Blue Horizon Hotel (yingxiongshan)

On our first day, we found the duvet for our child was dirty. We asked the front desk to change it, and they brought us a duvet cover and duvet separately, asking us to put it on ourselves. The Wi-Fi in the room was constantly buffering and we could never get a stable connection. The location is good, but for everything else, I'd recommend looking at other hotels.

The only thing that was acceptable was the welcome fruit plate. The room was old, the air conditioning was too poor, I woke up from the cold at night and added a quilt. Ctrip reminded me to delay check-out until 16:00, and urged me to move my things at 2:00.

My colleagues and I attended the bidding and checked into the Blue Ocean Hotel on Yingxiongshan Road. It has a superior location, convenient transportation and rich breakfast. The next morning, we placed an extension order and went to the front desk to complete the formalities. However, when it was time to check out, the front desk called to inform us that the order on the website was cancelled. Because I was busy preparing the bidding materials and I had already paid the fee, the front desk didn't understand the situation and called to ask. So I hung up the phone angrily and went to the front desk and said a lot of unpleasant things, but Chen Liming, who was in charge of the reception, kept saying sorry and explained to me carefully. After calming down, I asked my colleagues and found out that we made a mistake and misunderstood them. I am very grateful to Chen Liming, this guy, who kept a smile and apologized to us. He helped us analyze the problem from our perspective, quickly found out the cause of the problem, and actively solved it. Thank you for his sincerity and giving us "courtesy" and "reason". The Blue Ocean people are really great and will continue to support us.

I came to the hotel to attend a meeting. In the morning, I found that the buttons of my clothes had fallen off. I looked for a place in the hotel where I could sew clothes and borrow needles and thread. As a result, I went to the staff locker room and met Zhu Tiantong, a front desk employee. He enthusiastically led me to the front desk, helped me sew and found a hanging iron to help me iron. His skills were great! Thank you very much. The service of Blue Sea is really great. Think about what the guests think and be anxious about what the guests are anxious about. Decisively refunded the previous hotel and chose to stay. The room is spacious and bright, the breakfast is rich, and the service staff is warm and polite. The experience is particularly good. Blue Sea is our first choice for staying in the hotel in the future!