Song Hotel Jinan Fengming

First of all, the environment and hardware facilities are good. But the service I have to say is terrible! I'm just sorry for the 3K price! First of all, we went by car and arrived at the entrance of Songpin Hotel. Then a service staff came over. I asked where the car was parked. She pointed it. Then we got off the car and took out our luggage and walked to the door. The staff said that we can't enter the door, so we need to call a shuttle to take our luggage to Shiboge next door. I asked her if I could put my luggage here first? She said there was a shuttle anyway. This is not to mention, when we checked in, we entered the room, the room was not cleaned, look at the obvious stains I saw when I took a shower and changed my bathrobe at night. Then I ordered the hotel to deliver food in my room at night. Half an hour after I ordered, the restaurant service staff called me and said that there was no pasta with bolognese sauce, and replaced me with pasta with cream, but I still had to wait half an hour. Hours later, I asked her if the other meals were ready. The child was hungry. Can I send the other meals first? She said yes, but she still sent all the meals together in 40 minutes. The funniest breakfast on the second day, Song Pin's cafeteria was closed. We who lived in Song Pin also went to Shiboge for dinner, and then went to the cafeteria, there were no seats, we had to wait for a table outside, and then we waited for a seat, The result is that there are no clean seats, why can't you clean up and let the guests in? I understand that during the epidemic, it is probably for epidemic prevention, but the problem is that the hotel Songpin is now full, why not open Songpin's cafeteria? Since it is necessary to gather the guests of the two hotels to dine together, why are the passenger flow and reception capacity not taken into account? So speechless, this service, I'm really sorry for the price of 3K a night!

I came to visit the shop on the weekend, this hotel can have a holiday atmosphere without leaving home, it really is hidden in the city, and it can make people feel relaxed when they arrive. Although there was a problem in the connection of check-in time, the professional duty manager quickly solved this episode. Fortunately, it did not affect the mood, and I can come often in the future!

The environment is very good and the service is also very good

Room size is large. Beautiful setting for gatherings. The environment and service are very good. The service of the butler at the front desk is very thoughtful. I like the housekeepers Xiaopan and Fan Wenya! will also choose to stay.

The room is very spacious and comfortable with a small yard. When we checked in, the central air conditioner was turned on in advance. The room was very warm. You can call the front desk to arrange a shuttle bus to get in and out. The service is great and very convenient.

I am very satisfied with the check-in experience. The room is clean and tidy, and the sound insulation effect is also good. The front desk and breakfast staff and the cleaning lady are very warm and thoughtful. Will choose here next time with children

The environment did not say very good! It's also very comfortable to walk at night ~ the room has a slight smell, which is acceptable! Mainly because of the rainy season, it is relatively humid, especially in the bedroom. Elderly people at home may mind it, but young people can't feel it! The sofa in the living room can be turned into a big bed, which is very convenient

Very satisfied with a stay, the children had a great time, every service staff was very meticulous and thoughtful, especially thanks to Zhang Ziyang and Li Tao at the front desk, I will definitely bring my family together next time😀👍👍 🔔Service: Satisfied 🍃Environment: Satisfied 🧹 Hygiene: Satisfied 🚗 Traffic: Satisfied

Fengming Hotel is as good as ever. It is the only villa hotel in Jinan. It is especially suitable for a family, or to chat with three or five friends, drink tea, and have the hotel's buffet in the evening. The Christmas buffet dinner is sumptuous and of high quality. good! Special thanks to the beautiful and generous manager Gao Hualei for his considerate and enthusiastic service, and to manager Li Tao!