No. 165 Jiefang Road (East End of Quancheng Road), Lixia District, Jinan, Shandong, 250013, ChinaView hotel details
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Guest Reviews of Zhonghao Grand Hotel
9.5/10
Outstanding
8671 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.5
Amenities9.3
Service9.7
Cleanliness9.6
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All reviews(8671)
Positive reviews(8607)
Reviews with photos/video(2109)
Delicious breakfast(1472)
Close to scenic area(700)
Friendly front desk staff(600)
Perfect for kids(225)
Delicious buffet(194)
Secluded lake view(54)
Negative reviews(64)
Keaidexiaokeaiaii
Comfy Suite - Triple Occupancy
Stayed in May 2026
Family
36 reviews
10/10
Outstanding
Posted on Jul 5, 2026
Excellent hotel with a fantastic breakfast spread, covering both Chinese and Western options. A special thank you to the hotel for noticing my large family and, anticipating we might not have enough, kindly providing double portions of fruit and even a fridge magnet! It was a very pleasant stay!
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Response from Property: 【❤樓下是護城河❤】感謝您的暖心好評,很高興豐富齊全的中西式早餐和貼心的小禮品能讓您全家收穫愉快的入住體驗,我們會持續用心做好暖心服務,期待您一家人再次光臨中豪大酒店!
Guest User
Business 2-Bed Room
Stayed in May 2026
Family
2 reviews
10/10
Outstanding
Posted on Jun 21, 2026
The hotel's location is excellent, very close to Daming Lake and Baotu Spring. The rooms are spacious and well-equipped, and the shower has plenty of hot water. The breakfast offers a wide variety of options and tastes great.
Original textTranslated by Google
Response from Property: 【❤有漢服體驗服務❤】尊敬的賓客,感謝您的好評!酒店地處市中心,步行即可抵達大明湖、趵突泉等景區,客房空間寬敞,衞浴熱水充足穩定,早餐持續豐富品類、把控餐食口味,我們會繼續保持品質,期待您再次光臨!
sdzhangy
Deluxe Room (2 Beds)
Stayed in May 2026
Business traveler
1 reviews
7.0/10
Posted on Jul 3, 2026
The hotel's location is great; turn right out the door and you're at the moat. A 20-minute walk along the river takes you to Quancheng Square, and you'll find famous springs like Black Tiger Spring along the way. In the mornings, you can see locals filling up bottles and containers with spring water. The front desk service could be improved; they seemed sluggish and didn't smile. Housekeeping, however, was better than the front desk, especially He Lili, who was very attentive. The parking attendant was responsible and easy to communicate with. The room facilities are a bit dated, which is understandable for an older hotel. There are too few washing machines, and I suggest adding more.
Original textTranslated by Google
Response from Property: 【❤免費寄存行李❤】尊敬的賓客,非常感謝您抽出寶貴時間留下詳實客觀的入住評價。很高興酒店優越的地理位置得到您的認可,出門便是護城河,步行可達黑虎泉、泉城廣場,能近距離感受本地接泉水的煙火氣息,這也是我們得天獨厚的優勢。針對您提出前台服務狀態不佳、缺少笑容、精神不足的問題我們高度重視,會立刻組織前廳全員專項服務培訓,規範儀容儀態、微笑待客,強化服務主動性,整改服務短板。十分欣慰客房賀麗麗細緻周到、停車場師傅認真負責的工作能讓您滿意,我們會對兩位工作人員予以表揚激勵。酒店作為老牌酒店,部分設施存在年代感我們充分理解,後續會分批次對客房硬件進行翻新升級;同時您提出洗衣機數量不足的建議我們已做好記錄,會反饋後勤部門評估增設方案,優化住客配套便利設施。期待下次蒞臨時,能感受到我們全方位的服務改善,靜候您再次光臨。
Guest User
Deluxe Queen Room
Stayed in May 2026
Family
13 reviews
10/10
Outstanding
Posted on Jun 20, 2026
The hotel's location is fantastic, right near Kuanhouli and Jiefang Pavilion. They provided complimentary fruit and a small gift, and the room itself was excellent. Breakfast was abundant and delicious, and the service was attentive and thoughtful. Highly recommend for families with children.
Original textTranslated by Google
Response from Property: 【❤City Walk濟南老街❤】尊敬的賓客,感謝您的真誠好評!酒店緊鄰寬厚裏、解放閣,出遊逛街十分便利,很高興歡迎水果與貼心小禮品、舒適的客房、品類豐富可口的早餐能讓您和孩子滿意。我們會持續提供細緻貼心的親子服務,十分適合帶娃出行,期待您下次帶寶貝再來入住!
Guest User
Deluxe Suite
Stayed in May 2026
Traveling with friends
35 reviews
10/10
Outstanding
Posted on Jun 23, 2026
On a road trip to Shanxi, we passed through Jinan. The hotel is located right by the moat, so we enjoyed a nice walk along the river after dinner, admiring the beautiful night views. The next day, it was just a short stroll to the lake, but we only got to explore half of it as we had to hit the road again.
Original textTranslated by Google
Response from Property: 【❤小童1.5米以下早餐免費❤】尊敬的賓客,感謝您選擇我們酒店短暫駐足歇腳!酒店緊鄰護城河,飯後沿河散步觀賞泉城夜景十分愜意,步行可達大明湖,地理位置得天獨厚。很高興能為您自駕旅途增添一段舒心美好的回憶,祝您接下來前往山西一路旅途順遂,平安喜樂,下次再來濟南歡迎再次入住!
Guest User
Family Twin Bed Suite (1 Double Bed, 1 Single Bed + Tent + Two Bathrooms)
Stayed in May 2026
Family
1 reviews
10/10
Outstanding
Posted on Jun 8, 2026
The location is super convenient, really close to all the attractions, and it's surprisingly quiet at night. A special shout-out to two housekeeping staff, Gao Xiujuan and Zou Fufang, who diligently delivered complimentary fruit and drinks in the evening – it was a really warm and thoughtful touch.
Original textTranslated by Google
Response from Property: 【❤City Walk濟南老街❤】感謝您的好評!很高興酒店優越的位置和安靜的環境能讓您住得舒心,也特別感謝您對高秀娟、鄒福芳兩位同事暖心服務的認可,我們會把這份誇獎轉達給她們。我們會繼續用心服務,期待您再次光臨中豪大酒店!
Tarot.Y
Queen Room with Lake View
Stayed in May 2026
Couple
25 reviews
9.2/10
Great
Posted on Jun 8, 2026
Every time the hotel has a crayfish festival, I come to stay for a night. This time, I got upgraded to a suite, which was pretty nice. The room service staff, Gao Xiujuan and Zou Fufang, were great; they promptly brought extra water and blankets when requested. The only issue was that the breakfast items weren't replenished in a timely manner. The chilled milk was gone when I arrived, and even after I mentioned it to the staff, it wasn't refilled by the time I left.
Original textTranslated by Google
Response from Property: 【❤City Walk濟南老街❤】尊敬的賓客,感謝您一直以來對酒店的支持,每逢小龍蝦節都選擇我們,我們倍感暖心。很高興套房入住體驗讓您滿意,也特別感謝您對高秀娟、鄒福芳兩位同事的肯定,我們會把您的誇獎轉達給她們。對於早餐涼牛奶補給不及時的問題,我們深表歉意,已立刻對接餐飲部門優化補餐流程,加強現場巡查,避免類似情況再次發生。您的建議是我們進步的動力,期待下次小龍蝦節再與您相遇,祝您一切順利!
Suzhoudalu
Enjoyable Smart Double Bed Room (Xiaodu Smart Speaker + Electric Curtains + King Koil Mattress)
Stayed in May 2026
Business traveler
49 reviews
10/10
Outstanding
Posted on Jun 5, 2026
I booked a smart king room, and the front desk staff upgraded me to a newly renovated suite from a few years ago. Since it was recently renovated, it was very clean – excellent! I always stay at Zhonghao when I go to Jinan; the environment is really good. Both the floor staff and front desk staff are very friendly. The breakfast offers a good variety, but it's not as good as before. The cleanliness of the tables really needs improvement; they were sticky and had oil stains.
Original textTranslated by Google
6/7
Response from Property: 【❤酒店對面是寬厚裏小吃街❤】尊敬的賓客:您好!非常感謝您選擇山東中維中豪大酒店度過您的濟南之旅。每一位中豪人自始至終秉承着“真誠用心”來服務每一位賓客,這正是我們一直堅持的工作原則,我們努力着讓每一位來中豪的每一位賓客滿意。我們衷心的希望在不久的將來能與您在濟南中豪大酒店再度相聚,無論您是休閑度假還是商務出行,濟南中豪大酒店都將是您來濟南的最佳選擇,必定物超所值。祝您工作順心,生活愉快!
Guest User
Deluxe Room (2 Beds)
Stayed in Apr 2026
Family
19 reviews
10/10
Outstanding
Posted on May 30, 2026
They not only gave us a gift but also a fruit welcome basket. The breakfast was plentiful, the bed was very soft, it was clean and hygienic, and the service was thoughtful.
Original textTranslated by Google
Response from Property: 【❤贈送深夜一碗粥❤】尊敬的賓客,感謝您的好評!貼心伴手禮、豐盛早餐、舒適床品和整潔環境能讓您滿意,我們倍感欣喜。我們會持續做好服務,期待您再次光臨!
Guest User
Deluxe Room (2 Beds)
Stayed in Apr 2026
Other
2 reviews
10/10
Outstanding
Posted on Jun 7, 2026
The hotel has convenient parking and is close to attractions like Black Tiger Spring, Baotu Spring, and Daming Lake, making it easy to get around. The breakfast is rich and varied, and the front desk staff are warm and attentive. Highly recommend staying here.
Original textTranslated by Google
Response from Property: 【❤City Walk濟南老街❤】尊敬的賓客:您好!非常感謝您給予的肯定和讚許。您的滿意將是我們全體同事不斷提升自身服務質量的最強有力的激勵。能邀請您再次光臨是我們的榮幸,謹藉此機會祝願您和您的家人身體健康、萬事順心!
Anonymous User
Queen Room with Lake View
Stayed in Apr 2026
Couple
7 reviews
10/10
Outstanding
Posted on May 23, 2026
The hotel is very clean, and the staff are friendly. They even gave us a small gift! It's super convenient, close to all the main attractions. Breakfast was also very plentiful! Our lake-view room had a great view of Daming Lake and Chaoran Tower. Plus, it's within walking distance of several spring sites.
Original textTranslated by Google
Response from Property: 【❤免費寄存行李❤】尊敬的賓客您好,感謝您的真誠好評,酒店始終用心做好客房衞生打理,精心準備多樣豐盛早餐,全體員工也始終秉持熱忱友善的態度用心服務,我們會一直保持這份良好狀態,期待您再次前來入住!
Guest User
Deluxe Queen Room
Stayed in Apr 2026
Traveling with friends
61 reviews
10/10
Outstanding
Posted on May 14, 2026
Had a fantastic stay! The room was spacious, clean, and tidy, and the moat was right downstairs. It was also conveniently located not far from the attractions. The service was attentive, and parking was easy. The breakfast, in particular, was excellent with a great variety and delicious food.
Original textTranslated by Google
Response from Property: 【❤免費借用小童推車❤】尊敬的賓客,由衷感謝您的滿滿好評,房間寬敞整潔居住舒心,緊鄰護城河景緻宜人,臨近各大景點出行便利,店內服務細緻周全且停車便捷,酒店早餐品類豐富口味俱佳,我們定會繼續堅守品質用心服務,期待您再次蒞臨入住!
Guest User
Deluxe Queen Room
Stayed in Apr 2026
Family
6 reviews
10/10
Outstanding
Posted on May 8, 2026
This is an older, classic hotel. The housekeeping was prompt, and the hotel's location is super convenient for getting to all the attractions. All the staff members were really friendly and helpful. They provided fresh fruit every day, and the breakfast spread was impressive.
Original textTranslated by Google
Response from Property: 【❤共享洗衣房❤】尊敬的賓客,非常感謝您細緻又走心的好評!酒店作為老牌底藴酒店,始終用心做好客房衞生保潔,每日及時清掃維護整潔入住環境。地理位置優越,臨近各大景點,出行遊玩十分便捷。酒店各部門員工始終秉持熱情貼心的服務初心,每日新鮮供應時令水果,早餐品類豐富、食材新鮮可口。我們會繼續堅守品質、優化服務,期待您下次再來入住,祝您旅途順遂、生活美滿!
Guest User
Executive Suite - Triple Occupancy
Stayed in Apr 2026
Family
9 reviews
10/10
Outstanding
Posted on May 3, 2026
The room was clean with no strange odors. Complimentary fruit and thoughtful room service were provided, and the staff were very attentive.
Original textTranslated by Google
Response from Property: 【❤共享洗衣房❤】感謝您的暖心好評!客房乾淨整潔、無異味,貼心的歡迎水果和細緻周到的客房服務,能讓您感受到滿滿的用心與温馨我們倍感榮幸。我們會繼續堅守衞生品質與暖心服務,把每一處細節做到更好,期待您再次光臨,祝您旅途愉快!
Guest User
Executive Room (Double Bed)
Stayed in Apr 2026
Couple
1 reviews
10/10
Outstanding
Posted on May 2, 2026
This hotel truly embodies the hospitality of Shandong! From check-in to check-out, and even interactions with the floor staff, there were delightful little surprises and gifts every time. I almost felt a bit embarrassed! A huge thank you to the 19th-floor staff and the front desk team. The room was clean, breakfast was delicious, and the service was just superb. I highly recommend everyone to stay here. It's also within walking distance to several major attractions – a perfect choice!
Original textTranslated by Google
Response from Property: 非常感謝您走心滿滿的暖心好評,讓我們倍感榮幸與鼓舞,我們一直用心踐行好客山東的待客之道,從入住辦理、樓層服務到退房全程貼心相伴,為您準備的小驚喜和小禮物衹是一點心意,能得到您的喜愛我們十分開心,由衷感謝您對 19 層樓管和前台工作人員的認可,酒店始終嚴格把控客房衞生整潔度,用心豐富早餐品類口味,依託優越地理位置緊鄰各大景點步行出行十分便利,能成為您出遊的完美選擇我們倍感珍惜,我們會繼續堅守服務初心、保持品質水準,期待您再次光臨入住,也祝您旅途愉快萬事順心!