Mercure Jinan west railway station

First off, the room I booked and the room I was given were nothing like the promotional pictures. I seriously suspect false advertising. They said it was an upgrade, but the staff also showed me the room I originally booked, and none of the rooms matched the pictures. Second, the shower drain was completely clogged, so I was standing in a pool of water while showering. Third, there were hairs on the sofa, which I forgot to take a picture of. Fourth, the staff seemed half-asleep during check-in. Overall, it was quite a disappointing experience.

I booked this hotel because it looked very close in a straight line on the map. However, if it's your first time here, following the navigation will completely disorient you. The standard route forces you through an underground passage, constantly telling you you're going the wrong way. You can see the hotel's sign right above you, feeling like it's within arm's reach, but then you see the surrounding taxi lanes blocked by iron fences, making it seem impossible to get through – it's enough to make you lose your mind. I had to ask a passerby, a security guard, for help. Luckily, people from Shandong are warm and hospitable; he patiently guided me and even moved the fence so I could take the ground-level pedestrian path, which made it much closer. This short distance ended up taking over half an hour. After familiarizing myself with the surroundings the next day, I realized the hotel is actually just a 10-minute walk from the train station. The hotel looks tall, but the usable floors aren't very high. There are many tall buildings around the train station, so there's no real view to speak of, apart from air conditioning unit frames. I originally planned to extend my stay for another day, but after quickly checking off a few must-sees, I decided to leave early. **Facilities:** Acceptable **Hygiene:** Acceptable **Environment:** The surroundings are a parking lot, charging stations, and food delivery scooters – a bit chaotic.

The room was spacious and clean, and the environment was great.

The Mercure Hotel was such a great experience! It was a ten-minute walk to the hotel, and the room was super spacious, clean, tidy, and comfortable. The breakfast was rich and delicious. I really wished I could have stayed a few more days. Definitely a five-star review!

The room was spacious and very clean, with a good selection of complimentary water and drinks. The bathroom had a great dry and wet separation. It's super close to the high-speed train station, just a 5-minute walk. Highly recommended!

The room was spacious and quiet, and it smelled really nice. The front desk service was excellent, making for a very pleasant stay.

The hotel is conveniently located near the high-speed train station, making travel easy. It's very quiet, and the service attitude is excellent. The bedding is comfortable and odor-free, and all the facilities are complete and functional. It offers great value for money, and overall, it was a very pleasant stay. Even though I only stayed one night, I truly recommend it.

Great location, upscale decor, clean and hygienic, with excellent service!