Anonymous User
It's already a significant plus that a star-rated hotel allows dogs, so while there are understandably some limitations on freedom, they are acceptable. Check-in requires pet vaccination records and a pet cleaning fee (which was already included in the room rate, so I'm not sure of the exact amount).
**Bringing Dogs Indoors:**
Dogs are not allowed to walk on the floors inside the hotel (a rule I've never encountered before, but I can understand it, given the high maintenance cost of carpets – it's a 'live and let live' approach for peaceful human-dog coexistence). However, the front desk provides trolleys at check-in. Dogs are not permitted in public areas like restaurants.
**Bringing Dogs Outdoors:**
The outdoor areas boast several small gardens and a large lawn. During off-peak walking times (not early morning or evening), there aren't too many people around, allowing dogs to run freely (as long as they don't disturb others). A dedicated pet access lane near the pet-friendly rooms leads directly outside, making dog walks very convenient.
**Dog-Friendly Rooms:**
The pet-friendly rooms are located in a corner and aren't particularly spacious. They come equipped with a crate, dog bed, food/water bowls, pee pads, and even doggie diapers. (A minor hiccup: upon check-in, none of the pet supplies were in the room, but the front desk promptly delivered them after I called). When a pet is in the room, a 'Pet Inside' sign must be displayed on the door.
Overall, it's probably best suited for dogs that are comfortable being left alone in the room.
**Human-Friendliness:**
Even with its pet-friendly focus, the hotel largely maintains Hilton's basic quality standards for human guests.
Upon check-in, guests receive Hilton cookies (another minor issue: they weren't offered initially, but I got them after requesting at the front desk). The cookies were warm, large, and delicious. Breakfast offers a wide variety of choices with good flavor, and the availability of takeaway cups for coffee was a huge plus for a coffee lover like me.
The hotel features a Chinese restaurant, Western restaurant, seafood hotpot, and a lobby bar that serves coffee by day and drinks by night. I didn't get a chance to try them all, but the seafood hotpot was decent, and the evening drinks at the bar were also good.
There's a swimming pool, though it seems to be independently operated. During peak hours, it gets very crowded. The water quality was average, and the facilities and service didn't quite live up to a star-rated hotel's standard. It was fine for a quick dip.
There are plenty of parking spaces, both above ground and in the underground garage. A particularly great feature is that parking is also available right next to the pet-friendly access lane, which effectively separates human and pet traffic and makes getting your dog into and out of the car very convenient. They offer fast, slow, and Tesla supercharging stations, but I found the fast chargers weren't working properly.
The room facilities are a bit dated. There's no complimentary minibar, but room service is available. The TV only allowed channel surfing (no screen casting), and the toilet wasn't smart. The cleanliness of the pet-friendly room was just average, which is understandable. It wasn't sparkling clean, but it wasn't terrible either.
Overall, it's a Hilton property that offers good value for money.
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