Four Points by Sheraton Jiaxing

Seriously, just book the family room at Four Points by Sheraton Jiaxing! I have to give a huge shout-out to Miss She She. She was super responsive when I asked about the DIY activities and check-out time, explaining all the details perfectly. She saved me so much hassle! The family room decorations and the DIY activities at the lobby bar were a hit with the kids. My little one had an absolute blast. This stay was definitely a perfect 10/10! 💯

The hotel is conveniently located near the Yaohan business district, with a riverside green belt right downstairs. It's also easy to access the expressway for trips to Puyuan and the South Station. The hotel rooms and hallways are quite spacious, and the soundproofing is good. Our room faced the interior, and although there were many AC units on the podium, we barely heard anything once the windows were closed. Even the sound of doors opening and closing in the hallway in the morning wasn't very noticeable. In terms of facilities, the two 1.5-meter beds are generally suitable for families traveling with older children. As it's a Four Points, it has all the essential amenities, but they are a more basic version. The male staff member in the blue suit in the lobby was very enthusiastic. When the young lady at the front desk wasn't sure about the location of the Zicheng historical site and Nanhu Lake, he overheard and proactively came over to provide more details. Thumbs up!👍🏻

The room was clean and spacious, with a nice view from the window. The hotel staff were all very welcoming.

The rooms and beds were quite spacious, but nothing really wowed me. Let me mention a few things I wasn't happy with. The so-called 'kids' paradise' at this family hotel was just a tiny inflatable bouncy castle – quite a letdown. The towels and bath towels were a bit old. In one room, there were only a few tissues left in the box. I'd specifically requested a non-smoking room, but one of the rooms had a distinct smoke smell upon entering. Also, I'm not sure if the booking deposit was collected by the hotel or the platform. Firstly, they charged the room fee again during check-in, plus a security deposit. Secondly, after checking out at noon, the booking deposit wasn't returned until I chased them for it in the afternoon.

They upgraded me to a river view room overlooking the Grand Canal, and the scenery was absolutely beautiful. I arrived very early that day and they let me check in at 10 AM. The front desk staff, both the young lady and gentleman, were very kind and responded quickly to my requests. It's also very convenient for getting around, whether by taxi or public bus.

Close to Jiaxing Airport. The hotel is located right by the road, with a river across the street. It looks a bit out of the way, but the cherry blossoms downstairs were in full bloom, which was lovely. The breakfast was quite rich. Not bad at all.

The hotel room was quite spacious and well-equipped, and it's conveniently located near several attractions. Breakfast was decent. The vegetarian restaurant was a nice touch. However, it's quite close to the elevated highway, and the soundproofing of the windows isn't great, so it can be a bit noisy.

The hotel is quiet and the staff are nice.

Family trip, the hotel is located in the city center, and parking is convenient. The best part is that both twin beds are 1.5 meters, which is great! The cleaning staff (auntie) was very enthusiastic, and the front desk check-in was highly efficient. The hotel only has an outdoor swimming pool, which is a shame because we couldn't swim in winter. The breakfast is more Chinese style; although the variety isn't super extensive, it's enough.