I highly recommend the freshly made rice noodles and wontons, along with the pastries, fresh fruit, and various local specialties. A true feast for the taste buds! Over the years, whether for business trips or family vacations, I've stayed in countless hotels across many cities in China. This is hands down the *only* one I would enthusiastically recommend to all my friends. Xitang is definitely worth a visit, and the Wanda Meihua Hotel is an absolute must-stay! It truly made our Xitang trip even more memorable.
Original textTranslated by Google
6/8
Response from Property: [Wilderness of the World, Relaxing Ancient Town] Dear guest, we are filled with warmth and honor to see you visiting Xitang with your 70-year-old mother and sharing how Wanda Meihua Hotel met all your needs! You mentioned our proximity to scenic spots and the complimentary access to Xitang's beauty day and night. This is exactly the convenience we strive to provide for families or those accompanying elderly relatives—less travel and more time to savor the charm of the ancient town. We were especially pleased to hear your mother slept well thanks to the comfortable mattress and quilt. After all, a secure stay is paramount for elderly travelers. Inquiring about your needs in advance and providing welcome fruit and bedtime milk are all part of our commitment to providing a family-like experience, making you feel at home and a true testament to our service. Our breakfast menu of freshly made rice noodles, wontons, and local specialties caters to diverse tastes, ensuring you are truly delighted. You said this is "the only hotel I particularly want to recommend to my friends," and added, "Xitang is worth visiting, and Wanda Meihua is a must-stay." This profound recognition is our greatest motivation to continue providing excellent service. Going forward, we will continue to pay attention to these details. We hope that you and your mother will find comfort and happiness here again when you return to Xitang, making every trip a truly wonderful one.
Yingerjeanne
Elegant Room -View (Double Bed)
Stayed in Jul 2025
Couple
79 review
8.5/10
Very Good
Posted on Aug 31, 2025
Overall, the hotel itself was quite good, and the front desk staff were incredibly polite and friendly. Upon check-in, I was specifically told they had arranged a quiet room for me, and I remember thinking, 'Oh, that's great!' However, it turned out to be anything but. My room was located above a parking lot, and throughout the night, cars were constantly driving in and out, with car doors banging shut. Right next to my room was the laundry room, emitting a continuous beeping sound. I had no choice but to wear earplugs. The noise started again bright and early in the morning, which was incredibly frustrating. Perhaps next time, when assigning rooms, it would be better not to boast about arranging a 'very quiet room' right from the start... On the positive side, the hotel is conveniently close to the scenic area entrance, and buying tickets through them was cost-effective. The breakfast was quite plentiful, the mini wontons were delicious, and the complimentary mung bean soup in the evening was also a nice touch.
Original textTranslated by Google
Response from Property: 【人間曠野,古鎮悠悠】收到您的反饋,我們既感激您對酒店優勢的認可,也為這次入住中出現的問題深感抱歉。您提到的前台服務友好、近景區方便、代買門票划算,以及早餐小餛飩和晚間綠豆湯的美味,我們會繼續保持並優化這些優勢,不辜負您的肯定。但關於 “安靜房間” 的承諾未能兑現,我們必須鄭重向您道歉 —— 樓下停車場的車門聲、隔壁洗衣房的持續聲響,確實會嚴重影響休息,這是我們在客房分配前對周邊環境評估不到位導致的,讓您的期待落空還備受噪音困擾,我們非常自責。您建議 “不誇下海口” 的提醒十分中肯,後續我們會調整客房推薦標準,以 “實際環境達標” 為前提,絕不做不符合實際的承諾,同時加強對洗衣房設備運行時間的管控、協調停車場夜間車輛停靠秩序,從源頭減少噪音。您的反饋對我們至關重要,也懇請您能再給我們一次改進的機會。若您再次到訪,我們會提前為您細緻排查客房環境,全力為您打造真正安靜舒適的居住空間,讓您感受到我們的誠意與進步。
M511415****
Elegant Room - River-View (2 Beds)
Stayed in Jul 2025
Traveling with friends
12 review
10/10
Outstanding
Posted on Sep 1, 2025
This hotel is truly a hidden gem offering superb value for money. Located right by an entrance on the quieter side of the scenic area, it offers a peaceful retreat. While it's just a short distance from Xitang's bustling bar street, it's perfectly insulated from any noise. The hotel's decor boasts an elegant New Chinese style, beautifully embodying the charm of understated Chinese luxury. The bedding is also exceptionally unique, soft, and incredibly comfortable. Service is very thoughtful and attentive. The breakfast spread is wonderfully varied, featuring local specialty snacks, along with both Chinese and Western options. On weekends, they thoughtfully extend breakfast hours until 11 AM, which is a fantastic perk for night owls and late risers like us. This is definitely my top choice hotel in Xitang, highly recommended!
Original textTranslated by Google
Response from Property: 【沁心庭院,俯瞰夜景】尊敬的賓客:您好!太感謝您用 “寶藏酒店”“西塘首選” 來認可我們,還細緻分享了這麼多讓您滿意的細節,我們看完真的滿是感動與榮幸!知道酒店 “景區旁安靜區位” 的優勢 —— 既近酒吧街又隔絕吵鬧,能讓您享受清凈;新中式裝修的優雅隱奢、柔軟獨特的床品、貼心周到的服務,還有品類豐富的早午餐(尤其週末延長到 11 點對夜貓子超友好),這些我們用心打磨的細節都被您切實感受到,這份肯定比什麼都珍貴。您的推薦對想找西塘優質住宿的朋友來説,是超棒的參考,也給了我們繼續做好服務的滿滿動力。未來若您再到西塘,我們定會保持這份用心,讓您再次體驗到 “性價比超高” 的舒心住宿,不辜負您的偏愛~
zl661
Guestroom - River-View (Double Bed)
Stayed in Jul 2025
Couple
10 review
10/10
Outstanding
Posted on Aug 29, 2025
This was my first time staying at Wanda Meihua Xitang, and I opted for the courtyard king room. The room itself was very stylish and incredibly comfortable, and the private balcony was also quite spacious. The staff were exceptionally attentive and kind, helping with room arrangements and even sending useful local guides. The hotel's location is superb, right outside the scenic area. As it's a relatively new property, all the facilities and amenities are impeccably maintained. Highly recommended!
Original textTranslated by Google
Response from Property: 尊敬的賓客,特別感謝您選擇西塘萬達美華並分享首次入住的美好感受!看到您對庭院大床房 “有設計感、舒適寬敞” 的認可,以及對陽台空間的喜愛,我們由衷地開心 —— 能讓首次入住的您在客房中感受到愜意,正是我們打磨房型細節的初心。也特別欣慰工作人員的細心服務(如貼心安排房間、發送攻略)、酒店優越的景區外圍位置,以及新酒店完備且維護良好的設施,能全方位提升您的入住體驗。您兩次提及的 “推薦”,是對我們最大的肯定與鼓勵!未來我們會繼續保持這份用心,期待您再次光臨,解鎖更多屬於西塘萬達美華的舒心時光~
zsq1881
Guestroom -View (Double Bed)
Stayed in Jul 2025
Family
31 review
10/10
Outstanding
Posted on Aug 20, 2025
The hotel boasts an excellent location, being incredibly close to the Xitang Scenic Area—literally just around the corner from the hotel entrance. The hotel's ambiance is delightful, situated right by the river with Xitang directly across. It even features its own small garden, perfect for enjoying a drink or tea. The facilities are practical and straightforward, offering spacious rooms that are elegantly furnished.
Original textTranslated by Google
Response from Property: 【高端酒店,假期特惠】尊敬的賓客:感謝您用如此細緻的文字分享入住體驗,每一句認可都讓我們倍感珍視。“地理位置非常好,出酒店大門拐個彎就到西塘景區”,這份便捷是我們選址時的初心,就是想讓您的遊玩行程少些奔波,多些從容;而 “河畔而居,河對岸就是西塘,自帶小花園” 的環境,更是我們精心營造的愜意 —— 無論是憑欄看景,還是在小花園裡品酒喝茶,都希望能為您的旅途增添一份悠然自得的閑趣。您提到 “設施簡潔實用,房間寬敞,佈置典雅”,這正是我們想傳遞的居住理念:不追求繁複,卻在空間與格調上用心,讓您在舒適中感受一份恰到好處的雅緻。您的反饋是對我們最好的肯定,我們會繼續守護這份地理優勢與環境氛圍,打磨每一處細節,期待下次還能在河畔與您相遇,為您的西塘之旅再添美好時光!
M11735****
Elegant Room -View (2 Beds)
Stayed in Jul 2025
Family
2 review
10/10
Outstanding
Posted on Aug 16, 2025
I'm so glad we switched from a guesthouse within the scenic area to the Wanda Meihua Hotel on the day of our trip. It was hands down my favorite hotel during our entire Jiangnan trip, and the only one I felt compelled to review. We were extremely pleased with everything – the ambiance, the comfortable bedding, and especially the breakfast. Its location is fantastic, being super close to one of Xitang's ticket entrances. Plus, there's ample parking, making it perfect for road trippers. We spent the day exploring Xitang with our child. Despite the heat, it wasn't too crowded, and the scenery was beautiful. After 5 PM, the scenic area becomes free, but the sheer volume of people meant we were practically shoulder-to-shoulder. It completely took away from the enjoyment of the sights, and all we wanted to do was get back to the peace of the hotel.
Original textTranslated by Google
6/8
Response from Property: 太感謝您把江南之行裏 “最喜歡”“唯一評價” 的認可給了我們!聽到您説當天果斷從景區民宿改選萬達美華,還對咱們的環境、床品、早餐都滿意,我們心裏滿是感動 —— 尤其知道您是帶娃自駕,“近檢票口”“停車位多” 能幫您少些奔波,這份貼心被您感受到,真的特別開心~也特別懂您的心情:白天西塘人少景美,哪怕熱點也能好好賞景,可傍晚免費後人擠人,就盼着趕緊回酒店歇腳。能成為您逛累後最想奔赴的 “舒心港灣”,是我們最榮幸的事。期待您下次帶娃再來江南,還能在萬達美華擁有滿分的住宿體驗,再次歡迎您呀!
suyich
Guestroom -View (Double Bed)
Stayed in Jul 2025
Couple
2 review
10/10
Outstanding
Posted on Aug 14, 2025
Our spontaneous trip to Xitang led me to book this hotel blindly, and overall, it was quite good. Since it was a weekday, the friendly front desk staff kindly informed us that entry to the scenic area is free after 5 PM. The hotel is situated deep within Xitang Ancient Town, quite a distance from the Xitang Tourist Service Center, which was a huge plus as it helped us avoid the large tour groups. Regarding the environment and facilities, there's a lovely lush green paddy field right next to the hotel, which was very pleasant to look at during our stay. However, the hotel's location is a bit secluded, so at night, I'd suggest taking a taxi or sticking to the main, well-lit paths within the ancient town. The room boasted screen mirroring, and I excitedly thought it meant a high-end projector, so I even brought my Switch and an HDMI cable! Turns out, it was just a TV-to-phone casting feature – a funny mix-up on my part, haha. The air conditioning in the room was perfect, making us want to just stay in and relax. Both the cleanliness and service were satisfactory. We arrived during the afternoon check-in rush, so there was a short wait, and with it being summer, there were quite a few noisy children. However, I believe they specifically assigned us a quiet room away from the commotion, which I really appreciated. Welcome fruits and mung bean soup are delivered to rooms after 5 PM, and after a day of exploring the ancient town, a bowl of the mung bean soup was incredibly refreshing and helped beat the heat. Lastly, I didn't take any pictures of the hotel's interior. Breakfast was quite standard, and the coffee was very ordinary, limited to just hot lattes and hot Americanos. The restaurant staff were all short-haired ladies; one cooked noodles, and another cleared tables. Being face-blind, I actually thought they were the same person! Given the mediocre coffee, we decided to order some takeout, and it was a pleasant surprise to have it delivered by a robot – pretty neat!
Original textTranslated by Google
Response from Property: 【高端酒店,假期特惠】尊敬的賓客:特別感謝您用這麼細緻的文字分享這次 “盲定” 的西塘之旅體驗!能在您臨時起意的行程中,成為一份 “總體不錯” 的選擇,我們由衷地開心。您提到工作日前台小姐姐細心告知 “下午五點後免費進場”,以及酒店在 “古鎮最裡麪,避開旅遊團” 的位置 —— 這正是我們想為賓客創造的 “清凈感”,既不耽誤逛古鎮,又能躲潮,前台的這份細緻,是團隊服務裏最温暖的註腳。酒店邊的稻田 “綠油油的很舒服”,也是我們格外珍視的自然景緻,能讓您在古鎮之外感受到一份田園愜意,特別好。關於位置偏、晚上建議繞行或打車的提醒,我們記下了,後續在入住時更清晰地告知夜間路線,讓出行更方便些“投屏烏龍” 這段讀來格外有趣!確實是我們沒説清楚 —— 房間裏是電視投屏而非專業投影,讓您帶着 Switch 興沖沖而來,卻有點小落差,實在抱歉~ 之後我們會在預訂訊息裏更明確,避免再鬧這樣的可愛誤會。不過聽到您説 “空調很舒服,窩在酒店不想出門”,又覺得這份小遺憾被舒適感彌補了,也算另一種圓滿呀。入住高峯時的等待、暑假的些許喧鬧,讓您有了小插曲,特別感謝您的理解。團隊特意為您選了安靜的房間,能讓您在喧囂外得一份清凈,這份用心被您感受到,就是最好的回下午五點後的歡迎水果和綠豆湯,本就是想等您逛完古鎮回來,用一份清甜解解暑氣,能恰到好處地幫到您,很開心。最後您提到的早餐普通、咖啡品類有限,我們都認真記下了 —— 早餐會增加鮮做餐品的比例,咖啡也會考慮豐富品類和口感,讓清晨的體驗更貼合期待。至於餐廳裏 “臉盲分不清的短髮阿姨”,其實她們是分工協作的夥伴,雖然看着像,但煮麪的認真、收桌的麻利,都是對服務的用心,下次您可以和她們打個招呼,説不定會發現她們的可愛呢~ 機器人送外賣能給您帶來 “小意外” 的驚喜,也讓我們覺得這份智能化嘗試很值得。您的每一個細節描述,都是我們優化的指南針。再次感謝您的坦誠與包容,期待下次您再來西塘時,能看到我們的進步,讓 “盲定” 變成 “篤定” 的選擇~
Windwoo
Guestroom -View (Double Bed)
Stayed in Jul 2025
Solo traveler
6 review
10/10
Outstanding
Posted on Aug 15, 2025
This was my first time visiting Xitang Ancient Town, and I'd been quite hesitant about whether to stay within the scenic area itself. After choosing this hotel, I realized I made an excellent decision. 1/ The hotel is perfectly nestled within Xitang Ancient Town, just a few steps from the Xitang Ferry Bridge ticket gate. It's incredibly convenient: if you get tired from exploring the town in the morning, you can easily pop back to the hotel for a rest before continuing your tour in the afternoon. (The scenic area ticket allows re-entry for two days, which is ample time to explore the entire ancient town.) 2/ The hotel's design beautifully embodies the classic Jiangnan garden style; walking through it truly feels like being in a traditional Jiangnan courtyard, with its elegant grey bricks, black tiles, white walls, and lush foliage. The rooms are simple yet full of ancient charm, with extensive use of wood, bamboo, and natural fibers. The low-saturation color scheme, combined with white walls and dark tiles, creates a very sophisticated ambiance. Nestled right by the river, it offers a tranquil 'waterfront living' experience. I was especially grateful for the room upgrade! Sitting on the terrace, with sunlight dappling through the leaves, brewing a pot of oolong tea, quietly watching the flowing water and listening to the birdsong – it offered a unique sense of refined pleasure. 3/ The hotel's facilities are quite comprehensive; whether you need laundry services or a gym, they cater to various needs. The hotel is very new, and the young, energetic staff members are just as vibrant as the hotel itself. They are always happy to answer any questions you have in detail. 4/ The hotel's breakfast quality is excellent, with a wide variety of options. I especially recommend the small wontons. The evening sweet soup and fruits were also delicious. But I *have* to give a special shout-out to the hotel's mung bean soup – it's absolutely fantastic and could easily be their signature item! After a long day of exploring, a bowl of it just made all my fatigue melt away. 5/ The scenic area itself can get quite crowded and noisy. The more I explored, the more I appreciated my wise decision to stay here. Instead of being amidst the hustle and bustle within the town, this hotel allowed me to truly immerse myself in the quiet, ethereal beauty of Jiangnan. This is a truly thoughtful hotel, and I will definitely stay here again on my next visit to the ancient town.
Original textTranslated by Google
Response from Property: 【人間曠野,古鎮悠悠】太感謝您花這麼多心思寫下如此細緻的好評!看到您從 “猶豫是否住景區內” 到認定這是 “很棒的決定”,還把酒店的位置優勢、江南風格、貼心服務和美食都一一細數,我們心裏滿是感動~您説幾步到渡船橋檢票口、逛累了能隨時回房休整,還提到枕水露台喝茶聽鳥鳴的雅趣,這些細節恰恰是我們想為住客打造的 “古鎮慢生活”;升級房型能讓您有這樣愜意的體驗,我們也特別開心~ 還有您誇的小餛飩、招牌綠豆湯,能幫您消散一天的疲憊,就是我們餐飲服務最暖心的意義~ 更懂您偏愛這份 “幽幽靜美” 的心意,能在熱鬧古鎮裏給您一處舒適清凈的落腳地,是我們的榮幸。期待您下次再來西塘,繼續在這江南園林式的小天地裏,慢品流水、再尋雅趣呀!
M430991****
Guestroom -View (Double Bed)
Stayed in Jul 2025
Family
1 review
10/10
Outstanding
Posted on Aug 13, 2025
1. The room was exceptionally clean and completely odor-free. The bedding and pillows were not only spotless but also incredibly comfortable. 2. Room service was superb. Shortly after check-in, a welcome fruit platter was delivered, followed by a sweet soup in the evening. 3. The breakfast buffet was fantastic, offering a delicious and extensive selection. 4. The hotel's ambiance was wonderful, with an elegant and distinctive central courtyard garden. There were also plenty of recreational facilities. 5. A special mention goes to the shower and bathroom. While dry-wet separation is common, the fact that both had windows was a truly pleasant and unexpected surprise. 6. Overall, this is the most comfortable hotel I've stayed in during my visits to Hangzhou, Wuzhen, and Xitang.
Original textTranslated by Google
Response from Property: 【臨胥河畔,枕水而眠】尊敬的賓客: 讀到您如此細緻入微的好評,我們的心中充滿了難以言喻的温暖與感動!您用六個 “特別” 為我們勾勒出完整的入住體驗,每一條都像一份珍貴的禮物,讓我們深知所有的用心都被認真感知着。您説 “特別特別乾淨,房間無任何異味,床品枕頭不僅乾淨而且舒適”—— 這是我們對居住品質最樸素也最堅定的追求。從清潔標準的嚴格執行到床品的精心挑選,我們始終相信,乾淨舒適的休憩空間是好體驗的起點,能讓您在旅途裏全然放鬆,便是這份堅持的意義。
M244555****
Elegant Room -View (2 Beds)
Stayed in Jul 2025
Family
5 review
10/10
Outstanding
Posted on Aug 6, 2025
We visited Xitang Ancient Town with our kids during the summer vacation. After sifting through many hotels and B&Bs online, we settled on this one, and we were quite pleased with our choice upon arrival. Its location is fantastic, right at the ancient town's entrance, and it's also very close to the bar street for evening strolls. The room amenities and cleanliness were excellent. My only minor gripe is that the laundry room only has a single washing machine, which can sometimes lead to a bit of a wait. Breakfast was also good.
Original textTranslated by Google
Response from Property: 【沁心庭院,俯瞰夜景】親愛的朋友,感謝您入住西塘萬達美華度假酒店,洗衣房24小時自助開放,如果有需要可以致電前台協助洗衣服務哦~再次感謝您提出寶貴的意見!我們始終相信:用心服務沒有標準答案,但“把客人放在心上”就是最好的答案。期待與您再續這份信任,讓管家繼續守護您的每一次出行~總經理:Anne