Melia Jinan

Melia Jinan Reviews

Melia Jinan

No. 2477 Qizhou Road, Huaiyin District, Jinan, Shandong, 250000, ChinaView hotel details
Melia Jinan
Melia JinanMelia JinanMelia Jinan
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Guest Reviews of Melia Jinan

9.5/10
Outstanding
3264 reviews
Verified reviews
Location9.6
Amenities9.4
Service9.5
Cleanliness9.5
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All reviews(3264)
Positive reviews(3221)
Reviews with photos/video(322)
Convenient location(374)
Easy to get around(338)
Close to train station(182)
Delicious breakfast(177)
Friendly front desk staff(176)
Perfect for business trips(117)
Excellent afternoon tea(20)
Nice bathtub(17)
Negative reviews(43)
Guest User
Melia Guestroom Twin
Stayed in Jul 2026
Family
7 reviews
10/10
Outstanding
Posted on Aug 24, 2026
The hotel is conveniently located near Jinan West Railway Station, though a bit far from the city center. It's clean, well-equipped, and the service is great. The bedding is also very comfortable.
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Response from Property: 【毗鄰西站】【乾淨衞生】【服務周到】尊敬的客人,您好!感謝您選擇入住濟南綠地美利亞酒店,並分享寶貴的入住體驗。很高興得知您對酒店的環境衞生、設施配置以及服務質量給予肯定,同時也認可床品帶來的舒適睡眠體驗。關於您提到的與市區距離問題,我們也理解不同出行需求的側重點差異,酒店選址將為賓客提供相對便利的交通條件。再次感謝您的支持與認可,期待您再次光臨,繼續為您帶來更優質的入住體驗。
Liuxianshengchaojilvxingriji
Melia King Room
Stayed in Jul 2026
Couple
66 reviews
10/10
Outstanding
Posted on Aug 27, 2026
Great value for money, beautiful environment, clean and tidy, convenient transportation, excellent service, five-star service, absolutely loved it, spotless and hygienic, and refreshing air!
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Response from Property: 【體驗極佳】【乾淨衞生】【服務周到】尊敬的客人,您好!非常感謝您對濟南綠地美利亞酒店的認可與喜愛。得知您覺得酒店物美價廉、環境優美、乾淨整潔,且交通出行便利、服務體驗細緻周到,我們深感欣慰。我們也將繼續用專業與用心的態度,維護每一處環境的整潔與舒適,讓每位賓客都能擁有清新愜意的入住感受。期待您的再次光臨,祝您生活愉快!
Guest User
Melia King Room
Stayed in Jul 2026
Business traveler
9 reviews
8.0/10
Very good
Posted on Aug 17, 2026
The food was quite disappointing. The buffet setup was messy, and I wasn't sure if what was in the congee pot was even edible. The staff on duty seemed lazy and spoke in a harsh tone, which is really not what you'd expect from a hotel of this caliber. There's a reason for the low rating.
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Response from Property: Dear Guest, Thank you for choosing the Jinan Greenland Melia Hotel and sharing your dining experience. We sincerely apologize for your feedback regarding the unsatisfactory food, the uncomfortable arrangement of the food at the buffet counter, and the fact that the communication and attitude of the service staff did not meet your expectations for a five-star hotel. Your feedback reflects our shortcomings in the execution of details and service standards, and we will learn from this to continuously improve the overall experience. Thank you again for your feedback, and we look forward to providing you with a more satisfactory stay in the future.
Guest User
Oxygen Bar Sleep Room (Ion Oxygen Bar + Purification and Oxygen Enhancement + Panoramic Breathable Window)
Stayed in May 2026
Business traveler
1 reviews
10/10
Outstanding
Posted on Jun 26, 2026
Good location , really nice and helpful stuff, all of them ! Very comfortable bed , like a cloud . But most of all - The breakfast .. it was so good , with Spanish touch of course , and special thanks goes to Roger Ghael - best omelet I ever had ! Brava ! I had two by the way .. Thank you all !
Response from Property: 【毗邻西站】【早餐美味】【服务周到】Thank you so much for your lovely review! We’re thrilled to hear you loved our prime location, the attentive and helpful team, and our ultra-comfortable cloud-like beds.It means a lot that our Spanish-style breakfast impressed you deeply. We will definitely pass your warm compliments to Roger Ghael—he’ll be overjoyed to know his omelets are your favorite, and we’re glad you enjoyed two servings!We will keep maintaining our service and breakfast standards. Hope to welcome you back soon for more delicious omelets and a wonderful stay again!
Fabbygun
Premium Room
Stayed in May 2026
Solo traveler
146 reviews
8.7/10
Very good
Posted on Jun 22, 2026
Close to the high-speed rail station, I've stayed here multiple times and have always been satisfied. However, this time I booked a panoramic room but didn't get it, I'm not sure why. Also, the welcome drink wasn't offered.
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Response from Property: 【毗鄰西站】非常感謝您多次選擇我們酒店,長久以來的認可我們十分珍惜。對於本次入住出現房型安排不符、未提供歡迎飲品這兩處疏漏,我們誠懇向您致歉。我們會立刻核對預訂與客房分配流程,排查出錯原因,規範歡迎禮遇發放標準,避免同類問題再次發生。十分抱歉此次細節影響了您的入住感受,期待下次到店能為您帶來無瑕疵的完美體驗。
81-phantom-pain
Melia Guestroom Twin
Stayed in Apr 2026
Other
53 reviews
10/10
Outstanding
Posted on May 4, 2026
This is an older, well-established hotel located right next to Jinan West Railway Station. The rooms are nice and fully equipped, and the public areas are spacious. The breakfast offers a good variety. Being next to Jinan West Station, it's incredibly convenient to walk to the station, which is a huge plus for anyone traveling from there. The area around Jinan West Station is quite lively, and despite being a new district, it has plenty of shopping and dining options. The only downside is that it's a bit far from Jinan's traditional tourist attractions, about a 30-minute drive or taxi ride, which could be longer on holidays. However, with subway access, it's still manageable. The hotel has a small, free outdoor parking area, which is a small traffic circle with limited spaces. The underground parking is shared, so you'll need to get a validation ticket from the front desk each time. The rooms are spacious, though the design clearly shows its age. The lighting is a bit dim, and there are no adjustable light modes. Still, overall, it's very good, offering a safe, umbrella, and refrigerator. Unlike newer hotels with thick, firm mattresses, the twin beds here have moderately soft and incredibly bouncy mattresses, making for a very comfortable sleep. During my stay, Jinan's weather was pleasant, and sleeping with the windows open was just right; sometimes I even needed to close them at night, which was nice. The bathroom features a convenient double-sink design, and the shower has excellent water pressure. The water temperature is surprisingly amazing, which is a big plus for a high-rise building. The rainfall showerhead is installed in the ceiling, and the water still feels hot when it reaches you – truly fantastic! This alone sets it apart from many other high-rise hotels. Breakfast is served on the second floor of the hotel, starting quite early at 6:30 AM. However, at this time, some preparations are still underway, and not all dishes are fully ready, so it's better to go around 7:00 AM. The breakfast restaurant is very large and has plenty of tables. The breakfast selection is quite rich, but surprisingly, they don't offer Jinan's famous 'Bazi Rou' (braised pork), which is a bit unusual for a hotel in Jinan. They provide several hot dishes, which are well-prepared but not particularly outstanding. There's a live cooking station for wontons and noodles; the noodles vary daily, but the sauce tends to be a bit bland. They also have a unique 'egg bun' (similar to an omelet) at the fried egg station. They don't usually make it proactively, but you can ask a staff member to prepare it for you on the spot, which takes about 3 minutes. If you pair it with bacon, sausage, and beans, you've got a classic Western breakfast. The drinks offered at the restaurant are good, and with ice, they're even better. The hotel service is also on point. Both the front desk and restaurant staff are efficient, especially the restaurant staff who are constantly cleaning and tidying up. The front desk staff even personally delivered takeout to my door when the robot was busy, which is truly commendable.
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6/14
Response from Property: 【Excellent Experience】【Adjacent to West Railway Station】【Delicious Breakfast】【Attentive Service】# Hotel Official Review Reply Dear Guest, Thank you so much for taking the time to leave such a detailed and thoughtful review! We are honored that you recognize our location advantage as a long-established hotel near Jinan West Railway Station. The station is within easy walking distance, and there are plenty of restaurants and shopping options nearby. Subway access is also very convenient. Thank you for your positive feedback on the spacious public areas, large guest rooms, and complete facilities. We are also pleased that the soft and elastic mattress, double-sink bathroom, and ample and comfortable water pressure and temperature on the high floor provided you with an excellent stay. We especially appreciate your kind praise for the professionalism and efficiency of our front desk and restaurant staff. The restaurant promptly prepared the tables, and the front desk thoughtfully helped with delivery of takeout. We will pass on your positive feedback to every service colleague. We also humbly accept your valuable suggestions: We will optimize the room lighting layout and add light source adjustment options; improve the breakfast menu during opening hours, striving to have a full range of dishes available by 6:30 am; we will also consider adding local Jinan specialties such as braised pork belly, optimize the flavor of noodle gravy, and proactively recommend our signature egg buns to more guests. We will further optimize parking guidance and parking voucher redemption processes to improve everyone's parking experience. Your honest feedback is our greatest motivation for continuous improvement. We will continue to refine the hardware details, enrich the breakfast selection, and optimize the service experience. We look forward to your next visit to Jinan and choosing us again. We will definitely do even better!
OxiaoshanO
The LEVEl King Room
Stayed in Mar 2026
Business traveler
27 reviews
10/10
Outstanding
Posted on Apr 24, 2026
The most comfortable hotel next to Jinan West Station. It's a five-star standard, and the dining is absolutely fantastic. This will be my go-to choice for all future business trips to Jinan. The breakfast spread is extensive and delicious. Highly recommend!
Original textTranslated by Google
Response from Property: [Excellent Experience] [Adjacent to Jinan West Railway Station] [Delicious Breakfast] Thank you so much for your high praise and strong recommendation! 🥳 We are honored to be your top choice for a comfortable hotel near Jinan West Railway Station. We are delighted that you appreciated our five-star quality, delicious and varied dining options, and abundant breakfast. It would be our greatest honor to be your first choice for business trips to Jinan. We will always uphold high-quality service and catering, and pay attention to every detail. We look forward to your next visit and wish you success in your work and all the best!
Guest User
Melia King Room
Stayed in Sep 2026
Family
29 reviews
9.0/10
Great
Posted on Oct 6, 2026
The breakfast price provided by Trip.com is incorrect. My child always enjoys hotel buffet breakfasts, so I specifically chose the more expensive 148 RMB/person option. However, the actual cost was much lower, which was a very disappointing experience. If the price had been accurately listed, I would have chosen to stay at Shandong Hotel instead, and definitely not here. Welcome drink: I was rushing to catch a train and didn't get to drink it. The hotel didn't proactively offer it, so I assume they forgot.
Original textTranslated by Google
Response from Property: 尊敬的客人,您好!感謝您選擇入住濟南綠地美利亞酒店,並認真分享此次體驗。關於您反映的攜程平台早餐品質問題,我們對此深表歉意,給您與家人帶來不佳感受實在抱歉。同時,您提到的“歡迎飲品一杯”因趕車未能享用,且酒店未及時主動提供,我們也非常重視,將進一步完善相關服務的提醒與發放流程,避免同類情況再次發生。再次感謝您的反饋,我們會以此為鑒持續改進。期待未來有機會為您提供更符合預期的入住體驗。
Anonymous User
Melia King Room
Stayed in Feb 2026
Business traveler
21 reviews
10/10
Outstanding
Posted on Mar 27, 2026
Wendy upgraded my room, and I had a very comfortable stay. I received a complimentary welcome drink (with options) and a decent welcome snack. The hotel is very close to the high-speed train station. Whenever I come to Jinan for business, I always stay at this hotel.
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Response from Property: 【Excellent Service】【Close to West Railway Station】Thank you so much for your continued trust and support! We are delighted that Wendy upgraded your room so you could have a comfortable stay. Thank you also for your appreciation of the welcome drink, snacks, and the hotel's convenient location. Our proximity to the high-speed rail station and convenient transportation make us your top choice for business trips to Jinan, and it is our greatest honor. Your affirmation is our motivation, and we look forward to your return every time you travel. We will continue to provide you with a safe and comfortable stay!
summerhxd
The LEVEl King Room
Stayed in Aug 2026
Business traveler
8 reviews
10/10
Outstanding
Posted on Sep 4, 2026
Five-star review! The room was clean and comfortable, and Freya at the front desk provided excellent service. The environment was quiet, and the location was superb. The stay was a great experience, and the value for money was excellent. Very satisfied, I recommend everyone to stay here!
Original textTranslated by Google
Response from Property: 【乾淨衞生】【服務周到】【毗鄰西站】尊敬的客人,您好!感謝您選擇濟南綠地美利亞酒店並給予五星好評。很高興得知您入住期間感受到房間的整潔與舒適,前台Freya的服務周到細緻,整體環境安靜宜人,同時您也認可酒店地理位置與入住體驗帶來的良好性價比。您的滿意與推薦是我們持續提升服務品質的動力,期待您再次光臨。
Guest User
Premium Room
Stayed in Aug 2026
Business traveler
19 reviews
10/10
Outstanding
Posted on Sep 3, 2026
The hotel is right next to Jinan West Station, just a few minutes' walk away, which is super convenient, especially for business travelers who need to get an early start. The breakfast selection is also good. Recommended.
Original textTranslated by Google
Response from Property: 【毗鄰西站】尊敬的賓客您好,感謝您選擇濟南綠地美利亞酒店並分享入住體驗。酒店地處濟南西站旁,步行即可抵達,給您的出差行程帶來了更高的效率與便利。您對早餐品類與整體體驗的認可也讓我們倍感欣慰。我們將繼續以細緻周到的服務與穩定的品質提升為每一位賓客提供舒適的入住感受,期待您再次光臨。
Guest User
Melia King Room
Stayed in Jul 2026
Business traveler
1 reviews
10/10
Outstanding
Posted on Sep 2, 2026
Really good services and the staff have been really helpful and so friendly. Will definekynstay here again. Special thanks to Leslie and Amber
Response from Property: 【服务周到】Dear Guest, thank you for choosing Melia Jinan and for sharing your wonderful review. We are delighted to hear that you enjoyed the service and found our team both helpful and genuinely friendly. Your recognition means a great deal to us, and we will be sure to pass along your special thanks to Leslie and Amber.We are pleased that the overall experience made you feel confident about returning, and we truly look forward to welcoming you back again soon. If there is anything we can assist with prior to your next stay, our team will be glad to help.[
IonelaDM
The LEVEl King Room
Stayed in Jul 2026
Family
4 reviews
9.5/10
Amazing
Posted on Aug 29, 2026
Loved staying at the Melia, rooms were clean, breakfast was decent and the staff excellent. Breakfast had decent options, nothing too spectacular. The big downsides were the absence of a pool and slow internet. Walking proximity to the train station was a plus.
Response from Property: 【乾淨衞生】【早餐豐盛】【毗鄰西站】尊敬的客人,您好!感謝您入住濟南綠地美利亞酒店並分享寶貴反饋。很高興看到您認可房間清潔度、早餐選擇以及員工的服務。對於您提到的泳池配套不足以及網絡速度體驗不佳之處,我們深表歉意,也會認真重視相關問題以持續提升整體入住感受。步行即可到達火車站的便利性也同樣期待能為您出行帶來更多舒適與效率。誠摯歡迎您再次光臨。
Fengkuangdetudoua
Melia King Room
Stayed in Jan 2026
Solo traveler
47 reviews
10/10
Outstanding
Posted on Feb 18, 2026
Facilities: Fully equipped with everything you could need! Cleanliness: Spotless and very nice! Environment: Surrounded by shops and right next to the train station! Service: Warm and thoughtful service! Excellent value for money, especially with the discount during the New Year period! Great perks included: complimentary fruit and snacks, plus a welcome drink!
Original textTranslated by Google
Response from Property: 【體驗極佳】【毗鄰西站】【服務周到】【性價比高】尊敬的客人,非常感謝您的滿分好評!很高興酒店設施齊全、乾淨衞生、環境便利、服務周到以及高性價比能讓您滿意,也感謝您對新年優惠和歡迎禮的喜愛。您的認可就是我們最大的動力,我們會繼續保持品質、用心服務,期待您的再次光臨!
Mileludexiaoheshang
Hollywood Room (Flexible Twin+Panoramic Breathable Window)
Stayed in Jul 2026
Business traveler
2 reviews
10/10
Outstanding
Posted on Sep 7, 2026
The hotel is very close to West Station, just a few minutes' walk, which is super convenient. The hotel facilities and service are also good, definitely worth recommending!
Original textTranslated by Google
Response from Property: 【毗鄰西站】【服務周到】尊敬的客人,您好!非常感謝您選擇入住濟南綠地美利亞酒店,並分享寶貴的入住體驗。很高興得知酒店距離西站步行僅需幾分鐘,便捷的交通讓您的出行更為省心;同時也感謝您對酒店設施與服務的認可。我們將繼續以專業與細緻的服務標準,為每一位賓客提供舒適可靠的居住體驗。期待您的再次光臨,祝您旅途順利、生活愉快。